Nothing to improve. They were EXTREMELY friendly, efficient and helpful!!!!!!!!!!!!!!!!!! GREAT LOCATION!
RANDAL FLYING BUFFALO
Customer Reviews for Splish Splash Auto And Pet Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I didn't catch her name at Splish Splash U-Haul drop off, but she was very efficient and courteous throughout the entire return process. Would definitely recommend this location for sure. Thanks to all involved for making my move a pleasant one.
TREVOR LAMBIEVery friendly staff
Roderick BearCustomer service was awesome. Couldn't speak more highly
Kaleb MacCrimmonHad to drive 1,5 hours away to pick up. I scheduled a uhaul 1 month in advance to be picked up in Saskatoon. All they did was give me an extra day with the uhaul which I did not use. Absolute garbage and a huge inconvenience
Jordyn RosvoldI was told that in the 5 years of operating the U-Haul depot, the manager had never before seen a 5x8 drop ramp trailer. She had never seen the larger trailer that I had booked.
Cameron BrownGood Customer thank you
Gavin AlbertWe were unable to rent a larger one way trailer, however the lady recommended that if we return same day we could rent the larger trailer. Worked for us. Great customer service.
Victor LiebaertAwesome, friendly, knowledgeable service 👌 Thank you!
Robert WardGet diesel trucks. Cost me 100 dollars for a short hours drive return in gas. Ridiculous
Ron SheppardSweeping out the trailer bed would be a good idea.
Joseph MillsService amical
Bertha PaddyIt is all about the reservation. I received a confirmation message of the pick-up location. However, after 2 hours they sent me to a new location which is 400km away from my address. The excuse was the family who rented the truck decided to extend the rent time to another day. Therefore, no truck is available at that location. I contacted customer services and referred me to the central department which did not help me. They offered $50 which they did not give to me with my new reservation. I ended up doing my moving in 20 hours. I am really frustrated and not happy. I do recommend people to look for a professional movening company rather than UHAUL.
walid eshumaniThey saw me but still ignored me and they came after 10-15 mins Then i waited outside with my truck for 10 mins 5 mins thing took 30 mins No customer service at all
Shubam SethiHelpful and friendly staff.
sheldon gattingerGood experience except customer service was poor.
Ryan MackrellNot only did the guy get it wrong but the short old man was very depressed
Adeen Isbistervery quick and courteous.
Cameron BottorffEnsure enough miles/km are allotted when ypu have to pick up truck 1 hr 10 min away from original location Orginally I should have enough miles to cover move, after picking truck and moving I was short not many but inconvenience
Clay OuelletteAvailability of units. I had to make two trips which cost more.
vince kahpeaysewatNothing required here. Service was good and staff very helpful
Dan ThibodeauSimple drop off which was assisted by a staff member.
Edward GRONDINAll good here
gabriel schwabCalled drop off location to mention issues with the trailer. They where not too happy about that it was given that way to us. Advised their next customer to take a different equipment as they where going to service this trailer first. At this point we don't know if we would pick up a trailer in Swan River again. Might consider getting one from the drop off location (North Battleford) and haul it all the way towards Swan River just because of the unpleasant and unsafe experience at the pick up location.
Michael SollerVery satisfied with the experience
david baconKeep up the great customer service 💯
Reilly checkosisPersonnel amical
marlon moosominRepresentative should know the policies of the company…… after discussing problems with traffic myself the issue was resolved
DON BUSHTruck was dirty but we were told we wouldn't be charged extra when we brought it back. There was a miscommunication between the last time we rented and this time. We were told previously that if we paid in cash there would be no deposit. Then we were told we had to pay even if we had cash. We were told that it didn't have to be exactly on the quarter tank and yet again this time it had to be. There definitely needs to be better communication between staff. The staff member veronica we had was very pleasant and apologized for the issues.
Helen SchmidtMore professionalism. The usual rep was swearing under his breath, f this and f that. Very unprofessional. Being able to troubleshoot an issue, without getting upset. Follow the uhual procedures and guidelines. The attendant didn't do a inspection check with me, I noticed a few deficiencies with the uhaul and he told me that how it was returned to them so it should be an issue.
Daniel WasyliwRien
Merle WickstrandRental location is very good. People were helpful and communicative. But the vehicle i rented was not in a good condition. My journey was long. The vehicle condition was not as expected. Trucks tyre alignment was very bad. Always pushing on left side. In winter time it was very risky situation. Also the wipers was not cleaning properly. Overall vehicle condition was very bad. Price was very high. Charged me 730 dollars from north battleford to calgary. Got charged for 3days, but I didn't need the truck for three days.
abu farhanAlways great customer service. And if the equipment is not available at that location they recommend the closest location that has equipment available for the times I need to use them
Reilly checkosisAlways my go to place when needing U-Haul rentals always quick and fast with getting me on my way when I check in , and super help full when hooking up.
Daryl JohnstonVery professional and helpful
Sidney HallAlways great customer service and they make sure that everything is correct (equipment related) before leaving their lot. The wait time for return is short and a lot of room in the lot to turn around safely.
Reilly checkosisThey give wonderful service, Veronica is the best. I have nothing to complain about my service at Splish Splash. Keep it up guys.
Smiles CharumbiraUptight staff, don’t know what they’re talking about. way overpriced in general.
Jayda BarthelEverything was good
kathy sullivanCheck the condition of the tires. The tires on the trailer I rented needed replacing before I could take it. Also a check lust of when the wheel bearings were last greased. Staff were very friendly.
Joseph MillsThe lady that worked there was AMAZING and deserves a raise. The younger man however could use more training on uhaul trailers
Rhi HolowatiukA bit annoyed that reservation was confirmed and then had to get a larger unit as when we got their our reserved unit was not available. Was happy that we got the larger unit for no additional cost but we really would have preferred the smaller unit. Also better hours (later ie after work) at this location would be nice.
George LokenIt was a very busy day at Splish Splash and management handled it very well. Thank You.
Douglas ScammellVal and her staff did an outstanding job.
harvy walkerWe had requested a pickup location 5 minutes from our house but were directed to a location 150km away for pickup which resulted in an extra 3 hrs of driving. Location and staff were great, just slightly inconvenient for us. After driving the 150 km back home and starting to load the trailer, one of the tires was very low (13psi) which you would not notice until starting to load, due to the other tire holding it up. Does the depot check the tires?
Robin ButlerThe staff were very kind and professional. I was helped promptly and was able to finish the paperwork and leave very quickly.
Melanie IversonCheck inside and bed before renting to the next customer. Clean if necessary. The staff where friendly and professional.
Joseph MillsAll good
gabriel schwab