Great customer service, A+John M.
Customer Reviews for SS Mini Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Perris, CA 92570
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : fermé
- Mar - ven : 9h am à 4h 30 pm
- Sam : 8h am à 4h pm
- Dim : fermé
Heures d'ouverture spéciales
- 10/11/2022 - 10/12/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The service representative was very helpful.Jo Ann G.
The sales lady was wonderful love her customer service 💯Latasha A.
Le client n'a pas laissé de commentaire.Jonathan C.
The woman I had the pleasure of being helped by, Patty Quimilman, was an angel. She went above and beyond to right the miscommunication from the first dealer. She was welcoming, friendly, and sympathetic. I walked in there very frustrated and on the verge of tears and left a satisfied, happy customer. I will use her location for any future moving/storage needs.Miranda C.
It's an odd location. The UHAUL representative in Palm Desert said something about not being able to find them or something...? So it wasn't on my official contract. Consequently, Patty ( the mgr. in Perris) didn't know I was coming. I called her anyway and she guided me on the phone bc I got turned around in Perris. But she stayed on the phone with me until she saw us. Gave us the code and all was well. That was service above and beyond, especially on her day off. Since I had had some dismal experiences with you guys in the past ( Apple Valley, for one!), I was very pleasantly surprised. Overall, I'd say your people are great! So whatever you're doing to improve service is working. Good job! But I do want the $12 for the dolly to be reimbursed, bc my friend had to use his back and strength to move furniture. That wasn't good. Thank you.Cassidy B.
Patty was very kind and friendly and she explained all the rules clearlyLillian B.
Le client n'a pas laissé de commentaire.Betty T.
Great service from Patty. And all went well with the equipment.Edgar U.
Le client n'a pas laissé de commentaire.Carl S.
Le client n'a pas laissé de commentaire.Peter M.
Great service and really friendlyHECTOR L.
Le client n'a pas laissé de commentaire.Carlos Q.
Le client n'a pas laissé de commentaire.Claudia F.
First of all Patty at the front desk is a rockstar I was so nervous I was stressed I was everything that panicky I had to move I was going far I had never driven a truck she was so comforting she handled it accordingly she did everything she could do for me she got me situated a clean beautiful truck she brought in the regional manager or coordinator Gary to help with my vehicle transporter he was awesome he helped me along the way he guided me he hooked up everything appropriately he told me what to do he made suggestions he asked me any question you have Mrs Vicario go ahead and ask me he advised me how to drive where to drive what to do what not to do what to expect what to look for what position not to get myself into he was very explanatory and Patty was so helpful she they are a dynamic team and I would recommend this place on Paris on d Street to anybody who asked me and anybody who asked me about my experience I'm going to tell them they get a five definite five plus star rating from me my name is Anna Vicario and they were outstandingANNA V.
everything was perfect I especially loved Patty's communication via text and phone callStorm G.
Friendly staff and. Helpful.Cesar G.
The lady that works there (I'm bad at remembering names) is super nice! I can't say enough about her!!Johanna S.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.EDUARDO M.
Le client n'a pas laissé de commentaire.Jose V.
Le client n'a pas laissé de commentaire.Rami K.
Le client n'a pas laissé de commentaire.Derek P.
Le client n'a pas laissé de commentaire.Chris D.
Patty was excellent and helped me out so much. I was weary at first to rent a uhaul since all the locations near me had bad ratings and experiences but Patty was excellent and helpful.Kristen A.
Le client n'a pas laissé de commentaire.michael B.
Le service à la clientèle était génial. The lady who helped me was really nice and professional. I loved she called to make sure I was coming so I would not loose my reservation. She was great. Thanks!!Burshan B.
Attendant was very helpful and even called me at check in time to see if I was close by.Lynn B.
Fix your website it was a nightmare to try to return a vehicle your website would log me out mid process or send me back to the beginning all bad. Thank God there was a lady who answered me on a sunday.Serafin C.
Le client n'a pas laissé de commentaire.Daniel M.
Nothing needs to be done. Excellent serviceJose L.
Patti was awesome. She was friendly, thorough and very informative. The rental process was fast, painless and very easy.SILVIA H.
The lady was rude and disrespectful and try to lie about something to try to charge more money when she know she was wrong and didn't do itAnthony D.
Our front desk help was more than fantastic! She was so helpful and knowledgeable.NATALIE C.
Le client n'a pas laissé de commentaire.MARBIN A.
The lady was extremely good. She was super helpful and very pleasant to work with. Would use this location again.KARI B.
Overall difficult in checking in the vehicleSTEVE A.
On my rental not a thing..everything went smoothCHARLEEN M.
Le client n'a pas laissé de commentaire.DIANA V.
Le client n'a pas laissé de commentaire.LYDIA V.
Friendly staff provided me with a quick and easy rentalDAVID G.
The person who helped us, Patty, was rude. I felt like I was taking up her time.LAURA S.
Le client n'a pas laissé de commentaire.DENISE C.
No hidden fees, keep your word, treat customers with respect, we're already going thru a hard time moving all our things when we don't even have a place to call home let alone move our things into.MONICA V.
Le client n'a pas laissé de commentaire.Vincente H.
Le client n'a pas laissé de commentaire.Miguel C.
Le client n'a pas laissé de commentaire.JESSICA A.
Awesome service!ERIBERTO G.
Le client n'a pas laissé de commentaire.Dorcas H.
Le client n'a pas laissé de commentaire.ERIBERTO G.
Le client n'a pas laissé de commentaire.Carlos Z.
Le client n'a pas laissé de commentaire.Matthew M.
Le client n'a pas laissé de commentaire.ATIMALALA P.
Le client n'a pas laissé de commentaire.ETEUATI M.
The customer service at time of drop off was horrible. Lady had a terrible attitude and very loud. Even prior customer in front of me was asking her on why was she screaming. Honestly never renting from this place again. Very poor customer serviceIRVING S.
Le client n'a pas laissé de commentaire.Rosa L.