Évaluations des clients Stax Up Storage El Cajon

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stax Up Storage El Cajon

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Shawn P. le

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Closed at lunch, closed on Sundays. Difficult to get and drop off

Linda R. le

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The mobile check in system did not work. My reservation said I was at the wrong location. When I tried to use the mobile truck delivery system, it failed. I went in to this location, and they did not have my reservation. I showed it to them on the phone, but they had no truck for me. The man at this location was helpful and scrambled to find me a truck on a Saturday near his location. I drive to the new location, and can't get in to the office because it's a locked storage facility. Just an overall nightmare as I was under a time crunch to get things done and moved. Please do not promise mobile check in, send me a video on how to do it, then tell me I'm at the wrong location. Just frustrating.

David T. le

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Le client n'a pas laissé de commentaire.

Wally T. le

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Le client n'a pas laissé de commentaire.

Virginia H. le

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Le client n'a pas laissé de commentaire.

David W. le

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Le client n'a pas laissé de commentaire.

JAMES S. le

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Everything was excellent. I do feel that the price was quite high for a 90 mile rental.

Arthur R. le

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We wanted a closer location at 1186 Main, El Cajon, CA 92021. Also it took a long time returning.

Scott C. le

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Would highly recommend to everyone. Exceptional customer service!

Rita S. le

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Le client n'a pas laissé de commentaire.

John N. le

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Staff was polite and patient with me. Very helpful breaking things down and helping me with my needs.

Eddie H. le

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good service

Carlos B. le

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Le client n'a pas laissé de commentaire.

JEFF A. le

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Great experience all around!! Thank you!

jessica D. le

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Le client n'a pas laissé de commentaire.

Greg T. le

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Le client n'a pas laissé de commentaire.

james A. le

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The gentleman working was super helpful and quick and personable.

Erik L. le

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Truck was supposed to have dolly inside that we paid for the day before, but it was missing. Had to call location once they were open to request refund for dolly. Truck was parked across the street where there were no lights which made it hard to see when reviewing for damage. Also were almost blocked in by the car in front and behind that parked too close.

Maria F. le

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My experience at this locations was absolutely excellent. I give Paul 5 stars. However, my experience with the Scheduling/Customer Service Dept was very frustrating and very disappointing. Specially with a lady by the name of Fontello. I originally made my reservacion on Dec 22 for the Bradley location. I received my confirmation via email. However I called a couple of days ahead just to double check and that’s when the nightmare started. Fontello wanted me to go pick up the truck in Lakeside. I drove to that location just to see how far it was. I spoke to the liquor store manager but he couldn’t guarantee the truck would be back in time. I called Fontello back and asked her to find me another location and she said only CLAIRMONT and that’s way too far. She was really rude so I asked for a manager and she said she was the Scheduling/Customer Service Manager. If that was the case then it is pretty sad that a Manager acts with such rudeness and doesn’t listen or care about a 30 years customer of u-Haul. She gave me a lot of uncertainty and anxiety not knowing if I would end up getting the truck. I had paid half of the cost for the movers; had to be at my destination on time due to my son being rushed to the hospital the same day I drove the truck to my destination; having to be in Las Vegas on the 1st of the month at 7:00 am for my mom’s surgery and knowing I had to empty my apartment for the new renters to move in you can see why I was so stressed out. She stressed me so much I almost had a heart attack. If it wasn’t for Paul the Manager at Bradley, I most likely would have ended up without a truck and paying a lot more money and not meeting all my goals. So needless to say, I will NEVER call Scheduling/ Customer Service Unser any circumstances. It seems they truly don’t care about customers. They should change the name of the department to: The “We don’t care Department” That would fit it much better. Thank you

Sean R. le

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No one was there. I called the number and they told me where to park. My rental reservation said to return it by the next day.... there was no notice to come before a certain time.

Paul C. le

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Nothing. This site and truck were excellent.

MIKEAH S. le

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Le client n'a pas laissé de commentaire.

Michelle T. le

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Can’t drop truck after hours because there is not parking lot.

ZACHARY T. le

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Le client n'a pas laissé de commentaire.