Évaluations des clients SSC Tool & Supply Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de SSC Tool & Supply Inc

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WALTER D. le

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Le client n'a pas laissé de commentaire.

Paul Y. le

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I was disappointed to arrive and find that he didn’t have the furniture dollies. I had to drive to another Uhaul location (Gordon’s - they were wonderful!) and because of that, we were an hour behind!

Zack D. le

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Emails are cluttered & unintuitive—there should be very clear calls-to-action for what to expect, and when; and there should be directions in the rental approval email for how to start the return. Similarly, if an account has an open rental, there should be a top-of-home-page message about how to close/dispute the rental.

Michael D. le

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I’m not sure it is the location’s fault but due to their lack of hours on Labor Day I was assessed an additional $20 charge for after hours service. There was absolutely nothing this location has to do to the vehicle or the trailer following my on-time drop off. If this charge is a corporate policy, shame on you. If the location makes the decision I stand by my rating.

Gail C. le

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Le client n'a pas laissé de commentaire.

Steven L. le

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Your Drop Phone program really sucks. Would not work and then the guy at the drop off location was going to charge me 20.00 to have him check my trailer. I will look for a competor next time.

Thomas S. le

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The check in process was painful. The clerk had to swipe my credit card 4 different times and take my drivers license picture twice. Then had to call Uhaul support for help to get me going. After 40 minutes of wasted time, I finally got my truck. He said that Uhaul just changed everything 2 days prior and it was all confusing for him. He also said that I must do the 24/7 return even if I returned it during business hours. Not true.

christine S. le

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Everyone was very helpful and professional

charlene A. le

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Le client n'a pas laissé de commentaire.

BOB B. le

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Le client n'a pas laissé de commentaire.

BOB B. le

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Le client n'a pas laissé de commentaire.

SOREN S. le

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Le client n'a pas laissé de commentaire.

John F. le

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Great customer service, they greeted me friendly and then hooked my trailer up to my vehicle. When I returned the trailer they unhooked it for me and made sure all was well with my experience.

TANIA M. le

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The gentleman at the counter was a saint. The uhaul computer system had crashed & it took a half hour for him to finally get through to someone to process my order. . Uhaul needs a better way for customers to check in.

Robert S. le

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Le client n'a pas laissé de commentaire.

Alfonso B. le

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Staff very friendly

Jerry S. le

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Le client n'a pas laissé de commentaire.

Rick J. le

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Le client n'a pas laissé de commentaire.

Hiede W. le

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Le client n'a pas laissé de commentaire.

Bobby O. le

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Location was difficult to find since equipment was behind the building shared with another business.

Kelly D. le

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I made the reservations to pick up in one specific location. The day before scheduled pick-up, I was notified that the location had changed. No longer was it a 10 minute drive to pick up the trailer I had reserved, but a 30 minute drive in an unfamiliar city. 30 minutes might not seem all that inconvenient, but my situation was a tight time-frame to work around. We managed it of course and learned from it but the situation was not optimal.

Shawn P. le

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Le client n'a pas laissé de commentaire.

Tim M. le

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Le client n'a pas laissé de commentaire.

Paul M. le

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The smartphone process using the website was problematic. I wasn't able to get past the first "take a picture". Download the app. The app process isn't much easier than working with a person. You will still need to check for dents/scratches, photo the fuel level and milage, decline the items you don't want, etc. It's useful for non business hours.

nelson C. le

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Le client n'a pas laissé de commentaire.

AMITH ROY S. le

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Le client n'a pas laissé de commentaire.

Faith E. le

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Le client n'a pas laissé de commentaire.

David P. le

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Le client n'a pas laissé de commentaire.

Kristy M. le

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Le client n'a pas laissé de commentaire.

Miles C. le

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Le client n'a pas laissé de commentaire.