Customer Reviews for Stallworth Reo
(U-Haul Neighborhood Dealer)

226 évaluations

111 SE 7th St   Des Moines, IA 50309

(515) 204-2867

Heures

  • Monday–Sunday
    8h30 am à 12h30 pm / 1h30 pm à 4h30 pm

Services dans cet établissement :

Pour nous contacter

(515) 204-2867

111 SE 7th St
Des Moines, IA 50309

Services dans cet établissement :

Heures

  • Monday–Sunday
    8h30 am à 12h30 pm / 1h30 pm à 4h30 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
5

Nicest people you'll ever meet. Always friendly and always helpful.

Darin R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEVEN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darin R. 
Évaluation :
3

My new friend at the front desk was amazing. What a great personality she has, and made the experience an awesome one.

Jason W. 
Évaluation :
5

This is by far the best U-Haul dealer I have ever done business.

Waneta K. 
Évaluation :
4

The staff was extremely helpful and very efficient in getting me my rental. I had an emergency come up and the owner of this location was incredibly compassionate and very helpful. I highly recommend this company.

Todd R. 
Évaluation :
4

Make sure that the truck has having wine before it goes out on the road

Joe G. 
Évaluation :
5

Best experience I've had with moving.

Tony H. 
Évaluation :
1

The truck broke down and uhall knew the truck was in bad shape but they put my family in it and made us fill the truck up before we got it and after we got it

amber C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rob A. 
Évaluation :
3

They did not have the two dollies I had reserved but the truck was there so that is good.

Renata D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan M. 
Évaluation :
4

Keep up the good work. Hopefully letting us know best spots to put the truck, c in case the lot gets full.

richard G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laurence A. 
Évaluation :
1

I was charged $100 on my debt card when my bill was only $53,56 and I was not refunded, I am very upset and I still would like my refund.

Samuel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

patrick F. 
Évaluation :
5

Wonderful service Thank you so much

Paul S. 
Évaluation :
5

The standard rental time was 9am to 3 pm. they did let me extend that time so it was OK. Maybe have a standard rental time of 7 am to 5 pm to give someone a little more time.

DOUGLAS F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Penny P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
5

Everything went smoothly. Keep up the good work!

ALAN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zach B. 
Évaluation :
5

Was a great experience! When I was having a difficult time scheduling the timing for pick up, the were more than willing to Worked with me and my timing so that I could move on my scheduled times and days. Offered to check me in so that moving was all I had to worry about! Thankful and appreciative.

Brittany C. 
Évaluation :
5

The app didn't work on multiple times. Also wanted to charge me for two full days even though I brought the vehicle back a half of day early.

Kevin L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Brian B. 
Évaluation :
5

Awesome service!

Ann M. 
Évaluation :
5

The drop off was the best. The lady there was super helpful. She made the drop off experience painless and efficient. I would recommend that anyone in the Des Moines area deal with them.

Tod Y. 
Évaluation :
5

She is amazing! Thank you!

Saley N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark U. 
Évaluation :
5

Very friendly and had the truck pulled up front ready to go.

Andrea F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
2

Equipment should have been retired years ago.

phyllis P. 
Évaluation :
1

Smelled of marijuana.

Jeffrey R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kris W. 
Évaluation :
5

I don't think they could do a thing to improve…it was fast, it was easy…I was having a little trouble with my lock to get my key and the manager came out and said can I be Assistance and with a smile…she opened it up the lock box, got the key, and she gave me a couple tips ie to make sure to take pictures of the odometer and the gas before trip there and at drop off location… so I felt really great. I would definitely recommend this location! I felt like my needs were well taken care of and the smile was a bonus!

Chris M. 
Évaluation :
5

Tina was absolutely AMAZING!! Her and her husband were very helpful and had excellent customer service! Will definitely be back!

Crystal B. 
Évaluation :
5

Easy process thx!

Derek S. 
Évaluation :
5

Excellent service à la clientèle

India M. 
Évaluation :
5

Awesome!

Ann M. 
Évaluation :
5

Very much enjoyed working with these folks. Friendly and happy.

Jerry W. 
Évaluation :
5

Helpful and friendly staff at the SE 7th St location. There are many locations closer to me, but I would always come back to this location.

Daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael V. 
Évaluation :
4

Very helpful in getting my rental available for two days as I was not able to move in on the regular schedule.

Jessica P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas F. 
Évaluation :
5

Tina was amazing! She was organized and very, very nice! I came to drop off the truck during lunch hours when they were closed…. She saw me waiting and came right out. It was an excellent experience. Dawn Gengler

Dawn G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Ronald H. 
Évaluation :
5

Returned after office had closed.

Michelle D. 
Évaluation :
5

She was great! Got me checked in fast.

Connor N. 
Évaluation :
1

Person running the store was kind, but was pretty unprofessional. The store want open based on the listed hours, reeked of smoke & and was unorganized. The drop off process was difficult and very inconvenient.

Mahmoud A. 
Évaluation :
3

The location was just ok but the service was excellent.

Ana O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet J. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Burke W. 
Évaluation :
5

Easy facility to get to and very helpful staff

stephanie M. 
Évaluation :
5

Very friendly. Will definitely use this location again if needed

Roxane D. 
Évaluation :
5

Great business that is well run and accommodating!

Mary J. 
Évaluation :
5

Best uhaul interaction I have ever had.

michael V. 
Évaluation :
5

The guys from this location were so nice excellent service

Salvador N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen S. 
Évaluation :
3

The man and woman working at this facility were both very very friendly and helpful.

Daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul G. 
Évaluation :
4

The lady at the return location was very accommodating with my return and made it quick and easy. After a pretty terrible uhaul experience overall, it was good to end on a positive note.

emily H. 
Évaluation :
5

The manager at this Location is amazing, the best service we have had in a long time. She came in on a Holiday weekend to help us get our moving truck. Really appreciated all of her help.

Dave B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivan R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Russell C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig B. 
Évaluation :
5

The truck that I rented from you guys was absolutely horrible we weren't for sure if the transmission was going to fall out of it when we put it in gear or it was just going to fall apart going down the road I was very disappointed in the vehicle and I can't believe after all of the times that I have rented from U-Haul that you still keep a vehicle like this on the road this truck needs to be taken off and put into retirement if this is the kind of vehicle I will be getting from U-Haul I will not use you again

VALENTINA Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary N. 
Évaluation :
4

The attendant was very helpful and professional.

LEO J. 
Évaluation :
5

I enjoyed during business with Michelle. I loved her personality, attitude and special her smile. No improvement needed at this time. God bless

Ruth K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toby G. 
Évaluation :
5

The owners are amazing. I chose them because I have watched how hard they work every day 7 days a week! You want to be treated with courtesy, respect and kindness this is the place to go!!!! Amazing and wonderful owners ❤️❤️❤️

Michelle C. 
Évaluation :
5

This was the best experience I have had at any U-Haul in the past. They were very helpful and curtious i I will pass on my awesome experience with this company. I recommend this U-Haul over any.... Thank You Stallworth Reo for your hospitality......

Victoria N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Aaron H. 
Évaluation :
5

The lady that helped me was very friendly.

Kenny A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer C. 
Évaluation :
5

Excellent

Steve Y. 
Évaluation :
3

Fix the bathroom toilet in the women's bathroom. The whole place needs a little updating, but staff is great!

JACQUELINE U. 
Évaluation :
5

They were very friendly and helpful in getting the equipment I needed. Merci

Steve S. 
Évaluation :
5

Great reps at this location to work with

Matt C. 
Évaluation :
3

Van was dirty. Loose coords on the inside. I don't really care, just don't want to be charged.

John F. 
Évaluation :
5

Tina was great to work with. Deserves pay increase- bonus and PTO. She does enough hard work to cover for her being the only person at a busy location.... I will be checking to see if she was compensated extra and recognized for my recommendation.

Cole T. 
Évaluation :
5

The owners/managers were extremely helpful and friendly. Whenever we move again in Des Moines, IA we will be sure to use them!

Dana K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Becca P. 
Évaluation :
3

The worker with Edwards Moving (hired thru U Haul) were on time, extremely helpful, and worked out perfectly in Des Moines for unloading truck! I have nothing but great things to say for all the help they provided and made a stressful day, go extremely smooth. Very helpful and would highly recommend them!!

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patty L. 
Évaluation :
1

The location was hard to get to. The individual running the place had an emergency, so it was closed. We had to leave the truck, keys, and contract signed with date and time there, calling the individual who said she would check the trucks in the next day.

James M. 
Évaluation :
5

The lady who was working was great

michael M. 
Évaluation :
5

Don't send anyone to the Euclid street u haul.unlike the 7th street uhaul the euclid location was rude and refused to. Honor my reservation. The 7th street location was friendly and more. Then helpful

JANICE K. 
Évaluation :
5

Nothing, the works were very polite as well!

Joey S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas F. 
Non les évaluations ont été soumises pour cet établissement.

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