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Younes el khabaoui
Customer Reviews for Space Place NW Storage Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Please include a snow brush/scraper.
doug mooreWonderful customer service! Highly recommended, such kind and caring folks, made this process so much easier with their friendly and kind demeanor.
william thomasAmazing customer service loved all of the staff
Sean GavanThe staff was friendly, efficient and professional. Would recommend this location to anyone.
Catherine CrockerEveryone was super friendly and helpful. They even warmed my truck up for me!
Josh WoodsParking for vehicles more accessible would be nice.
Melissa PearceService was nice. Just expensive
Courtney AndrewsClean truck, fast pickup. Friendly customer service. Easy online return.
Elizabeth Plazazs SaavedraEnsure that all returned rentals are filled fully with gas. I ended up having had to pay additionally to fillup the gas tank after only using the rental for a little over an hour.
Ron DekleynCaitlin was awesome, professional and personable.
John MailmanExcellent staff - so friendly and helpful. Nothing to improve
Colleen EdwardsUnbelievable customer services highly recommend his location. Easy to deal with and super accommodating for last mins changes.
Ferdinand FlinschStaff was polite,punctual and an overall joy to interact with. Very helpful with getting me additional info about storage and were efficient with the drop off process
Adiane EdwardsVery kind
YOUN W JUNGTha app did not work when I returned the truck after hours. Please get your app to work better. It said it had trouble sending a verification code.
Joseph FranceI can't say enough, the two ladies that helped us on Friday were so helpful. They explained everything in detail and easily answered all questions. I would highly recommend this location.
Andrew SWEERTSVery impressed. Staff were friendly and helpful. Pick up and drop off went smoothly. Je les recommanderais sans hésiter!
Michael KennedyI was charged $ 2,1 for being 2 km over the limit. Nit picking! The nice lady gave me a free soda.
Scott RinkeGreat experience and on-time. Every part of this rental process was smooth and straight forward. Will use it and definitely recommend this store. Kamran
Kamran REZVANI-JORSHARIVery friendly and polite customer service representatives
Charlton NcubeStaff were nice on checking in the Uhaul for return. Only issue was no idea where to park the unit? Parked in the one of the only two parking spots I could see even though they were marked no parking. Good thing it was only a 10' truck.
Matthew RitterNo improvements needed outside of the glitchy computer program. Everyone at space place is amazing. It truly is a pleasure to work with them.
Cheryl HARDYStaff at this location were very helpful and service was excellent!
Kevin WielandEverything went smoothly, highly recommend this location
Robert SchultzClear instruction on the website site was very helpful. Easy access to the location was great. Was not inside as I dropped on on a Sunday evening.
Jeff Garrettbon
DAVID PHULadies at the counter were friendly and helpful both at pick up and return.
SAXON WONGEverything went smoothly from truck pickup to return. The truck and storage area was clean and everything worked properly. We would highly recommend both the location and the truck.
Gordon ReidThe staff was awesome and really helpful. I will be renting from this location again for sure.
Craig SharpeStaff was very helpful and walked us through the steps dor our first time renting.
Leah Merlette SchnellThe two ladies running the shop were very efficient and pleasant to deal with. The equipment (15' truck) was clean and ran well.
Dave SmithJust keep doing what you're doing! Excellent service and very smooth rental process.
Kenneth WongIt was great thank you so much
Dustan TownsendFriendly and helpful staff!
Tim LemkeThis location is well organized and helpful
Ian TaylorCouldn't find the key drop off , as well the gates were closed because I dropped off at 8pm. The only place to put the key was a black drop box so that's where I put the key
Stephen BiggartExcellent customer service!
Nancy Vanslackmuch better customer service than the Kensington gas station
Mike PotterI've always liked renting the U-Haul truck from this location,the staff at this location is very friendly and helpful. I would definitely recommend this location for rentals or even storage unit.
tanya mcDonaldElaine was amazing, such a great help on a stressful and hard day. Thank you!!
Alan AntonsonFabulous service from very professional and extremely helpful staff! Eileen was awesome!
Neil CowenWe used this location for a second time within a week to finish a move because of the good customer service experience we had. I highly recommend! The staff remembered us, they are friendly, kind and accommodating. Merci encore!
Elizabeth BrooksThe customer service was friendly, attentive and helpful. The ladies in charge are kind and very knowledgeable. I highly recommend the Bowness location when you need the Uhaul service.
Elizabeth BrooksI’m assuming they overcharged me for drop off service that was never told to me
Steven SachseCalled ahead to let them know we were dropping off. Drop off time was supposed to be at 4pm, but we dropped off around 10am cause we knew it was going to be another horrible experience at Uhaul and it was. At least the lady was nice, but the guy with the glasses acted like I was an entitled person. They did not even return my deposit right away. I had to wait for about an hour just so they could contact someone from traffic and area manager to get my deposit processed. I was initially told it was not getting returned to me but they cannot specify a charge for it. I had to tell them I had paid for everything, I did not even go over the mileage nor the days of rental. I already paid for the fuel charges. My deposit was not returned right there and then, and I have to wait for it. Terribly inconvenient.
Camela MagpantayNothing, Please resent final recipe. Did not get
Heidi GillespieEmployees were rude and not helpful. The truck had a broken mirror and a hole in the box. Terrible experience.
Elisabeth WilsonNo issues on drop-off. The representative was friendly and tried to explain all of the issues that were presented at pick-up. If you advertise that moving supplies (blankets) are available and even allow them to be pre-purchased it is reasonable for customers to expect the supplies will be available when they pick-up the rental.
Larry Bolt