Évaluations des clients Stafford Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stafford Storage

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john O. le

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Le client n'a pas laissé de commentaire.

Laura C. le

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Rene Drouin went above and beyond. There were issues with my truck order on U-Hauls end (nothing to do with this location). Rene was patient and willingly made multiple phone calls on my behalf to solve the order issues. He is the reason I left with a truck and was able to complete my move. Highly recommend this location, they put the customer first!

mike L. le

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Don't change reservation pickup locations especially without telling customer in advance. of originally scheduled pick up time. Do not change the pick up time from that which was reserved. My issue with the Tolland location in particular is that I reserved a truck for pickup a 8 am at the Tolland facility. I arrived at the facility at 8 am and they said they I had no reservation at their facility and that I would have to go to the Stafford springs facility which was 11 miles further from my storage location and added miles and charges. It didn't even open until 9 am. When the staff arrived they said my reservation was changed to their facility and the pickup time was revised to noon. ( I was never notified as apparently the Tolland rep did not enter my email address correctly.) Needless to say I was rather aggravated that I had to pay my movers additional hours due to the delay. Also because the facility was closed where as the Tolland one was scheduled to be open instead of being able to drop the truck off with a rep. I had to leave the keys at the closed facility. Now I get a bill with additional charges - never again.

Robert O. le

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Le client n'a pas laissé de commentaire.

William M. le

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Afternoon drop-off gentleman was very polite and considerate, I greatly appreciated with his professional manner

John M. le

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Le client n'a pas laissé de commentaire.

Bonnielea S. le

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I always love the Stafford location that's why I always go back when I need U-Haul.

Matthew S. le

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Le client n'a pas laissé de commentaire.

chelsea J. le

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Le client n'a pas laissé de commentaire.

Jose T. le

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Did not get any help hooking up the trailer to the hitch of my truck...need to either have jacks available or have someone there to do it. I was in a hurry so I did it myself, but definitely not ideal.

Sebastian C. le

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Everything was perfect!

Kimberly P. le

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Le client n'a pas laissé de commentaire.

Sherry L. le

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Le client n'a pas laissé de commentaire.

Jessica P. le

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Nothing. The staff at Stafford Storage is very friendly, very helpful, and very polite. The equipment was clean and fully functional and I have no complaints.

Ken C. le

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Le client n'a pas laissé de commentaire.

Damian F. le

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Le client n'a pas laissé de commentaire.

DONNA H. le

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The staff is absolutely wonderful.

Davis M. le

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Le client n'a pas laissé de commentaire.

Eva A. le

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It was convenient and all my stuff was safe I'm very satisfied

SUSAN M. le

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7 months later I have to bring EVERYTHING IN THAT STORAGE UNIT TO DUMP BECAUSE IT HAS MOLD ALL OVER IT....... AND Now I can’t get owners name phone number nothing... get told to use contact us

DIANA C. le

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when the movers moved my belongings there was rat poop found all over the floor and on my belongs, I reported this to the office staff. This is a horrible discovery.

Tom K. le

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Convenient and clean. Well organized business. Wiould use again.

andy D. le

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Le client n'a pas laissé de commentaire.

Don V. le

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Le client n'a pas laissé de commentaire.

MARSHALL B. le

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Stafford Storage staff was very professional, the space was clean and well lit, and they provided accessories to help move in and out. Would use again if needed local storage space.

Pornvilai W. le

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Le client n'a pas laissé de commentaire.

Pornvilai W. le

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Have more hours available.

John G. le

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Le client n'a pas laissé de commentaire.

chuck R. le

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Le client n'a pas laissé de commentaire.

Bonnielea S. le

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Service was fantastic I will definitely use this facility again !!!

Jay D. le

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Inside of box of truck was dirty but we swept it out. overall it was a great experience. We are renting another one for this weekend.

Warren S. le

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Le client n'a pas laissé de commentaire.

richard L. le

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Le client n'a pas laissé de commentaire.

SANDRA Y. le

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Le client n'a pas laissé de commentaire.

JIM A. le

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Nothing everything was perfect