Le client n'a pas laissé de commentaire.Johnathan D.
Customer Reviews for Spring Garden Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
DeLand, FL 32720
Services dans cet établissement :
- Lun - sam : 9h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Mike B.
Le client n'a pas laissé de commentaire.John G.
This location was great but I was sent to another location 1st they said they could not take the truck I spent 40 minutes on the phone trying to reach someone then was give this location to take truck back They were very nice Need contact information for emergencies like thatJONATHAN K.
Great experience! I even had to extend my rental a day and there was no issue at all. Merci!Sonja G.
I was very please with the customer service provided.James S.
Le client n'a pas laissé de commentaire.Erica D.
Keep up the great work. Contact was excellent considering the Pandemic. Phone customer services started out Kinda rocky,and that's because (we) both are tired of all of the Prank calls!!! Come to find out I have used this company for many years. That says it all. Completely Satisfied Consumer. ðŸ˜Œdonna S.
Le client n'a pas laissé de commentaire.Adriana B.
very limited parking and difficult drivewayJohn V.
Le client n'a pas laissé de commentaire.Sherry W. | Expérience générale
Le client n'a pas laissé de commentaire.Donna D.
Ms. Yvonne, was the best I would recommend this facility to my friends n family.. Thank you so very much.haydee m. | Expérience générale
Le client n'a pas laissé de commentaire.patricia L.
Le client n'a pas laissé de commentaire.Franklin D.
Very rude lady working here. Told me to just go around back and put the trailer next to the others. I get back there to find that it is on a hill. I threw my back out and nearly damaged my truck attempting to do this on a hill single handed with a trailer with no tongue jack. When i went back into the office to get my receipt, the lady walked out with another customer and told me "you need to go outside so i can lock the door". I didn't realize i looked that shady. Never in my life have i had this type of u-haul experience, and i use them often.BENNY M.
Le client n'a pas laissé de commentaire.GLENN J.
Very friendly Thanks againCharles B. | Expérience générale
Storage unit was close by and easily accessible. Yvonne was extremely helpful. Merci.RENEE M. | Expérience générale
Le client n'a pas laissé de commentaire.Denean M.
Everything was great and the people who helped me rent it were so nice! Especially the woman who actually rented it to me and the guy who showed me the unit on the golf cart.Nicole B. | Expérience générale
Yvonne has been amazing throughout my time at the storage unit.Always polite, helpful and able to answer any of my questions. I would highly recommend this place to friends and family!!Christine C. | Expérience générale
Le client n'a pas laissé de commentaire.David B.
During the two years it took to build our house that our furniture was stored, it was very comforting to always know our treasures were secure. Yvonne and her "Spring Garden Crew" were always very helpful, kind and knowledgeable. Team Spring Garden ROCKS!!PATRICIA W. | Expérience générale
Le client n'a pas laissé de commentaire.Mark C.
Not forgetting the ordered furniture blankets.John M.
Le client n'a pas laissé de commentaire.Annette P. | Expérience générale
Jimmy was the agent I turned in the equipment to, and he came out to greet me, was very friendly and helpful. After doing a quick check of the equipment and asking me a few questions, he was able to get me on my way very efficiently. Again, both people I dealt with at the pick up and drop off locations were very helpful & friendly, and probably don't get the recognition they deserve regarding insuring the customers are happy & satisfied, and leaving them with a positive impression.John M.
Le client n'a pas laissé de commentaire.Erin L. | Expérience générale
Just continue to be courteous and helpful as you were to us.Carolyn A.
MerciJose B. | Expérience générale
There is nothing I would change about my experience. Great location with friendly and helpful staff.Richard P.
Exactly what I wanted in a storage facilitytim d. | Expérience générale
People here are very friendly and helpfulSonny N.
Le client n'a pas laissé de commentaire.Justin B.
I have rented here before and I will rent here again the lady has always been absolutely amazingAlyse P.
Le client n'a pas laissé de commentaire.Michael J.
Le client n'a pas laissé de commentaire.Vishnu R.
Great customer service! A pleasure to deal with. Keep up the good work.Mary D.
Le client n'a pas laissé de commentaire.Keith S.
Le client n'a pas laissé de commentaire.Lyndsey B.
Le client n'a pas laissé de commentaire.Davina J.
Le client n'a pas laissé de commentaire.Paul M.
I dropped off a trailer after hours, so no interaction with staff.Tim B.
Get your logistics fixed. I get a text to take the trailer to one place then get a call from another place asking me were the trailer was even though I already dropped it off to the address uhaul texted to me. It also explains why I got a wrong destination charge back in May for a truck rental. Fix your internal communications and logistics before it becomes a legal issue.LORD E.
Le client n'a pas laissé de commentaire.RENE A.
Get a new customer service representative that isn't racist like Yvonne . Very very rude . Wouldn't rent from this location anymore fields manager or whatever manager I spoke with was very knowledgeable and a lot more understanding and professional than Yvonne bad person to have rep your company.Asaunti B.
Everything was great would definitely use you againDeborah F.
Provide a pick up time frame (example 12-4) instead a specific time. I could have picked up my truck earlier which would have allowed the clerk to leave earlier.Jeffrey S.
I had a 10 ft truck on order for over 30 days. when I arrived they did not have one available. I received a 17 ft one instead. I was given the same price as the 10 ft. it was just way more truck than I needed.Paul J.
Le client n'a pas laissé de commentaire.michael S.
Le client n'a pas laissé de commentaire.Craig G.
Yvonne is easy to work with and totally on top of things. Equipment always in good condition unlike some UH locations.MARILYN T.
Le client n'a pas laissé de commentaire.Kay M.
would not accept my trailer although this was the drop off site. would not even go onto the computer to check my contract at my request. Had to go Orange City to the main office and was met by Mr Garcia who was professional and exceptional in helping me. U-haul has always been my go to for moving but Spring Garden Self Storage doesn't need to be in the business!Jack W.
Le client n'a pas laissé de commentaire.Doug D.
The inside office area is cramped, boxes on the floors, cluttered papers all over the counter. Made me feel like they had no idea what was going on and were very unorganized. My rental pickup truck had roaches in it, I took pictures for record.Sarah M.
I took too long to use the app to get truck and it again when I returned it.Brian H.
Le client n'a pas laissé de commentaire.Marvin D.
Extremely clean and well organized. my 2nd time renting here. Would definitely recommend ad use again.Vincent D.
Le client n'a pas laissé de commentaire.Jamie U.
No comment.Johnny C.
Le client n'a pas laissé de commentaire.Carolann A.
Le client n'a pas laissé de commentaire.Mara S.
Le client n'a pas laissé de commentaire.Wendy G.
Le client n'a pas laissé de commentaire.Amber K.
Le client n'a pas laissé de commentaire.William F.
Le client n'a pas laissé de commentaire.Vincent D.
Excellent and prompt service at pick up. Received a call the day after drop off reviewing my final bill which was very helpful. Great place to rent from!kaitlin H.
Great friendly service!Andrew A.
Le client n'a pas laissé de commentaire.Kenneth L.
Continue to provide customer service with a spirit of excellence.Stephan T.
Everything was great!Jonathan G.
Truck needs tune up. Ramp is not length advertised, very steep, caused excessive muscle strainScott H.
They were awesome very clean truck.Annette M.
Le client n'a pas laissé de commentaire.Brian G.
Le client n'a pas laissé de commentaire.GAETANO F.
Le client n'a pas laissé de commentaire.jeffery B.
Rude customer service from the ownerRaul M.
Is okwilfredo M.
Le client n'a pas laissé de commentaire.jaminette F.
Le client n'a pas laissé de commentaire.Lee A.
Le client n'a pas laissé de commentaire.Sharon K.
Le client n'a pas laissé de commentaire.terry C.
Le client n'a pas laissé de commentaire.Courtney C.
Le client n'a pas laissé de commentaire.Elizabeth W.
Trailer was clean inside but the trailer is very oldJames W.
Le client n'a pas laissé de commentaire.Larry B.
Le client n'a pas laissé de commentaire.Sheila P.
Le client n'a pas laissé de commentaire.Patricia D.
Le client n'a pas laissé de commentaire.George T.
Excellent service. No issues. Thank you!MARTIN G.
Le client n'a pas laissé de commentaire.STEPHEN I.
Le client n'a pas laissé de commentaire.Joseph D.
The truck was filthy outside and all four overhead corner caps (on the roof) were dented and/or broken. The clerk would not fill out a damage sheet because she said she had photos of the damage. However, she could not find the photos! When I demanded that she make a note on our contract about the damage, she got an attitude, like we were really being a pain in the butt. She also insisted that she had to physically run our credit card, even though it was properly recorded in our online account. This is why we do not want to rent from anyone except your large U-Haul centers!! On the positive side, she did give us extra mileage to accommodate the distance between the pickup and drop-off locations, and our home locations on both ends. I sincerely hope my credit card does not end up being run several times, and I REALLY hope no one tries to charge us for the overhead damage that she refused to properly document.norman B.
Both employees were very professional and friendly. I will rent from this location again!Christine P.
Le client n'a pas laissé de commentaire.ROBERT A.
Service was exemplary. Thanks for all the help. Trailer was in nice condition.Marilyn T.
Le client n'a pas laissé de commentaire.Delaney S.
Outstanding customer service. Very helpful. Best place to rent a uhaul in Volusia county!stephen P.
Le client n'a pas laissé de commentaire.Christopher O.
the steering was not in good condition on the vehiclerobert R.
Le client n'a pas laissé de commentaire.Tane'qua G.
Le client n'a pas laissé de commentaire.Angela H.
Am sorry for the misunderstanding I want to different location by mistake and the office on spring garden is perfect and well managedmustafa A.
Since the equipment is separate from the office, I suggest that your online reservation system discloses that.Kenneth V.
Le client n'a pas laissé de commentaire.Earl S.
Le client n'a pas laissé de commentaire.Jessica R.
Le client n'a pas laissé de commentaire.Gail P.
Le client n'a pas laissé de commentaire.Ocar R.
Le client n'a pas laissé de commentaire.Sandy S.
I am not putting items in storage. This reservation was cancelled S. BurkeShirley B. | Réservation
Front desk staff is awesome. greeted us with a friendly smile.Emma G. | Réservation
Excellent service à la clientèleFlorencio R. | Réservation
I decided to move closer and did not need the facility. They were prompt in answering questions about the unit.Iris M. | Réservation
Great customer service! Made me feel welcomed and important. Loved the experienceDean R. | Réservation
Had no issuesBREANNA D. | Réservation
Everything was very easyJose A. | Réservation
Everything was excellent except the hours. I like the 24 hrs access because of my job. But great everything else.Roseta H. | Expérience générale
The storage unit was nice always monitored and they have moving trucks very convenient. Stored there for two years great customer service!ARTECIA G. | Expérience générale
Great storage facility with plenty of space In the hallways and where you drive at. Easy access!Jason M. | Expérience générale
Called facility and cancelled reservation due to change in plans.William R. | Réservation
I Loved my time with Spring Garden. Yvonne and her staff were always polite, helpful and courteous. I will always stop in and say Hello whenever I am back in Florida. Thank you for everything ❤Jennifer T. | Expérience générale
Do not utilize Uhaul storage reservation for this location. Location does not accept reservations and is on a first come first serve basis. Why is this an option if it isn't available to reserve?Tiffany T. | Réservation
Great place!Julie H. | Expérience générale
It is a typical storage unit. It is good that I can drive up to it and load/unload.Glenn M. | Réservation
Met my needs well, helpful, friendly staff.HAYDEN E. | Expérience générale
Friendly people and good for the price.Jessica K. | Réservation
Fine.Michael M. | Réservation
Facility very clean. Wait to get assistance longer than expected. Need more help. Person was very helpful and attentive once able to assist us.ARNOLD M. | Premières impressions
Great customer service! Clean, secure, and convenient.ZOE M. | Premières impressions
Manager was very friendly and helpful. Facility is clean and easy to accessDENEAN M. | Premières impressions
The unit was ready for me right away as promised. The paperwork was easy and I had no issues. The facility is clean the condition of my unit was as expected.KEVIN S. | Premières impressions
Very clean and the staff is very friendlyKAITLIN J. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!