Évaluations des clients Speedy Express 2

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Témoignages des clients récents de Speedy Express 2

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Andrew H.
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I made sure to put the amount of gas that was needed in the truck and they charged my card $56. I want my money refunded ASAP.

nick J.
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Le client n'a pas laissé de commentaire.

THOMAS L.
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Le client n'a pas laissé de commentaire.

Charles A.
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Le client n'a pas laissé de commentaire.

Ernest J.
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Le client n'a pas laissé de commentaire.

Carol B.
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Woman renting the truck could not explain insurance coverage. When I returned the truck the owner was not wearing a mask--as local laws require--and was not enforcing the mask ban in his store. Instead of checking in my truck he kept selling lottery tickets. I am an attorney; he was endangering my health. I have an elderly mother and cannot expose her to COVID-19. I called the police to report him when I left. I am an attorney; you should not let him rent U-Haul trucks.

HELEN M.
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I was told from my contact with the second person that they would contact uhaul to cancel the 20 ft truck for the 26 ft.. They did not. They said they could not find my reservation for about an hour before I picked up the truck, even after giving them the reserve number. Finally the third goal office got it straight. I was charged for another day when I returned the truck, plus insurance. I was not told that I was to return the truck by noon. I would like for that amount to be removed. I

Craig T.
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Staff wasn't very helpful and truck was not clean. Original reservation was at a different location and I was given no notice of the change. Not sure if I'll use your company in the future.

JEFFREY G.
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No one at the site knew how to do check me in, I had to wait 20 min for someone to arrive. The informed me they didn't have the blankets I reserved, they didn't wall the truck with me to look for damage. The inside of the truck was nasty. There were even cigarette buts in the ashtray. The back was very dirty and had to be swept out before use. I have used Uhaul many times In the past but have never had an issue like this. I would not recommend them.

Daniel K.
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Le client n'a pas laissé de commentaire.

Craig T.
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Le client n'a pas laissé de commentaire.

Crystal W.
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Le client n'a pas laissé de commentaire.

Sharon W.
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Le client n'a pas laissé de commentaire.

paulie R.
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Everything was ok

Thomas W.
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I had to park and unhook the car trailer attached to the truck and hook up the the trailer I rented. No help from the staff, did not check the equipment after it was hooked up. Very dissatisfied with the customer service.

AARON M.
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Better signs for the drop off location but your guys was AWESOME ??????!!!

Joshua G.
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Employee didn't know which trailer was mine and I had to show him at his request. No walk around, damage inspection, vehicle inspection or instructions at all.

twyla K.
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Uhaul smelled bad in the cab and in the trailer. The power steering had a leak, steering rod was rusted and extremely loose, and it needed a water pump. I was unable to drive the Uhaul to my destination. It had to be towed 4 hours to my home. When I was done unloading, it had to be towed to a mechanic. These trucks are not being maintained properly. Roadside assistance was wonderful with helping. I would not have known the truck had all of these issues if a friend had not lifted the hood to see why it was so hard to steer. My first time using Uhaul and my last!

robert S.
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Le client n'a pas laissé de commentaire.

Joseph M.
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The agent was friendly and helpful

kerry N.
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Le client n'a pas laissé de commentaire.

Amanda A.
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No one was there and I had to get a random stranger to help me unload the trailer from my car. Very dissatisfied and disappointed with the drop off.

James S.
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Operator was late for pickup. Truck smelled of smoke. Also got charged a fuel fee when I had returned the gauge to the level of of pickup as we had discussed. Very poor experience.

Jon P.
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The rental truck itself was fine. The pickup and return of the truck was a circus. To start with I was supposed to pick up the truck at 8 am. I got there, a gas station, to pick it up at 8:30 am. The store was not open yet even though the store hours showed it should be open. I left there to run an errand and come back. The store was still not open. Long story short, I drove an extra 50+ miles round trip to another location to pick up a truck at the direction of the Uhaul 1-800 number. I arrived there to find that the store was closed until further notice so I returned to the original place to get my truck almost 3 hours after original pickup time. I got the truck there. Clerk said store doesn't do much business early so he usually gets there between 9 and 10. This would have been nice to know ahead of time. When returning the truck, I had a vip code from 1-800 u haul for some of my trouble. Clerk didn't know how to get the code to work in the computer so I spent a total of 45 mins in the gas station when all was said and done after a local regional manager had to come to the station to enter the code. If store updated accurate hours it would be a better situation. The store clerk has trouble with the U-haul website.

Jesse J.
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N//a

Shane K.
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Le client n'a pas laissé de commentaire.

Dwight M.
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The clerk did not know what he was doing. His internet was down so he could check me in for a return. This was a convenient store. Not a good place for a uhaul.

Non reviews have been submitted for this location.

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