Évaluations des clients Star Transmission & General Repair Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Star Transmission & General Repair Inc

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Md Ashfaqur C.
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The truck location keeper was awsome! His behave was fantastic! And the truck was also very good...thank u so much uhaul for giving me good service Appreciate🙏🏻

Iheoma I.
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Good customer service

William L.
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Pickup/Dropoff locations were fine. It's the rest of the U-haul experience (like scheduling) that sucks.

Norman M.
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Le client n'a pas laissé de commentaire.

Rosayela C.
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Stop your way roerá to smoke cigarettes in front of customers.

Jeremy F.
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Le client n'a pas laissé de commentaire.

sasha A.
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The pick up location was OK. The cleanliness of the truck was awful! The truck was dirty Inside was told it's dirty from the previous lender. And nothing could be done because that uhaul locations wasn't a big location; the Compartment inside the truck had garbage in it (DIRTY MASK) I guess from previous renters. In addition the fact that we are going thru a pandemic there's no reason why these vans aren't being sanitized for the next customer who has to take it. Was very disappointed for what I paid for!

JOSHUA B.
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Good people at this location.

Wendy W.
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The location parking is horrible. I was not able to return the truck to the picked up parking location. It is not an ideal U-Haul location. I was waiting on the corner trying to find parking. The area is very congested and no where to park after you move the truck.

LIZANDRA P.
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Le client n'a pas laissé de commentaire.

David S.
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Don't cancel their reservation!!!

Lisa P.
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Truck had over 94,000 miles is unacceptable to drive a truck from New York to Las Vegas with that many miles it had dents all over it it had a cracked windshield the reverse light didn't work which is unsafe and I could've potentially gotten a ticket The truck wasn't clean as a matter of fact there was a cigarette ashes in the Ashtray. Not only was the reverse light out it also was minus the beeping sound a warning to back up again unsafe we had no choice but to take the truck because we were leaving the next day.

Dario P.
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Le client n'a pas laissé de commentaire.

mayra M.
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Le client n'a pas laissé de commentaire.

Ambrosio L.
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Le client n'a pas laissé de commentaire.

Edmond R.
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The location was not open during its own business hours. The 24/7 share app was a disaster and my pick up location was changed the night before I was supposed to pick up to a location that is over an HOUR away. After driving an hour to the new location. I waited 2 HOURS because I could not check the truck out electronically and there was no one at the pick up location. Wasted hundreds of dollars in unnecessary tolls, gas and TIME WASTED due to UHAUL mismanagement. Very disappointed! I have utilized UHAUL before and have never made a complaint or asked for anything, but this time I deserve some compensation for this horrible service.

Mark B.
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Le client n'a pas laissé de commentaire.

Andrew H.
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For over 25 years using U haul trucks rental. This Location was the fastest ever in and out in 3 minutes.

John C.
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They called me two hours before they closed and told me I had to come pick up the truck early or I wouldn't be able to pick it up the next day (our scheduled pick up day) because they were not going to be open.

Lisa Z.
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Le client n'a pas laissé de commentaire.

Jacqueline S.
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I was charged twice. Now I have to go there in the morning to see why.

Celine B.
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Kevin was great Excellent service

Zoran B.
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Just keep the same service quality. Thanks

Hasan C.
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I reserved the truck form 4 to 10 pm. But upon arriving the trucks provider informed us his shop is closing by 7 pm. This did not give us enough time to full fill the move. U haul should not provide miss information in their website.

jonas C.
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Le client n'a pas laissé de commentaire.

Pedro M.
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Le client n'a pas laissé de commentaire.

Max H.
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Le client n'a pas laissé de commentaire.

Karla M.
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This location was not the one I had booked for my 26' truck pick up. About an hour before pick up I was notified by email that this would be the pickup location and it would be a 20' truck. I was not charged the $160, which was the price posted when I booked the 26' (October 19, 2019). Instead I was charged $192 plus tax. I called to make a complaint and was put on hold, the person never came back to the phone. This is certainly not how business is done. Would appreciate if someone would call me. Thank you.

Dennis K.
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Very little improvement. Need parking area for customers to park while waiting . Double parking is a problem ticket agents walk bye possible ticketing . Other then that it was a great experience

Efraim V.
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Great Experience

kelvyn F.
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Le client n'a pas laissé de commentaire.

Georgia H.
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Le client n'a pas laissé de commentaire.

Abdo N.
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Le client n'a pas laissé de commentaire.

Marx P.
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This location was dirty and messy. My truck wasn't ready even after doing the checkout on the website. The truck was dirty, in the cabin and in the back. Gas was a quarter tank, but it was enough for my trip, the issue was that a mile in, the low fuel sign showed and it had me a bit worried. I would never rent there again. I have rented for years from U-Haul and had never had a bad experience.

Raymond B.
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Le client n'a pas laissé de commentaire.

Doris B.
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Le client n'a pas laissé de commentaire.

Kristy A.
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Terrible

Jonathan O.
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Kevin was very helpful. I actually had a reservation at RD Parking down the road and it was canceled without my knowledge. When I informed them that I had a reservation they shrugged and told me they had nothing to give me. I was almost out of luck on moving day because they had no other truck to provide me. One of the worst customer service experiences ever ! Do not rent from RD parking ! On the other hand Kevin at Star Transmission was extremely helpful and provided me what I needed and saved the day!

Diana S.
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Le client n'a pas laissé de commentaire.

Carlos M.
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Le client n'a pas laissé de commentaire.

Obunwa N.
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I forgot a small suitcase at the back of the van. But when I remembered it the location was closed for the day. I'm hoping that I can get the suitcase back when I go back today to inquire.

Brian A.
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Le client n'a pas laissé de commentaire.

Lucille D.
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Everything went well. Uhaul rep or attendant was professional and pleasant. Unfortunately the location is what it is. I would use this site again .

jose C.
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Le client n'a pas laissé de commentaire.

Akintunde F.
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Le client n'a pas laissé de commentaire.

Waddy D.
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Le client n'a pas laissé de commentaire.

Eddy L.
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Anthony the represent is great!

Mahmud F.
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Le client n'a pas laissé de commentaire.

Micheal F.
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Le client n'a pas laissé de commentaire.

Milagros andino B.
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Le client n'a pas laissé de commentaire.

Alfred T.
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Le client n'a pas laissé de commentaire.

Juan M.
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Le client n'a pas laissé de commentaire.

Yenitza V.
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Le client n'a pas laissé de commentaire.

Sammuel F.
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I would not recommend UHaul for the ridiculous overcharges and the lack of parking on sites to prevent confusion and traffic violations. I thought i had parked legally but now I'm being charged for a supposed ticket. I'd rather rent a car. This was a ridiculous decision to try U-Haul

Kiara M.
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Le client n'a pas laissé de commentaire.

Sheila D. J.
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Le client n'a pas laissé de commentaire.

JOSEFINA F.
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I believe that when you make your reservation over the phone, that the person tell you all that will be charged on your bill. Second, I called the number to extend my time in returning the van and asked the gentleman on the line what would the charge be for bringing the van late, he told me it would be $15.00. The gentleman was kind enough to have the fee waived. But when i received the invoice, not only was the fee NOT waived, i was charged for a full day of $39.99 PLUS COLLISION, WHICH I DID NOT REQUEST OR WANT!!! The person who took my reservation did not offer me nor ask me if i wanted collision. I WAS JUST AUTOMATICALLY BILLED ME! THEN WHEN I CALLED TO PUT IN A CLAIM ONLY $15.00 WAS REFUNDED!!! THIS IS UNACCEPTABLE BUSINESS PRACTICE!!! I should have been charged a total of $30.00 for a less than 4 mile trip!!! At this point i'm outraged about the service!!!!!!

David G.
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I have not received a receipt.

alban D.
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Everything was perfect.

EDWARD P.
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Le client n'a pas laissé de commentaire.

Lydia D.
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Le client n'a pas laissé de commentaire.

Teona T.
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Le client n'a pas laissé de commentaire.

Michael A.
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Scheduled for 8am online pick up but got moved to 930 due to location not being able to accommodate. Took over an hour to get in checked in and out of location

Ra-Set T.
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offer more discounts and incentives

Aaron M.
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Things went great. Truck was in good working order, got a table and 8 chairs in easily for a small furniture move.

Yasemin M.
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Le client n'a pas laissé de commentaire.

Devon P.
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Do not approve reservations for equipment if it is not available at the location. I didn't appreciate having to go to 2 different Uhaul locations to get my day started with moving.

Richard G.
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Great customer service. Was very pleased.

Noel P.
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Professional customer service, great location, ease of getting vehicle. Recommend to everyone.

Omar A.
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No one on site to check fuel, odometer reading or vehicle damage. Was asked to take a photos myself.

Thomas H.
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Le client n'a pas laissé de commentaire.

David J.
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I was surprised, that Star Transmission & General Repair Inc didn't have any reviews. With my recent move to NJ the crew and, especially, Kevin were extremely helpful from taking care of orders online, correcting some glitches, causing the duplicate order and providing all the necessary instruction how to self-check in and check out the van after it was driven back. The whole process was made as simple and hassle free as it could've been according to the U-Haul online manual. I would highly recommend their service to everyone and huge thanks to Kevin for being not only helpful but available throughout the entire process.

Carmen P.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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