Évaluations des clients Station Service Johnny Enr
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Station Service Johnny Enr
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emilie P. le
To expensive
HENRI E. le
Excellente expérience.
Steve L. le
The cashier was not helpful. And he force us to take 10$ gaz when 5$ was enough for the miles we did. And as we thought we fill up the truck even more then what we got at.
Jonathan G. le
Le monsieur qui m’a servit était lent et j’ai obtenu le camion à 11h20 alors que ma réservation était pour 11h, et je devais le ramener à 13h tout de même, donc je perdais 20 mins de location et pourtant je suis arrivé en avance ( 10h45) pour être sur d’avoir le camion à 11h00. Lors de la lecture du contrat via mon cellulaire, la partie ou je dois validé la bonne condition du véhicule, le préposé à appuyer lui même sur le bouton pour validé la bonne condition alors que c’est moi, le client, qui doit s’en assurer, je n’ai vraiment pas apprécié.
andre M. le
Service too long!
Denis R. le
The employee was very kind and patient with us.
laurence S. le
I'm pissed because the pickup i rent was not full of gasoline has they told me. After i've comed back of a 17km ride, they charged me about 12$ of gasoline, which is completely ridiculous.
Raymond G. le
I made reservation on web site. I specifically DECLINED insurance. I was charged insurance even though I didn't want it, declined it, didn't ask for it, never agreed to it.
MICHEL B. le
Super et pas de problème Personne gentil
Alex R. le
I was charged a fee for a service I specifically refused during check in and was told it was “out of their hands” during check out.
helene D. le
In french would be very apprécierez.
Sophie N. le
Great service by the young guy.
richard N. le
Votre sondage devrait être en français car nous sommes au Quebec
denis R. le
J'ai réserver cette remorque pour un transports de cote a cote de 60'' de large sauf que la porte (rampe) n'as pas 60'' donc très décevant de ne pas pouvoir entré le véhicule en question...à l'intérieur de la remorque..
RICHARD M. le
Because this place sale a fuel .20 cents up to the any other dealer. And for tis reason i dont return at this place and for UHaul company. And the second reason where the french version of the sondage
Philippe A. le
The people that served me made all the difference -- at this location. The only problem is the online reservation system. There is something lacking, the synchronization between what I reserved online and what will be available at the location it seems. For now the second time I use U-Haul it was a mess when I arrived in the sense that I was lucky to have a truck available (yesterday) or to have my truck ready when I arrived without having to deal with a clerk (last time). The clerk was so nice to me and arranged something to make it work, very fast. But I'm telling you, like last time, the online reservation seemed to have problems (the clerk had told me back then). It's the second time that happens and very sadly I think It would be better to order by phone... I prefer ordering online so much more as it makes things so much simpler and faster. Please fix your system... ! Also there seemed to have a need for more clerks at all locations I went. Last point, last time I was served, at the other location, the girl did not inform me correctly and because of that I was almost charged an extra 100$ if I remember the amount correctly. This is unacceptable... Maybe train the clerks to serve clients and also understand and work with the online system too maybe that is the problem ? But please have more clerks / workers because the waiting time is horrible ! But all the people that served me were so nice and I really think tried their best !! Thank you.