Évaluations des clients Stax Up Brawley

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stax Up Brawley

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Christopher J. le

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Ivan is one of the best managers I have ever met. He cares about his product and people renting them. Thank you

William R. le

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Arrived and the rep greeted me at the door asked me a couple of questions and I was on my way. All together took me 2 min. Very pleased with how quick it was from the moment I got there to the moment I left.

Raul G. le

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Le client n'a pas laissé de commentaire.

christopher M. le

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The entire process and the professionalism of the staff at this dealer made my family's moving process so much easier. Thank You.

GEORGE B. le

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My return was very difficult. I went in person and your system would not allow the employee to return my truck. My phone battery was dead and I had to borrow a phone to go to my account. Very unpleasant return experience.

Monica P. le

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Le client n'a pas laissé de commentaire.

Amy O. le

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Le client n'a pas laissé de commentaire.

Darlene P. le

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fast and easy thanks!

lisa L. le

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Le client n'a pas laissé de commentaire.

Anthony S. le

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One of the male salesperson was rude and on the phone and when I returned vehicle. Office needs to open earlier. Truck was dirty-windows.

Mario V. le

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The attendant at the Brawley location was very unprofessional, very poor customer service. When I arrived the office was closed, I knocked on the door and window, waited for 30 minutes before he finally looked out the window. I told him that I had a pick up time and that I was told someone would be there to assist me. He told me that he didn't work for U-Haul and that he kept his own schedule. Same experience on the return of the trailer, I was at the location 30 minutes before the scheduled drop off time. It should also be noted that he was very adamant as for the return time of the trailer, he stated that if I was five (5) minutes late I would have to pay for another day. During my wait I made several calls with no answer, I then called the 1800 customer service number, I was given instructions to leave the trailer in the parking lot of the business, as I was unhooking the trailer the attendant came out of his office and opened the door to let me in. Again I told him that I had a set time to return the equipment, he just again said that he didn't work for U-Haul and didn't have to respect their hours. I've been using U-Haul for years and never had such a bad experience, I will never use the Brawley location again or recommend it.

Pablo C. le

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Le client n'a pas laissé de commentaire.

Margaret Z. le

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No need for improvement! The person that helped me was very knowledgeable and explained the whole thing very clear ! Thank you so much!!

Isaac O. le

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Le client n'a pas laissé de commentaire.

Alicia G. le

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clean the trucks at least once in a while the one I rented is was very duty and the windshield duty too can barely see...but the girl at the rental office Dianna was very nice and very helpful she stop her lunch break to help me and I thank her for that very much keep up the good work

ruben P. le

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Everything was good until my card got charged an extra full day because I was late 15 mins from returning.

Paul G. le

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Le client n'a pas laissé de commentaire.

Ruby C. le

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I payed a deposit for my rental with my debit card and when I dropped it off the guy did not give me my deposit back so I had to call corporate and now there sending me a check. The guy there wasn't very helpful and seemed to me he didn't know what he was doing.

Sha L. le

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Poor service over charged

Teri B. le

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The facility itself & staff was very nice, that being said, the back of the truck was dirty & they took a dozen of the pads from another truck (not cleaned, folded or bagged) & gave them to me as they did not have another. Those were dirty & some looked as though they were used to haul an engine block or something equally as greasy. At least 5 of the twelve were unusable.

alicia G. le

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Le client n'a pas laissé de commentaire.

samanta R. le

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Le client n'a pas laissé de commentaire.

bob R. le

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Nothing it's very good now.

David M. le

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Le client n'a pas laissé de commentaire.

Rachel A. le

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Le client n'a pas laissé de commentaire.

Raul S. le

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Le client n'a pas laissé de commentaire.

Nasiely O. le

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Great costumer service ,i would definitely go back again to the same location in the future !!

ken A. le

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Le client n'a pas laissé de commentaire.

GEORGE B. le

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Quick assistance with helping me park the unit and I was on my way in less than 10 minutes

Josa A F. le

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Le client n'a pas laissé de commentaire.

david Z. le

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Le client n'a pas laissé de commentaire.