Customer Reviews for Spring Hill Moving and Storage
(Concessionnaire U-Haul dans le voisinage)

1 801 évaluations

13600 Linden Dr   Spring Hill, FL 34609

(352) 684-1813

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(352) 684-1813

13600 Linden Dr
Spring Hill, FL 34609

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
5

Cleaning inside windshield and truck a little bit will be very useful thanks

Orlando S. 
Évaluation :
5

A A A Dealer

Bence L. 
Évaluation :
5

———-none——-

IMRE H. 
Évaluation :
5

Great service. Always an actual pleasure to work with.

Keith M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN B. 
Évaluation :
5

Great experience as usual. The counter guy was great. Wish i remembered his name, but he definitely made the rental process easy.

CARL V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CANDY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIMITRIOS S. 
Évaluation :
5

The gentleman that was there to check me in was amazing . Super polite and informative. Trucks were organized and clean . Quick in and out !!! I have rented from there before .

DANIEL J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shae H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN H. 
Évaluation :
5

This is the only location I use! I use this location for my business needs because I can count on excellent customer service. Ed treats us like family! There is never a long wait like some of the other facilities. They “almost always” have what we need! Simple and easy!

WAYNE L. 
Évaluation :
5

The gentleman that helped us with the rental was great. Very personable and friendly. In a world of hustle and bustle it's nice to do business with someone that's not all stressed out and taking it out on customers. This man was busy as could be. Phone constantly ringing, other folks coming to conduct transactions as well. He kept it light and pleasant the whole time. I'd choose this place of the big u-haul centers any day.

LARRY S. 
Évaluation :
5

Professional Service Rep, very helpful

DOUGLAS D. 
Évaluation :
5

Nothing all all your service was vary great

DORIAN F. 
Évaluation :
5

Best location in Spring Hill! Great service, nice and helpful!

PATRICIA R. 
Évaluation :
5

Great service, I enjoyed the customer interaction with the staff

EMAD G. 
Évaluation :
5

Very helpful

WILLIAM L. 
Évaluation :
5

Very professionals and very friendly personnel

Frank P. 
Évaluation :
4

Truck was a dirty mess and felt unsanitary. The truck exterior hadn't been washed and was growing green mold or miss whatever it was. Was embarrassed that I was driving something in this condition. It should have gone to the U-Haul graveyard. Customer service at this location is always friendly. Since I'm a regular I hope my next truck is 1000 times better. Oh and it had a headlight out. Window knob broken and AC blower didn't work properly.

PASQUALE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY F. 
Évaluation :
3

The truck was very old and uncomfortable. The check engine light came on before we even got out of Florida (going to knoxville, tn). The side mirrors rattled and would not stay in place. No cruise control. The ramp was difficult to get out and push back in. When we originally picked up the truck the key tag said it was for in town use but the guy at the desk said the computer showed it as a one way truck. Luckly my husband checked the mileage before leaving because it was off by over 100 000 miles (the truck had over 150 000 miles). 3 hours to knoxville we got a flat tire on the trailer. We waited over 3 hours for roadside, then was told the original guy couldn't make it and they had to call another. Then we were told it would be another 100 minutes. We decided to air up the tire the best we could and limped it the rest of the way instead of waiting. Overall that truck was the worst moving trucks we've ever used!!

MATTHEW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUE'RITA S. 
Évaluation :
5

Didn't have much interaction, did speak to owner prior to dropping off the UHAUL because original drop off location wouldn't accept the truck!

william W. 
Évaluation :
5

Great service. Frendly staff. I give them a 10 out of 10. Merci.

RICHARD M. 
Évaluation :
3

I noticed it but didn't say anything , but my 8 year old grandson said when we got back in the car after dropping the truck off that man was really rude. He was, out of the mouths of babes. The trucks check engine soon light was on, when we picked it up i tried to mention it but was ignored. A picture was taken of it. The way it drove it would not be a good idea to go out of town with it.

JOSHUA S. 
Évaluation :
2

I have rented alot of U Haul trucks but I didn't like the process of this location. I ask why all the things we have to go through he said we have alot of theif's. I am 70 and husband 77 and I felt he put us in that category if we had to go through this drill. I rented just four weeks ago from another u haul in Spring Hill and never had to go through this drill. I do not want to rent from this U-Haul again. It's way to stressful to get a truck. I am not great on my phone and had me go on my phone and do pictures of the truck and email and I have never in my lifetime had to go through all this. Way over boarded for me. I will go to another U-Haul from now on.

HASAN Y. 
Évaluation :
5

Customer service was excellent

ERIKA D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AARON T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DERRICK L. 
Évaluation :
5

Returning rental was very smooth and easy.

chasles C. 
Évaluation :
3

Just confused because their signs state to edit with your rental, finally about 20 minutes later someone came out and helped. He was very nice and thanked me.

Kipp H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL G. 
Évaluation :
1

I want a refund

Alexis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LOGAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER L. 
Évaluation :
3

After hours drop off not easy. Location very dark somewhat unsafe. Unsure about leaving trailer. Time of drop off 7:30 pm.

KEITH G. 
Évaluation :
5

Excellent Customer service!!!

DEWEY I. 
Évaluation :
5

Excellent Customer service!!!

DEWEY I. 
Évaluation :
4

Change pick ip location 3 times and did not have the 20 foot truck I reserved.

Francis N. 
Évaluation :
5

Very helpful and friendly service. Easy pickup and drop off. Five stars.

KURT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER C. 
Évaluation :
4

Truck performed great. Just the right size that we needed. Had 2 pods, but needed a truck. Ran into some issues waiting to close on a home. Called U. and had no problem getting a extension. Very caring Staff..Thank You Very Much !!!!

WILLIAM P. 
Évaluation :
5

The air conditioner in this truck was not working at all. For the whole time we had it, I couldn't get it to come on. And even with the windows down, it was still too hot!! I had informed the employee of U-Haul about the problem. I think I should have received some sort of discount.

GEORGE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI M. 
Évaluation :
5

The air conditioner did not work in this truck. We informed the employee upon our return of the truck. It was very hot even with the windows rolled down.

Kathleen H. 
Évaluation :
5

Nothing they did a great job courteous and efficient

Dennis A. 
Évaluation :
5

The staff is helpful and friendly

NORMA H. 
Évaluation :
5

Another fantastic rental transaction made possible by Spring Hill Moving & Storage! Thank you David and Ed!

JOHN W. 
Évaluation :
5

Eddie was sensational, excellent customer service.

RICHARD F. 
Évaluation :
2

Doors locked had to wait outside even called ahead. Trailer had nail in tire. Seemed rushed. Would not sell me a trailer hitch adapter I had to insist.customers waiting outside locked doors.

JAMES B. 
Évaluation :
5

You corperate support SUCKS! I tried to book on-line and I kept getting "timed" out. I had to call another location to book. NEXT when I called to follow-up I was routed to your call center who dropped my call. Vendoer good, main company Bad

WILLIAM H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAMON G. 
Évaluation :
4

The truck was dirty and had an ashtray full of ashes in a non smoking truck. The truck had a constant fume of gasoline. The brakes were extremely spongy, and the steering was so loose I thought I might lose control of the truck. I'm not a novice driver I drive for a living and have a cdl.

Christopher W. 
Évaluation :
5

Ed is a great guy to have in your store he is always happy to help

THOMAS P. 
Évaluation :
5

They solved a problem where my reservation was set for the wrong location. Very helpful.

DOUGLAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leslie G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDITH J. 
Évaluation :
5

No it was pretty seamless. No problems

JORDAN V. 
Évaluation :
5

Very friendly staff!

HEIDI B. 
Évaluation :
5

Excellent customer service. Very informative! Definitely made my experience easy. Merci

Deanna H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES P. 
Évaluation :
5

was very helpful with equipment, very pleasant on arrival and when I left the location.

JERRY S. 
Évaluation :
5

Great service

THOMAS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMANDA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTIN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAH F. 
Évaluation :
5

Such friendly service!!

DOMENIC C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kim K. 
Évaluation :
5

A A A DEALER

IMRE H. 
Évaluation :
4

The truck had occasional trouble with the transmission and the steering was loose.

BRUCE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOBBY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRI W. 
Évaluation :
5

I can think of no potential improvements.

DOUGLAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE H. 
Évaluation :
5

Great to deal with

JAMES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
2

Truck cabin smelled like dog, in fact we found a KONG dog toy under passenger seat when returning vehicle. I also was charged an additional gas fee for 3 gallons of gas...I returned the vehicle with more gas (1/2 tank) in it than it had once rented (3/8 tank). Most U-Haul locations I have rented from all have vehicles with a full tank of gas. When I returned vehicle (after hours), private vehicles were parked in spots designated for truck return, making it a bit more difficult to maneuver

Robert W. 
Évaluation :
2

I used the after hours service online to pick up my uhaul, but unfortunately when I got there I was not able to locate my truck based on the information provided online. It had the truck number, location and a picture of where my rental was supposed to be on the property, but it was not there. I had to call the customer service line to reschedule my pick up for the next morning so I could speak with someone in office. When I went in the next morning, the person at the counter said my truck was there and located on the back side of the building, which I had no idea existed. I explained that this was not the information that was online to help me find the truck, and he said that because the truck was technically on the property still, they are not at fault. If you are going to use this location to rent a uhaul, DO NOT use the after hours service. It was a complete inconvenience and caused me to move back my moving plans a day.

Jamie H. 
Évaluation :
5

Have corporate bring prices down.

RYAN F. 
Évaluation :
5

Very easy, fast and efficient process. We needed a truck at on the last minute and they were able to help us out. Much appreciated. 10/10 would use this location for our moving needs.

MARIE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YAHEEM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rheta O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID G. 
Évaluation :
5

Michael DiDomenico provided awesome customer service. Quick, efficient and super helpful.

Ashleigh J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

iurii V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William J. 
Évaluation :
5

Great service

HARVEY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YOLANDA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID F. 
Non les évaluations ont été soumises pour cet établissement.

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