Customer Reviews for Speedy Gas
(Concessionnaire U-Haul dans le voisinage)

879 évaluations

12701 S 28th Ave   Bellevue, NE 68123

(402) 731-2964

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 6h pm
  • Dim : 8h am à 1h pm

Services dans cet établissement :

Pour nous contacter

(402) 731-2964

12701 S 28th Ave
Bellevue, NE 68123

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 6h pm
  • Dim : 8h am à 1h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

I can't understand why it was so expensive Bellevue to Council Bluffs and then back to Bellevue. That's 88 $?

Misty M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
4

My credit card was incorrectly charged for fuel after I took the truck in. I called and the owner reviewed the information and credited my card for the amount.

William K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Candace J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith P. 
Évaluation :
3

Pick up site is a local below average gas station/convenience store where the rental service is not a priority. Location is it's only redeeming factor.

DYLAN TYLER R. 
Évaluation :
5

Very helpful and Friendly! Great Experience!

MICHAEL ZANE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARC S. 
Évaluation :
5

The clerk that helped us was fantastic. Excellent service à la clientèle

DOUGLAS W. 
Évaluation :
3

The vehicle was a death trap! The people who run the place are really friendly, nice and helpful. It's only the vehicles they have are really damaged or are in bad driving conditions. The 26 feet truck I rented made terrible noises even before the ignition was on. As soon as you stepped on the brake it made a noise like one accidentally honked the horn of a car from the 50s. The gas mileage was 5-7 mpg and the vehicle was overall noisy & bumpy. I am certain that the engine is in horrible condition. However, it looked clean on the outside and inside.

ABHIJIT M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
2

truck was dirty and dusty. The drivers door did not close all the way. the cabin lights stayed on the dashboard saying the door was ajar. safety concerns!

AMBER M. 
Évaluation :
2

They did not have the furniture dolly I reserved. When we reached our destination in the truck, we found out the business had not provided the reserved furniture blankets in the back of the truck, necessitating a return to the business to retrieve them, which in turn increased the mileage i had to pay for. I am very dissatisfied.

Mary B. 
Évaluation :
5

Rien

Blake D. 
Évaluation :
5

quick easy great service!!

SCOTT O. 
Évaluation :
3

No where to park my car so I had to get a ride to the store. Truck was out of windshield washer and window was filthy. A/C needs to be Checkedâ€"hardly worked and today was HOT! Driver truck door had to be slammed so hard to close. There is something wrong with it and it's unsafe. The gentleman working counter was very nice.

Tressa H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMIE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott N. 
Évaluation :
5

This location was great! But when I placed the order it was supposed to be at the Millard location. I got a call early in the week that it would not be there and that I had to go to the Bellevue location. The person that called me was not helpful at all!! Very poor customer service by the person on the phone!!

CHRISTINE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAFAEL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan J. 
Évaluation :
4

Need A/C. Maintain vehicle( check engine lights is on)

CHRISTIAN B. 
Évaluation :
4

The main problem was corporate. The location people did the best they could and actually helped solve the problem whereas corporate said they couldn't solve it!

Stephanie M. 
Évaluation :
3

It was too far away from my house.

DOUGLAS H. 
Évaluation :
5

Was so easy to return the truck.

MARK C. 
Évaluation :
4

Truck was parked behind other equipment so had to jiggle my way out. Would of been better for people who handle trucks not often to have the rental ready at side of bldg clear of obstructing equipment Only reason I didn't say excellent

GREGORY S. 
Évaluation :
4

Parking the vehicles with the back in would make it a lot easier for customers to drive off with the rented equipment.

SHAWNROLAND C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
5

Drop off was easy, fast and all went smooth.

Edward G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT J C. 
Évaluation :
5

They young man that helped me was very friendly and attend to me in a fast and accurate matter, even though he was also helping other costumers in the store. Thank you !

PAULA A. 
Évaluation :
4

The truck I rented had 8 more miles on the odometer than what was on my paperwork. I told the attendant and he said he would account for it in the final billing. I was still over charged for the 8 mile difference. Can you please have this corrected? Other than that the experience was fine.

Austin R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARILYN LOUISE M. 
Évaluation :
5

Van had a strong odor of cigarette smoke

MORTEZA F. 
Évaluation :
5

Very friendly and very helpful

CRAIG P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RALPH G. 
Évaluation :
3

Requested a different drop off, cost me time mileage and fuel for someone else's mistake, 800 # said they could not change it. VERY frustrating during a stressful moving time. Unlikely to rent uhaul again.

Diane R. 
Évaluation :
3

Have the location clean the windshields of their rental trucks. I shouldn't have had to do that.

THOMAS M. 
Évaluation :
5

Robert was amazing with helping me with my u-hall experience. I would Recommend everyone going back two Speedy's gas station and have Robert help them. He was amazing

April R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna M. 
Évaluation :
3

Not a dedicated uhaul store but they are in a good location

Peter T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL I. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MICHAEL JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS W. 
Évaluation :
1

We couldn't rent the dolly because they accused us of already calling??? This place is pitiful!!!!

Rusty P. 
Évaluation :
5

I had an extremely horrible experience with Uhual and outside of how amazing this location was I will never in my life be using UHUAL EVER AGAIN!!!

Brittany M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTA H. 
Évaluation :
4

I would set off a bug bomb in the back of the truck. There are some huge cockroaches that come out at night in the back, particularly near the over cab area. I stopped by on Sunday of memorial weekend to make reservations. I was told I could do it on-line or come in Tuesday. I went in Tuesday and was told it could only be done on-line. Personnel were friendly and easy to work with.

Jody M. 
Évaluation :
2

I made a reservation and an hour before I called to see if I could go 30 minutes before to pick up the truck and they told me that they did not have the truck because the person who had it before decided to deliver it later and they did not notify me. If I had called, I would have wasted my time going to pick up the truck; And that's not right

JOSE S. 
Évaluation :
1

This location is a joke. I will never go to this location again. Your website is a joke. Offering all options on any truck rental ,confirming the reservation with me then altering ut twice. Downsized my teuck from a 26 ft to a 17 and 2 hrs before i picked up the truck was downsized again to a 15 ft. Lousy service. The kid didnt even know what he was doing. Also overcharged me for the gas usage. He told me he was teying to make sure i wasnt overcharged and then charged me double. NEVER AGAIN. I have never had so many issues with a truck rental any other time at any other location. I have rented teucks from uhaul at least a dozen times over the years and this was a nightmare. This gas station should be removed from service because they are really giving your company a bad name.

MICHELLE V. 
Évaluation :
2

Do not change the pick up location the day before a move. Totally unacceptable, especially considering the uhaul was reserved over 2 weeks in advance.

Matt P. 
Évaluation :
2

I called in to let them know I was going to be late. When I got there a male employee made a comment about me being late. Not sure what the problem was. The lady that helped me was nice I appreciate her.

Paulino G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MANDI H. 
Évaluation :
5

This location provided me with the most professional and respectful service I have had by any truck rental service. Would recommend this place to anyone and made me a Uhaul supporter for life.

TAYLOR A L. 
Évaluation :
1

Be honest and don't just tell a customer a trailer is not available for rent when you can get online and make a reservation for the same trailer.

DOUGLAS H. 
Évaluation :
5

Excellent job also the 2 gentlemen that loaded the truck were excellent. THANK YOU !

DEBORAH A. 
Évaluation :
3

Paid for a dolly but didn't receive one

Lucas K. 
Évaluation :
5

Amazing staff

brianna C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRAVIS A P. 
Évaluation :
2

Tie down strap was frayed dangerously but was only trailer available. Clerk was overwhelmed because was only attendant at the combo convenience store AND uhaul. Reservation was switched at last minute to location MUCH further away than my location.

MITCHELL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Nice guys.

LARAMIE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
5

This location is amazing. I don't understand the other comments. Quick, efficient, and very friendly.

TIMOTHY D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GREGORY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID H. 
Évaluation :
2

I had chosen to get my uhaul via the online pickup option. When I went in for the keys, The young man thought he had to dispatch me a truck so there was some confusion. He called his boss and had him talk to me on speaker phone because I wanted to make sure I was taking the right truck. I had my phone saying to take one truck but the boss was telling me to take the other and I wanted to make sure I was getting the right one and wouldn't be charged for both or have an issue because everything on my phone was different. The boss was rude and belittling to me on the phone, telling me I “should have just come in to set it up”. In the middle of a pandemic I try to do my part and do things online and this man is telling me different. I felt bad for the young man working because he truly was trying to figure it out without making me feel like it was my fault, like his boss did. I will never rent a uhaul from them again. I also tried to contact someone from uhaul during this incident and received zero help. I have rented from uhaul many times and I don't think I ever will again. Such a long, frustrating process where I was made to feel like it was all my fault and like I was an idiot.

Margaret K. 
Évaluation :
1

I rented a uhaul here for a day. Returned it hours before the time I set, handed the keys to two workers and asked if there was anything else they needed from me. I was charged an extra day due to the fact that the workers didn't check the vehicle in until the next morning and charged me an extra day with the protection plan again. Highly unsatisfied that I had to sit on hold for 30 minutes with customer service to get my situation fixed due to lack of responsibility from the employees.

Kristina H. 
Évaluation :
1

See other comments

Phillip C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELISSA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karina G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jody W. 
Évaluation :
2

The Uhaul I originally requested was not available so, I was given a special offer of a 17' truck with unlimited mileage for 40 $plus ins and tax... Got to the Uhaul place that I normally do business with and was told I needed to go to the location on 25th and Capehart Rd. Get there, had to wait because the attendant was indisposed...then he finally gets out and pulls up the order and reads the balance due of 129 $and something...I am like wait a minute here...I then explain to him the deal that Ruth had quoted. Somehow my original order of one day turned into three days, the original was going to be dropped off in Lake Manawa IA. The attendant said no it will be returned here. He then calls the corporate office and speaks to Ruth, anyway Ruth then "fixes" it..."Not" still comes up with over we 100 $so now my son (Joseph Allison) the driver gets on the phone. Finally we get somewhere. By the way do they inspect the trucks regularly? That truck was awful! We were barely hauling anything and it struggled. Then I received a text message confirming the order and it said returning to Lake Manawa, IA...yet another phone call to corporate and get the drop off location changed to Cashflow Billing in Bellevue, NE which was closer in the first place. Needless to say Cashflow Billing in Bellevue, NE is and will always be my go to place to rent in the future. No more from the other location at 25th and Caphart Rd Bellevue, NE Diane Scott Steve Scott Joseph Allison

JOSEPH A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary W. 
Évaluation :
5

Thank you easy in and out. Alex was great.

SELWYN E. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

KAYLEE S. 
Évaluation :
5

N/a

Justin M. 
Évaluation :
5

Very good

JOSE S. 
Évaluation :
3

Mileage was never verified. Just asked where we went and charged from that.

KEITH K. 
Évaluation :
3

Considering the current pandemic it would have been nice if the employees were wearing a mask like I was even the man delivering beer did not have a mask

Sabrina H. 
Évaluation :
1

Why they do not back my money

DIPENDRA M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel L. 
Évaluation :
5

Easy and super quick.

Brittany O. 
Évaluation :
1

Hardy with Anders automotive failed to produce inaccurate reports in regards to turning in the truck I reserved. I turn in the truck on time beforehand in between the the set date and time that was scheduled for turn in before facing extra charges. He failed to verify that I turned the truck in there for the following business week when he submitted the reports the system would charge my debit card for additional days of use when in fact I turned the truck in when it was due. My bank statement suffered a hefty charge on top of the charge that was actually due for extra use of mileage. Hardy is very nonchalant and dismissive of the habits to be inaccurate and Jen preparing information that puts the customer wallet at stake for hefty charges

ISMAIL Z. 
Évaluation :
5

I answered No on the "clean and well maintained" in that the truck was covered in snow and ice, but there was no means of clearing it from the windshield.

CRAIG E S. 
Évaluation :
5

Better communication between the U Haul rental site and the reservation office because I returned the truck the evening before it was due back the next morning before 9am. However, I received a call around 11am in the morning asking me if I would be returning the truck even though it was already returned.

ROBERT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK H W. 
Évaluation :
5

Would definitely recommend. Alex was great

RYAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS B. 
Évaluation :
5

Awesome service. Easy transaction and professional customer service. Thank you Alex.

JASON G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIANNE C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEFFREY S. 
Évaluation :
5

Clerk was very helpful.

Scot S. 
Non les évaluations ont été soumises pour cet établissement.

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