Customer Reviews for Spring Cypress Self Storage
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

3

You charged me over 20 $for fuel when I returned it with 1/4 tank - what I picked it up at. I'm likely to avoid uHaul in future

Évaluation :

5

No suggestions on improvement. Seamless and simple process.

Évaluation :

1

Can you please review my order and review the fillet purchase there was no dolley available.

Évaluation :

5

Everything was great

Évaluation :

3

The truck had a bent bumper that I did notice until I checked out and was off the lot. A plastic shroud rubbed on the tire when making right turns. This should have been caught before renting it to me.

Évaluation :

1

Spring Cypress Self Storage was very kind and understanding. Uhaul.com was a horrible experience. Your website bugged out on me multiple times and got so bad that I had to call

Évaluation :

5

Courtney is amazing. Very flexible and caring. Moving is always stressful and although a lot of other things went wrong with our move, renting from Courtney was a bright spot in our adventure.

Évaluation :

5

Everything went smoothly from renting the truck to delivery. Very nice.

Évaluation :

5

Service was excellent

Évaluation :

5

Van smelled like animals. Overall great experience

Évaluation :

5

The lady in the office was very friendly, helpful and knowledgeable regarding the business. The young man had the trailer already hooked up to the truck when I got there. He put my car on the trailer and tied it down for me. Excellent experience here!

Évaluation :

5

Owner personable. Easy access to move office equipment

Évaluation :

1

The whole experience with U-haul was a nightmare! Switching the location on picking up Truck. Waited in line 15 minutes to find that out. The location I pick up the truck was a joke, rude mgr, took almost 20 mins, her system kept cashing, could not print or give me your 1-800 phone number. No pads after I ordered 12. Had know idea what I was talking about. Than you wanted me to return the truck 35 mins out from were I was at. Another 45 mins on the phone waiting for scheduling.The whole process was bad. Bright note the last person I talked to was a shinning star.

Évaluation :

5

Excellent customer service..... Found my rental spot from now on.

Évaluation :

5

Courtney Chamberlain was WONDERFUL, professional and very courteous.

Évaluation :

4

Courtney was excellent. Very nice and helpful.