Customer Reviews for Star Transmission & General Repairs
(U-Haul Neighborhood Dealer)

173 évaluations

1780 E Tremont Ave   Bronx, NY 10460

(718) 824-0300

Heures d’ouverture

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(718) 824-0300

1780 E Tremont Ave
Bronx, NY 10460

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Very professional

marame gueye 
Évaluation :
5

Awesome service, looking forward to future rentals from this location.

ARIEL GONZALEZ 
Évaluation :
5

Very happy with everything. The service was great. The truck was great. The people were great. If I ever need anything again, I will come here.

Aref Saeed Maflahi 
Évaluation :
1

Originally I had a reservation at the 130th street and Broadway location that I placed on 12/18/23. My reservation was changed with less than an hour notice of when I was supposed to pick up the truck. The people I spoke to over the phone were unhelpful and did not rectify this mistake on their end and inconvenience me to travel over an hour out of my way to pick up the truck.

Davida Rios 
Évaluation :
5

Had a wonderful experience from beginning to end. Quality service, great customer service and clean equipment. I will definitely rent from here again.

Maritza Colon 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elizabrth Gutierrez 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jonathon Minaya 
Évaluation :
5

Excellent location! Fast and friendly service. I was very happy with everything. Merci

Mario Alfredo Rapala Lopez 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Xuedong Chen 
Évaluation :
5

The customer service was impeccable it was to me of the highest standard.

Andre Spence 
Évaluation :
5

Absolutely the best Uhaul dealer around! I've been to other places around there and nothing compares. I've rented before and keep coming back anytime I need a van or truck. These guys are professional and courteous. Kevin and his dad are the best!

Mario Alfredo Rapala Lopez 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Samuel Valente 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Analis Okros 
Évaluation :
1

Make sure your vehicles are inspected, there was a dead rat in my glove compartment

Jahmeelo Gray 
Évaluation :
2

The owner Operator is tacky and very unprofessional. It took me days to be able to get hold of him. After that the helpers there Where rude

Patrick Akarume Onaphie 
Évaluation :
4

Great guys

Flavio Smith Delrosario 
Évaluation :
5

This is by far the best location I have ever dealt with. They are courteous, kind and knowledgeable. The equipment is always clean and maintained. I have and will always recommend them. Ask for Kevin, he's the man!

Mario Alfredo Rapala Lopez 
Évaluation :
2

I had to wait around to find the person who works there. The truck was not ready when I got there, some of the equipment I requested wasn't at the location. I wasn't given enough information. I had to be rushing to get back because the guy said they closing early, despite the fact I got truck late. I didn't know I could keep the blanket so I went to take them back 2 days later. Such a waste of my time and the time of my friend who took me.

Marjorie Newman 
Évaluation :
4

Service was great

Wilbert Verwayne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erasmo Garcia 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda Joseph 
Évaluation :
5

Great service !!

Oscar Tineo Tejeda 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tomas Gil 
Évaluation :
4

The service was excellent

Wilbert Verwayne 
Évaluation :
1

There should have people to help with reservations and return, it is such a headache to return and find someone to help you. My husband didn't understand it well and spend over two hours trying to figure this out and they charged me for an extra day because he was late. This is crazy

JUANANIBAL TEJADA FERREIRAS 
Évaluation :
5

Unbelievable!! Pick up was fast and easy with no hassle. I would definitely use them again. Very satisfied with the whole experience

Ernesto Amarante 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilbert Morales 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Madeline Tirado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Calmes 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Christopher Davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC C ANOKWURU 
Évaluation :
5

Awesome location. Staff was well informed. Equipment was nice and clean. Friendly people that went out of their way to help. I will always recommend this location to others. And next time I need to rent, I will be back!

Angel Nicolas Baquedano Aguilar 
Évaluation :
3

The truck smelled like cat pee

Valerie Gutierrez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Katrina King 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur Osorio 
Évaluation :
1

they did not have the uhaul ready when we got there. we waited over an hour. do not go to this place unless you want to waste your time.

Chelsea Torres 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NIRMALA CARABALLO 
Évaluation :
3

It's a garage. It's dirty and crowded, just like every other garage. I dropped off the truck, the person who helped me was professional and courteous. I'm just happy this location was open. Otherwise, I would have spent another hour on the phone with U-Haul trying to return it.

Courtney McMillian 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Marilyn Rivera 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN LOPEZ 
Évaluation :
4

More locations available.

Marvin Burgos Calles 
Évaluation :
5

Excellent service! Could not ask for more. Will definitely recommend to anyone looking to rent a truck. Ask for Kevin, he's the best!

Mario Alfredo Rapala Lopez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dombarry Alenkhe 
Évaluation :
2

Better coordination between the agents over the phone and the locations. I called CS and asked for a time extension and was told I had to return the truck to my original location which according to her records was closing. She then told me I must keep truck until next day for an extra $50 charge. I returned to location a few hours later and found they were still open and was able to return the truck.

Jamie Rivera 
Évaluation :
5

I can't think of anything that you can improve, it's all good.

Jose Diaz 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tamzidul Islam 
Évaluation :
5

Rotors and brakes

Marsha Martin 
Évaluation :
5

Great service, Kevin was great!

Ivonne Luna 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Acevedo 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julio Mayta 
Évaluation :
5

Professional and polite. Can't complain. Do recommend!

Elliot Baker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARAND KEDARNATH 
Évaluation :
5

Kevin was courteous & professional. Will rent from this location again if ever in the need.

Gerardo Solano 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REMO CENTINEO 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ana McCoy 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Luz Daniela DeLeon De Ortiz 
Évaluation :
5

I rented 2 dollys only to find out that the location had already rented them out for the day

Salimah Allotey 
Évaluation :
5

This location and service was great the guy at pick up and drop off was great

Tiffany Williams 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEANNIE GUZMAN PUJALS 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Juan Ramos 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan Scott 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Natalie Martin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose deJesus 
Évaluation :
5

The treatment is very good, I am happy that I dealt with them

Raad Ameen Elayah 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald DeLoatch 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan Gomez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Ford III 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Stephanie Torres 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malvin Rodriguez 
Évaluation :
5

Very kind , quick and no hassle service , definitely my retal place of choice A class service at this location, and I’ve been to many that should not even be uhaul service centers at all.

Ferdinand Percy 
Évaluation :
5

My contact, Kevin, was extremely helpful and did all he could to help me out. I would definitely rent from this place again and would recommend to anyone reading this. Merci.

MELISSAC RIVERA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer Martinez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RUBENANTONIO BONANO 
Évaluation :
3

The guy at the rental spot wasn't so friendly. The van I had was dirty inside and out. Extremely dusty and it messed with my sinus the entire time driving it. It was okay considering I only needed it for 3 hours. Giving this is 5/10

KELSIEMARIE RAMIREZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAH-MIQUESAM ALLEN 
Évaluation :
5

excellent everything

Susmita Sinthy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SMNAZMUL HOQUE TALUKHDAR 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julio Peralta Lopez 
Évaluation :
5

Great place to rent f from

RICHARD NATAL 
Évaluation :
5

I have never rented a Uhaul before. I am so grateful I came to this location. The guy in charge knew what he was doing, the staff was friendly and polite. The equipment was clean and perfect for my move. I would recommend everyone come here for all their Uhaul needs. Ask for Kevin, he's the best!

Persaud Edward 
Évaluation :
5

Nothing, the young man has it very much in control...

BOSSGREGSON WILLIAMS 
Évaluation :
1

They were prompt on time for pick up but the vehicle itself was not cleaned out the back was very dirty and the inside where you drive could’ve been cleaned as well

RICHARDJ FISS 
Évaluation :
5

Nothing all good

EDGARM ORTIZ 
Évaluation :
5

There are no complaints about this location. They are very respectful and customer service was great

Salimah Lesley 
Évaluation :
5

Excellent customer service. Everyone was polite and helpful. Quick easy process. I have rented from Uhaul many times, this location is one of the best! Ask for Kevin, he's the man! Merci encore!

Everald Bennett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher Sams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony Corea 
Évaluation :
5

Nothing excellent customer service keep up with the good job

ENRIQUE REYES 
Évaluation :
5

I must say that for the first time renting a U-Haul truck, I was very impressed to see that the Truck was very clean, that's always A plus. In my book, therefore I would definitely recommend U-Haul, to someone else and or use again myself.

Rita Lekhraj 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Wynn 
Évaluation :
5

Excellent customer service. Prompt and knowledgeable staff. Had a great experience. Thanks Kevin!

Everald Bennett 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Douglas Colon 
Évaluation :
1

We didn't get our truck until a hour and some change part our reservation time.

JONATHANKEITH LAGUER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberto Palacios 
Évaluation :
1

My experience at this location was a nightmare. I arrived to the location at 11 am (when I had the reservation) to pick up a 15' truck and the person in charge (Kevin) was not at location. After waiting 20 min and since Kevin had not arrived, I talked to another person who was there and had the keys for truck since I saw him moving the truck to another parking spot. I showed him the U-haul approval to get keys and my driver's license. He said that he couldn't give me the keys because he didn't know who I was, I showed him my license again and he still refused to give me the keys, I told him to talk to the U-haul representative who was on the phone talking to me and he refused to talk to her too. Five min later he decided to talk to U-haul representative and gave me the keys afterwards. I asked him also for the padding material and dolly that I had reserved and paid for. He gave me the padding material but no dolly, simply because they didn't have that in that location. I called U-haul again and they located another dolly for me. I had to drive 8 miles back and forth to pick up the dolly. At the end I was delayed more than an hour to start my moving. This location should not be part of U-haul, I have used U-haul services and have not had any issues.

Fabio Echeverry Bautista 
Évaluation :
5

Better pay for the workers

Ramon De los santos 
Évaluation :
5

The person that help me was very nice and professional ... because of him I’ll diffinatelly gome again .. thank you

Victor Manuel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Stevens 
Évaluation :
3

Bad customer service over the phone. Some reason they do not like to help over the phone and when I was speaking to him he was kind of angry at me and I don't live on that location but he asked me to go back and show him what was the reason for calling. I'm kind of disappointed on that.Other than that everything was fine thank you for help.

Fayzal Ahmed 
Évaluation :
3

No comment

BRIAN MURRELL 
Non les évaluations ont été soumises pour cet établissement.

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