Le client n'a pas laissé de commentaire.
Cynthia O.
Customer Reviews for Spring Hill Moving and Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Keep doing what you're doing!
matthew W.Le service à la clientèle était génial. Explained everything needed to use a truck. U-Haul app easy to use.
Martin H.Edward my customer service rep was very Helpful and nice.
Karen J.Can't think of anything, all went well.
Jeffrey R.Nothing I saw needs to be improved! Nice friendly staff and easy to do business with!
Joel F.Nice staff good experience
Frederick M.Good people
kenneth R.Every thing went well I reserved the trailer when I came at the end of the week got checked in within minutes I was on my way I've used this company a few times in the past I was treated very well thank you phil m
Phil M.After hours so no contact. Lot was full and hard to navigate.
John C.Might be a good idea to recheck brakes
Betty F.Great customer service will be back soon
sparky A.Nice guys but U-Haul truck keep giving messages on dashboard “Service Stabilizer†It did the job local use only
James D.John provided excellent service definitely coming back again, it was late about 4:45 15min until close and John handled me like I was he first customer of the day
PHILLIP S.The customer service was exceptional and the equipment was in top shape! We will definitely using this location for services in the future!
Lauren O.Of all my recent rentals this was the best experience.
Mike A.Was told if I need a longer time to just call but they charged me $65 for a few extra hours and charged me for a dolly they didn't have in stock
Rachel W.Website training for renting units
Annette W.No-one was available to help us despite us being there during business hours. They may have had some sort of emergency, we don't know. What I do know is, for the second time in as many weeks, the Uhaul app would not allow me to turn in the truck. For the second time, we received a truck that had a warning light come on (order # 20201558 had a brake warning light and the truck was back on the line for rent immediately) and yesterday's (# 20758286) had a check engine light come on after we were loaded. I pay a lot of money for a lot of trouble.
JAMES M.Computer worked too slow
Pat L.App f Doesn't work to check in and out
Debra T.trucks brakes barely worked truck was a bad truck honestly didn't give me blankets i ordered i'll use Penske next time
anthony M.Awesome
Kenneth E.Good experience
john S.Rude...made me run late getting to my home for the movers to load. Had very hard time finding my contract and getting things together. I was supposed to pickup at another location, but transferred.to this one. NOT ORGANIZED LOCATION.
Mary Lynn C.The service representative was awesome! He was working alone on Sunday and very busy but was always patient keeping his cool under pressure while maintaining excellent customer service.
Christine S.Super nice! So helpful! Highly recommend!
Lisa S.The manager is well knowledgeable of the equipment and his overall attitude and energy is great!!
RAYMOND A.Very very good.
TREVOR D.John the associate could not have been more friendly or helpful. Nothing was to much trouble and he was very knowledgeable. Excellent customer service is an understatement. I truly hope his manager appreciates him.
Staci M.It was Good.
Charles M.The truck rode so rough that my husband tried to return it only to be told it was fine. My husband described the ride as the worst he had experienced in his life of driving cars and trucks. I worried about him driving it. The owner/dealer did not update the fuel amount and did not give us a copy of our contract. He gave us someone else's contract. He was not pleasant to work with at all. We will never rent from him again. I think that you may want to review your relationship with him. Please call if you want more information. We have had a great experience when my husband rented a truck from a different Uhaul location. I feel the truck was so bad that we should have our money refunded. I will be reviewing this on line etc if I do not hear from you. The dealer that received the truck seemed competent and nice.
sandy C.Le service a été excellent. Truck available as promised. Vehicle was clean, ac worked perfectly, vehicle drove very nicely. Nothing about our experience could have been improved.
Ann M.Ed and John were very patient, kind, and and really it was a awesome experience..I will b back again.....Thank you...
Donald P.It was a pleasure renting from this location thank you.
Mildred S.The uhaul employee that I checked in with was excellent . He was very personable and made sure I understood how to operate my truck . Also went over how to get on the app to return my truck properly . I would recommend this location to anyone I know in need of a rental. Thank You J.Lyons
Jacqueline L.Car hauling trailer was given to me damaged Ramps had no lock to keep them in trailer when used ramps to back car off trailer ramp fell off trailer
JOSHUA W.All good
John M.Ed is so friendly and helpful.
Weldon P.The service was amazing I recommend this place
nancy G.Quick and easy trailer rental! Personable staff that attached the trailer during pickup and removed it upon return. I will use this location again.
Lawrence B.Staff was very friendly and helpful!
Steve K.Very helpful in a difficult time of my life. A+ all the way around.
LISA D.The gentleman that helped me today was extremely helpful and took the time to make sure everything was good to go before I left his lot. This is my second interaction with this location and would easily recommend without hesitation.
Charles M.This is a great drop off spot. A building parking right out front.
Nathan H.The online drop off did not work at all, very poorly designed and very very slow. even with full 5G on phone
Henry B.very helpful , knowledgeable about products and explained all information
John A.Very professional, friendly and knowledgeable of the business. 100 % Thanks
Frank P.Very nice guys, had me set up and out the door in no time flat. Knowledgeable, helpful, and funny...made it a good experience thru and thru.
MICHAEL S.Outstanding. Dave and Ed went above and beyond to help and satisfy our storage and moving needs. Very happy and would highly recommend them to our friends and family.
Barry M. | Expérience généraleIt was hard to find time besides the weekend which was also limited time, to go and get to my belongings. Outside of the hours the place is great, very friendly, and helpful service.
JOHN E. | Expérience généraleDave and Ed at Spring Hill Moving and Storage are some of the most Friendly and easy to work with guys! They made the entire process seamless and easy! They were accessible and convenient! They have made a customer for life!
Joshua L. | Expérience généraleWe have been tenants here for over (5) Years and have been very happy with the owner and his employees. Great Centralized location and always easy to work with. The only reason we are leaving is that our business is growing and we now have our own brick and mortar store.
LAROCCA C. | Expérience généraleI rented 6 by seven .to tell you truth it wasn't how i pictured it to be but im glad to have found this place being that it was close to home. The prices are pretty decent and the people are friendly
Jose J. | RéservationI paid my account the same way for almost 8 months I suppose they didn't like it when I went to make a payment this month they had already put my unit up for auction without my knowledge. Dad place!
SELENA L. | Expérience généraleEd and his staff are very efficient and professional. I would highly recommend them ! The have done an excellent work for me during my recent move.
Edward H B. | Expérience généraleWe ended up using a unit that was not climate controlled and the staff was very accommodating.
JUAN A. | Premières impressionshe move went very smooth, it was a big relief. The folks at Spring Hill Moving were responsive, efficient and very, very helpful.
Privacy R. | Premières impressionsvery good and helpful.
Privacy R. | Premières impressionsVery good service and helpful when needed.
Privacy R. | Premières impressionsBien
Privacy R. | Premières impressionsNice friendly staff very courteous.
Privacy R. | Premières impressionsThey had no units available and did not seem sorry. I spent 3 hours driving and on the phone with customer service to find another unit for $30 more a month than my reserved unit at this location.
Privacy R. | Premières impressions