Customer Reviews for Sports Plex Velocity
(Concessionnaire U-Haul dans le voisinage)

23 évaluations

3545 Marietta Ave Ste DD   Lancaster, PA 17601

(717) 283-4018

Heures d'ouverture de l'établissement

  • Lun-ven : 4h pm à 9h pm
  • Sam : 10h am à 9h pm
  • Dim : 11h am à 6h pm
Heures d'ouverture spéciales
  • 7/2/2022 - 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(717) 283-4018

3545 Marietta Ave Ste DD
Lancaster, PA 17601

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun-ven : 4h pm à 9h pm
  • Sam : 10h am à 9h pm
  • Dim : 11h am à 6h pm
Heures d'ouverture spéciales
  • 7/2/2022 - 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela M. 
Évaluation :
1

Your location was too far off the main road and GPS couldn't find it. Had to make 2 or 3 U turns & finally found it on a different road than the address

Gregory F. 
Évaluation :
5

No one was at the drop off location replace the key in the mailbox did not come encounter with employees I'm sure the service would have been the same professional thank you again for allowing us to drop off thank you

Linda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Javier Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom S. 
Évaluation :
5

Thanks for the great service and wonderful smile

barbara C. 
Évaluation :
5

With my reservation, I had requested an appliance dolly. When I arrived for pick up, I was informed they didn't have one but the owner did offer the use of his standard size dolly. Thankfully I didn't end up needing it but it would be a good thing if I had been alerted to this when placing the reservations. Had I needed an full size dolly I would have been out of luck.

Angela K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Janet G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward C. 
Évaluation :
5

The person at the pick up location was very nice. It is the rest of customer service that sucked.

LISA A. 
Évaluation :
3

Don't bother putting a drop-off time when the facility is closed all day anyway?!?!? I rushed to get it there before 6PM (as stated on my contract), but the building was CLOSED and it was an "any time of day" drop-off anyway. I could have dropped it off anytime after 6pm, as I had until Monday at 11am.... Did not appreciate having to rush...

ERIC M. 
Évaluation :
5

Great location, amazing service, very punctual

Robert R. 
Évaluation :
3

The hand truck that I rented was not in the truck. With the 24/7 check in process there was no mention of checking that. luckily the staff allowed me to get one even though she could check the order since it was dispatched

Chad T. 
Évaluation :
2

Don't change the pick up location and then require the use of the truck share software. I was concerned the reserved dolly & furniture pads would not be in the truck, so I called U-Haul and was reassured they would be. Showed up to pick up the truck, & no dolly or furniture pads were in the truck. Called U-Haul and was told I would need to pick up the dolly & furniture pads at a U-Haul location. I said that is unacceptable, so they called the site manager who came to the pick up location to get the missing items while I waited. The manager did not even apologize. You should also clean you trucks once in a while. Very disappointed.

william C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHPATRICK M. 
Évaluation :
5

This location was fast friendly and efficient. Thanks for all of your help.

Margot V. 
Évaluation :
3

We picked up the vehicle with 1/2 tank of gas and returned it with almost 3/4 of a tank and were still charged for gas by this location. It was a drop off location only so we were charged without explanation or opportunity to question this

Michelle P. 
Évaluation :
5

Great service. Verified truck was ready to go day before.

Mark L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL T. 
Évaluation :
5

True teamwork and very kind and accommodating after my reservation was switched around multiple times. They assured me my truck would be there. Thank you very much

Zachary T. 
Évaluation :
5

Excellent service à la clientèle

Mahmoud H. 
Évaluation :
5

Very friendly and reliable staff. Will definitely use again.

Lili V. 
Non les évaluations ont été soumises pour cet établissement.

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