Le client n'a pas laissé de commentaire.YASMINJ G.
Customer Reviews for Spare Cube Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Peekskill, NY 10566
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 10h am à 4h pm
- Ven : 10h am à 3h pm
- Sam : fermé
- Dim : 9h30 am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This rental was a disaster!! I will never rent from a uhaul without a desk attendant to navigate the rental process. The u-haul app is a joke. The pictures don't upload properly. It took me about 25 minutes to return the vehicle but it took even longer to pick up the vehicle. Moving is hard enough without having to deal with a process and technology that was built by a novice. I am truly disappointed with my your company. I have shared it on social media.Mary S.
Le client n'a pas laissé de commentaire.ALFREDJOHN P.
Le client n'a pas laissé de commentaire.ALFRED JOHN P.
Le client n'a pas laissé de commentaire.MICHAELSTUART K.
Le client n'a pas laissé de commentaire.DILSHODS N.
Not much. Only comment I would make is U-Haul Truck I had took a while to start.RICHARD JR P.
Le client n'a pas laissé de commentaire.Vincent C.
It would be nice if it was more clear that When you were picking up the vehicle you need to be there at the exact time of the reservation. I was late and therefore I had to wait on hold with customer service for a while before I could get help. Everything else was great!Attiya A.
I paid for an appliance Dolly and rolling dolly and was not provided for me. Plus the location was closed on the day I was there.Patrick Q.
The drop box of the location could not fit the combination padlock that was placed on the back of the truck. So it was rather inconvenient to have to come back and drop off with a counter rep during business hours.Romona W.
Minor mechanical repairs/maintenanceNEAL B.
Le client n'a pas laissé de commentaire.THERESA D.
The representative was extremely helpful. She saw that we were having trouble with the app and came out to help us, finished our transaction for us and answered our questions. I will certainly use this location the next time I need to rent a moving van.Kathleen H.
Pleasant and very helpful staffJEFFREY R.
Le client n'a pas laissé de commentaire.DANM M.
Great as is. No suggestionsSALVATORE G V.
Le client n'a pas laissé de commentaire.Timothy C.
Yes. Not all people are computer/ phone /camera. Friendly. Take a look at that. / older customers. Over all a good experience..David C.
Le client n'a pas laissé de commentaire.ROBIN B.
Helpful and friendly. All you can ask for.James T.
Add a tutorial on vehicle operations, i.e., mirror adjustments,ANTHONYARMAND S.
My only complaint is that utility and furniture dolly that was paid for was not in vehicle upon pickup. Everything else was great.David B.
I would like for someone to contact me so I can share my entire experience which was a NIGHTMARE I will NEVER rent or refer U-haul for myself or anyone The manager here was very nice but also had a lot of misinformation which again added STRESS to an already stressful day Let's see how much u-haul cares to see if someone will actually reach out and take responsibility for this NIGHTMARE. Rdhotter@aol.com or 917-971-6165Richard H.
Le client n'a pas laissé de commentaire.NANCY M.
Improve your app. It is atrocious.Diane H.
Le client n'a pas laissé de commentaire.BENEDICTUSGBITH T.
Le client n'a pas laissé de commentaire.LAVANCHE E T.
Le client n'a pas laissé de commentaire.YECHEZKELSHRAGA M.
They made the rental experience very easy and pleasant. Merci.Stewart C.
Exceptional customer serviceHAROLD W.
Le client n'a pas laissé de commentaire.ALAN R.
Le client n'a pas laissé de commentaire.CJ T.
The truck did not contain any of the add-ons that I requested. This location does not stock them. It's just a place to pick up and drop off the vehicle.Michael Y.
Le client n'a pas laissé de commentaire.Alyssa R.
My location was excellent, my experience prior to interacting with this location was 0/10. Customer service was abysmal, they sent me to the wrong pick up location and booked me a truck that was not available for the time I requested. Sam at spare cube was the most professional and called around to try and find me additional trucks to fill the time I requested. Overall, I spent more time on the phone and trying to problem solve issues that should not have been issues than I did unloading because I could not use the time I booked due to poor inventory management. I am grateful for Sam at Spare cube for giving me the most time she could with my truck to still honor the other reservation made prior to mine. Sam gets an A+, U-Haul customer service gets a D-.Daniel C.
I've been a UHaul customer for many years. My experience at this location was one of the best. Truck was clean and in good shape, and both of the representatives I spoke with were very professional, helpful and friendly. Highly recommend this location.Justine D.
The online check in and check out is more convoluted than it should be. It took way too long to return my vehicle because it couldn't determine my location no matter what I did. I had to wait a long time for someone to help me on the phone. That person was incredibly kind and helpful btw. I chose this location because it was closest but next time if I need a truck on the weekend I would opt for the further away location just so there is a staff person available and I can avoid the hassle of using the online system.Elizabeth C.
It is awesome to be able to walk in and rent a van. Other lo actions require an advanced call or previous day arrangements. The service is excellent Lso. Thank you.CHRISTINEE L.
Le client n'a pas laissé de commentaire.MATTHEW C.
Great customer service and the woman who helped me at the location was wonderful. Easy and kind!!!!BONNIE B.
Everything was good van just had a little smell and some dog hair on the passenger seatJames R.
Le client n'a pas laissé de commentaire.Brandon H.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.MAYTES M.
The UHaul reps at Spare Cube were knowledgeable and courteous. They answered any questions I had and got me in and out efficiently. Overall, an excellent experience!Alexandra K.
Easy drop off!Priscilla C.
Le client n'a pas laissé de commentaire.Barbara F.
The interior of the van could have been a bit cleaner. There may be a benefit from cleaning the inside of the windshield, and mopping the vinyl floor of the cab and the rear of the van. But, otherwise, thank you for making this rental experience smooth and easy.Marc A.
The truck was 16 feet and filthy, my supplies were not on the truck,Sylvia H.
Le client n'a pas laissé de commentaire.Kevin B.
Nothing just keep doing what you're doing. Everyone is always so nice and pleasant. Best customer service it's like a family.LATCHMANR P.
Easy & efficient. Can't ask for much more than that.KENNETH J W.
Awesome team or pros at this location, they got me up and going very smoothly, it was service with a smile, which is much appreciated. Thanks to the staff!CHADMICHAEL C.
Le client n'a pas laissé de commentaire.Justin L.
Le client n'a pas laissé de commentaire.Steven C.
Nothing bad it was great service the young lady that took care of me had great knowledge but was a great experience will recommend to any one look rent a truck thank youMiguel S.
my experience was greatNeal T.
Easy to pick up and to returnRAYMOND E.
Took way too much to get the truck we sat for over an hour waiting to get confirmed! The confirmation process was done 2x very inconvenientStacy C.
Le client n'a pas laissé de commentaire.David F.
The attendant was excellent. I couldn't get the mobile app working and she helped me through it in a very helpful and professional way. She is an excellent representative of the storage facility and UHaul.THOMASXAVIER G.
The combination locks of the outside car key safe are worn out. It's not easy to program the number in to open the doorHolger L.
Le client n'a pas laissé de commentaire.Lynn D.
Le client n'a pas laissé de commentaire.johnathan O.
Just Great Service. The ladies are always so nice and helpful at Cube Smart.Latchman P.
Le client n'a pas laissé de commentaire.Christian L.
Everything was done right! Love it there!Rafael T.
Le client n'a pas laissé de commentaire.JOHNROBERT G.
Easy quick clean and safeMichael A.
The windshield leaked during the rain I want a refundSARAH G.
Le client n'a pas laissé de commentaire.Christopher F.
You can start by cleaning your vehicles before renting them out to customers. I was charged $75 because the company failed to clean the van ahead of my rental, and therefore I was charged a cleaning fee for something which I was not involved with. I will not return to this location and will recommend friends & family avoid it as well.Patrick D.
Keep up the good customer serviceRobert G.
Le client n'a pas laissé de commentaire.wanda P.
Checkout process for the cargo van was super fast and easy. No parking hassle. Location is well lit and is easy to find the drop box. Great experience. Raghu.alapakam R.
Le client n'a pas laissé de commentaire.Larissa D.
Le client n'a pas laissé de commentaire.WANDA H.
She was excellent, courteous, sincere and friendly. Give her a raise in salary.Robert J.
Awesome serviceZvi F.
Le client n'a pas laissé de commentaire.Robert D.
I booked online and I was never told that if it was my first time booking I needed extra ID or another person as surety. Make this clear on your website at the time of booking so one don't get stuck at pickup location.David O.
Le client n'a pas laissé de commentaire.Joseph R.
Le client n'a pas laissé de commentaire.Lisa P.
I wish the online truck share worked better. I have an unusual driver's licence --military expiration, old, with no bar codes. I couldn't pick up the vehicle because there was no online personal assistance. Luckily, an area manager drove by as I was leaving and helped me out.Alexander M.
Le client n'a pas laissé de commentaire.JOHNANTHONY I.
Le client n'a pas laissé de commentaire.James M.
The tank was 3/4 and not 7/8. I filled the tank according to what it was in the truck. Unfortunately I didn't take a picture before leaving the place, a lesson learned for the next time.Daniel M.
Le client n'a pas laissé de commentaire.Stephen D.
Le client n'a pas laissé de commentaire.STEPHENFREDRIC P.
Le client n'a pas laissé de commentaire.DONNAL M.
Le client n'a pas laissé de commentaire.James C.
Just be better overall. Fix your app pick up and drop off. Make sure keys are in the drop box when they are suppose to be.caitlin O.
Just great service!!Manuel L.
Le client n'a pas laissé de commentaire.ALAN S.
Le client n'a pas laissé de commentaire.LaVanche T.
Le client n'a pas laissé de commentaire.Richard S.
Nothing to change, the coustumer service is EXELLENT too. I WILL ALWAYS RECOMENT THIS STORE TO ANYONE THANKS FOR THIS WONTHERFULL SERVICE.John U.
Le client n'a pas laissé de commentaire.Roya Z.
Shawn at the location was FABulous. Just a joy to work w. So helpful!Lori V.