Customer Reviews for Star Garage
(U-Haul Neighborhood Dealer)

1 610 évaluations

2203 N Quaker Ave   Lubbock, TX 79416
(Blk S Of Clovis Hwy)

(806) 765-6759

Heures d’ouverture

  • Mon-Fri: 8 am–6 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(806) 765-6759

2203 N Quaker Ave
Lubbock, TX 79416
(Blk S Of Clovis Hwy)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–6 pm
  • Samedi : de 8 h a.m. à 12 h p.m.
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Very helpful and friendly man there. All went smooth.

Robert L 
Évaluation :
5

Super friendly and helpful.

Darla G 
Évaluation :
5

Rien

iRMA A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole P 
Évaluation :
3

The owner/operator was very friendly and personable. He provided me with excellent service and attention.

Glen B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon N 
Évaluation :
5

Convenient location close to the university. Trailer was ready and in great condition. Owner is friendly and had us on our way as soon as possible.

Jason H 
Évaluation :
1

I was overcharged for things I did not rent. I have already emailed Uhaul regarding this matter and have not heard back. It ended up costing me 30 or $40 more than it should have. The only reason I'm getting a good rating is because the old man that worked at the facility was a sweetheart.

corren m 
Évaluation :
5

Star Garage is one of the older "Mom and Pop" shops and the owner (Steven) was warm and welcoming. Getting to meet and visit with him was a highlight of the trip.

TIM H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIM H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KATHY S 
Évaluation :
1

This location is super janky and I would not recommend going here to anyone. FYI they do not honor 24/7 reservations and will forcibly reschedule your pickup to be within their office hours. The truck was super dirty and had much more damage than their "before" pictures showed in the check in process.

JON T 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Brittany R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan E 
Évaluation :
3

The gentleman was exceptionally polite. However, he is a hoarder and the office was piled high with garbage and it reeked. It's a health hazzard. It would require several large dumpsters to throw away the trash. The truck was filled with dog hair.

Robert T 
Évaluation :
5

Steven greeted me at the door and welcomed me in. He was very nice and wanted to make sure he did a good job. He showed me the equipment and was fair about the transaction. I would rent from him again.

Chris G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

patrick k 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Son L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyeshia J 
Évaluation :
5

I got great customer service!! Everything scheduled went as planned!! Thank you!!

judith m 
Évaluation :
5

The gentleman who runs this location was very kind and treated us like family. The trailer we reserved was not available, but this gentleman found us another one on the lot that would fit our needs. I would recommend this location.

Trilogy H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
1

It was self service and the man would not hand me the keys until he "verified" on his computer, which was very outdated, ran very slow and froze up. Finally after almost an hour I was very irritated and had to meet the landlord for my new place. He called U-Haul and I provided my case # in which they told him to hand me the keys.

Laura G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie A 
Évaluation :
5

Very helpful people!

Glenn B 
Évaluation :
5

Great customer service!!!

Elizabeth B 
Évaluation :
5

The man was a very nice man he helped us alot

Michael P 
Évaluation :
5

The gentleman who received me, was so welcoming , very professional. Extremely helpful. I cannot say enough positive things about this man.

Steven L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joshua g 
Évaluation :
5

Everything was wonderful. Great job!

joe P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H 
Évaluation :
5

The truck itself was sluggish to drive and super slow to switch gears. Not to mention that the whole mobile app check in was horrible as I had to go inside and get the paperwork done and the uhaul website was extremely slow. The guy, Steven, was a very friendly person and who made me feel like part of the family.

Gregory F 
Évaluation :
5

The location manager was super nice! Easy access to and from location. Stephen went the extra mile to get us a transporter late in the day. Looking forward to seeing him again!

enrique r 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray O 
Évaluation :
4

Everyone was very helpful and I recommend both locations

Bradley D 
Évaluation :
5

Very pleasant, polite and friendly gentleman who assisted me. Has been there for 36 years now. He was just like an old and trusted friend.

Ricardo L 
Évaluation :
5

You did an amazing job and you treated me like family, this will be my go to place for U-Haul for now on!!!!

Austin B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fabian A 
Évaluation :
5

The staff were friendly helpful and professional. Great job

Isaac G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Abdulmajeed A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel O 
Évaluation :
5

One of the sweetest people I have ever met and gave such excellent service. Will for sure use this pick up location again!!

Tatum L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kori P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan H 
Évaluation :
5

Excellent customer service.

Daisy G 
Évaluation :
5

Steven was super friendly and made sure I had all of the supplies I needed for my move as well as a clean and operational truck. I would highly recommend him to all of my family and friends

Clifford B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jill J 
Évaluation :
2

No one was there when my husband & son dropped off the UHaul and it was not a very clean place.

kelsi C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Landon H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron R 
Évaluation :
5

I am giving the excellent rating based on the operator's personality. He's a great guy that wants to treat people right. Honestly, it wouldn't hurt a bit if his place was cleaned up A LOT, even if it was just at the main entrance of the building, but the gentleman was very easy going and obviously wants and needs the business. I'd be happy to come back to him.

Matthew D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOse C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeryl m 
Évaluation :
5

This is the only location I rent from. Great service.

MATTHEW V 
Évaluation :
5

The gentleman was prompt and quicky turned in the truck online. Please to do business with this small self storage location.

Robert U 
Évaluation :
5

Your rental agent, Steven, went above and beyond to make sure everything we needed was supplied, the equipment was in perfect condition, and that we had all the information we needed to use the equipment. He was amazing! So grateful for all his help! Such a great experience!

kATRINA S 
Évaluation :
5

Nothing I can add. The gentleman who checked me in was very helpful.

Craig C 
Évaluation :
5

Gentlemen working was excellent. People needs to give him a break.

Gabriel O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

samie s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rayanna C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kamryne P 
Évaluation :
5

Great service

theodore s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley R 
Évaluation :
5

Istvan was an amazing help to my wife and I getting an U-Haul. I could not recommend him highly enough. He was very kind and accommodating.

Chase W 
Évaluation :
5

The only uhaul place i'll go in town! nicest man ever and the process was so easy!

Ashleigh C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deisy j 
Évaluation :
5

Nicest man ever!! I will only go to this u-haul location from now on!

Ashleigh C 
Évaluation :
5

Steven was terrific. He was so helpful throughout the entire process. I would definitely recommend him to anyone looking to rent a U-Haul. I will be renting another in a couple months and will be returning to Star Garage to do so. His dogs are also great, and so sweet. Thank you Steven!!

Kristopher H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chase S 
Évaluation :
5

Nothing. Steven was super sweet and I would go drop by and see him and his dogs. He is truly a gem.

Dana H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Beverly C 
Évaluation :
5

It was great service

aeshia m 
Évaluation :
4

Great customer service. Thank you..

Israel M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dana R 
Évaluation :
5

To be able to get equipment from the dealer we requested. With that said this was the kindest most professional Owner we ever met

Diana P 
Évaluation :
5

The gentleman that runs this location was kind and friendly. Very welcoming and made me feel at home. 5 STARS all across the board in my opinion.

Kyle A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margaret M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle A 
Évaluation :
5

We were made very welcome and appreciate this U-Haul provider. If we have a need for your services again in the future, we will gladly use this location again

Benito L 
Évaluation :
5

Owner is a wonderful, friendly man. Equipment was spotless.

Thomas M 
Évaluation :
5

Good service

Danny B 
Évaluation :
5

The dealer was very polite and very easy to work with. I enjoyed working with Starr garage. A friend for life. Scott Mullins

Scott M 
Évaluation :
5

The gentleman who owns the place was so nice and very personal. I enjoyed the conversation and personal attention. I highly recommend this place if you want service with a smile. Such a genuine man and dedicated to his business for over 36 years.

terry m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwin P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE S 
Évaluation :
5

Steve, the owner was very helpful, explained the operation of the big truck to me and made sure I knew how to operate it and was comfortable with it. Fascinating man who immigrated to the USA from Hungary and speaks 5 languages fluently. Great person and businessman.

Clifford S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY B 
Évaluation :
4

The owner is a very nice man and was very helpful.

Michelle A 
Évaluation :
5

Owner was very friendly. Very nice and helpfully. I wasn't sure which hitch to buy so I called the facility and talked to the owner and he told me what I needed to buy. Great help!! His dogs were also very friendly. Will return here.

Tony G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauryn B 
Non les évaluations ont été soumises pour cet établissement.

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