Le client n'a pas laissé de commentaire.
Samuel C.
Customer Reviews for Specs By Steph
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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check tires before renting out equipment
Suzanne M.I had a horrible experience with my move! Uhaul caused me a lot of time lost and I was paying workers. Equipment wasn't available to pick up twice. Drove around trying to find it. Sent to several locations. I prepaid a reservation. Should of never happened. Then I rented a trailer the next day and same thing happened. Then I didn't get the dolly and pads Prepaid for and then got charged an extra $100 on my card after the fact fir no reason and O have to call to find out why. Ridiculous experience.
Sheri L.Everything was great
Jason O.Thank you very much for helping us out . Was treated with respect .
sharron H.I was over charged for gas and the company lied about how much gas I left in the uhaul. When I arrived to drop uhaul off at location no one was there and it was during business hours
Dessaray D.Stephanie went above and beyond to help me out last minute and I can't thank her enough. She was absolutely wonderful and really helped me out of a bind. I would recommend her location to anyone and everyone in need of a Uhaul rental.
Coleman S.My experience was terrible! The owner showed up late to the location after I had already been delayed at the first location over an hour because they didn't have the trailer I had rented. So they had sent me to this location because they were the only one in town with the correct size trailer. Then, when I showed up to pick up the trailer with my buddies truck they wouldn't let us tow it away because they wouldn't allow us to put the safety chains around the bumper or through the holes in the frame of the vehicle. Nowhere on the website did it say that they would not allow you to put the safety chains around the bumper of the vehicle. Lastly, when I was forced to upgrade to a 15 foot truck instead of a trailer they did not offer me any discount for the upgrade even though I asked (because I was now two hours behind schedule with family waiting on me who had come into town to help me move). So I was charged the full price for the upgraded 15 foot truck. The owner or the helper of the owner who checked me out and upgraded me to the 15 foot trailer was very abrasive the entire time and rude. They never apologized for the inconvenience at all.
Patrick C.