Rosa and staff are great , trucks are clean and have a great selection available , great serviceEMMANUEL Z.
Customer Reviews for StaxUp Storage Chula Vista
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Chula Vista, CA 91911
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : 8h am à 3h30 pm
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
If you guys don't have something in stock call the person who ordered it don't wait till we get there and we are asking for it and y'all just say oh we don't have those YALL ARE A MOVING COMPANY WE ARE MOVING !!!!!!!!!!NYE-SHA L.
Make sure that when the customer orders two dozen furniture pads, they only end up with 18 Pads.Jack W.
Regalen palomitasDANIEL R.
Le client n'a pas laissé de commentaire.Oscar L.
Only issue was that the wind shield had a large crack upon initial rental. Was helped by an employee at the drop off site and wasn't charged for extra time/mileage due to the danger it presented while in use. Great experience over all though.MICAH M.
Le client n'a pas laissé de commentaire.SUSAN R.
Le client n'a pas laissé de commentaire.MOSES L.
Le client n'a pas laissé de commentaire.CYNTHIA A.
Le client n'a pas laissé de commentaire.DAVID G.
Le client n'a pas laissé de commentaire.NOE A.
Le client n'a pas laissé de commentaire.ABEL C.
Le client n'a pas laissé de commentaire.LILIANA L.
Le client n'a pas laissé de commentaire.ROBERT J.
Le client n'a pas laissé de commentaire.JASON N.
Le client n'a pas laissé de commentaire.CARLOS V.
Le client n'a pas laissé de commentaire.Joseph P.
Nothing! Everything was awesome and all Staff were amazing.JESSICA S.
Le client n'a pas laissé de commentaire.Aldo B.
Help with seeing in back of the usual was helpful immensley.ANGELINA M.
Le client n'a pas laissé de commentaire.Eric L.
Le client n'a pas laissé de commentaire.LILIANA L.
Le client n'a pas laissé de commentaire.STEVEN R.
I already filed a complaint. There was no lock box for after hours pick up, also no instructions stating the keys would be inside the back locked in the truck. It stated lock box in front of the business. The truck tire maintenance light was on when I picked up the truck. Also the employee who I called the next day to return early was rude. I was letting her know what happened and she just sushed me off the phone.RACHEL A.
I had to wait almost 20 minutes for someone to acknowledge my presence when picking up the truck. The truck I received was filthy and damaged. I had to return it, resulting in lost time while they cleaned it.KARLA G.
Ensure that renter and employee verify vehicle. The truck had a low tire and windshield was very dirty.Alejandra P.
Ac didnt work, they lost my reservation, and i had to argue to get a truck. I was also never called to confirm, I had to keep calling in. Very poor organization, I was left pretty sad. The lady at the counter also quoted me 32 $for insurance then the paper said 42 $and she couldnt figure out why. Wow.Alejandro F.
Le client n'a pas laissé de commentaire.GARY G.
Le client n'a pas laissé de commentaire.Ernesto M.
Only issue was the ac didn't work. We did let the rep know and she offered to find us another truck but we were on a time crunch and couldn't wait. Other than that it was fine.CURTIS R.
Le client n'a pas laissé de commentaire.Edgar R.
Service was good but the truck inside was really dirty and the ac was non existent.HeAther R.
Le client n'a pas laissé de commentaire.Craig S.
Had an easy experience,returned truck with no issues. And receipt was sent next day.karina E.
I feel okey with you attention and help with all my questionsMaria Q.
Le client n'a pas laissé de commentaire.Ernesto S.
Le client n'a pas laissé de commentaire.juan B.
Great customer service and very happy a cordialNestor C.
I reserved a dolly online which they did not give me at pick up. I also was charged mileage when they said i wouldnt. The last time i rented a uhaul this fee wasnt on my receipt. When i asked them to contact another uhaul for an available dolly the employee said â€œi mean, i guessâ€. Will not be coming back to this location.Brittany B.
Le client n'a pas laissé de commentaire.JONATHAN L.
Le client n'a pas laissé de commentaire.Julio V.
Le client n'a pas laissé de commentaire.Corina M.
There were no trucks available in the designated area. I had to flag down an employee who happened to be walking by for assistance and drove into the location for a truck in the backElizabeth S.
Le client n'a pas laissé de commentaire.norma M.
Le client n'a pas laissé de commentaire.Brad S.
The location is hard to enter and exit with a truck. The lock on the truck was stuck, it took 20 minutes to open it. The individual who prepped the vehicle for me forgot to add the blankets I requested in my reservation. I had to drive to my house and use personal blankets. Overall bad experience with this location.Jessica B.
Le client n'a pas laissé de commentaire.Amanda V.
The app did not let me dispute some of the exterior damage that the truck had. It wouldn't upload any pictures, fortunately the office was open otherwise it would have been a huge problem.Orlando L.
Great customer service, price, and the truck performed as expected.Edward O.
The truck is dirty. Mud all over the fender and the tires. You guys should full tank all your rental cars. So it's easy to get gas. Rent it with a full tank return it with a full tank. Parking there is really hard. I have to drive around to find a spot for the uhaulMark A.
Parking issue when customer return vehicle after. What should the customer do when there is no parking available.SCOTT A.
Poner mÃ¡s atenciÃ³n al clienteJose J.
Poor communication we'll never use U-Haul again!Anoop N.
I being a customer picked up a filthy truck. The inside and the back. Inside front had a lot of dirt. Had not been cleaned in awhile and with Corona virus you should be ashamed of yourselves. I could of left it the same way but I did not. Also the back was full of crap and dirt and all I needed was to move a little bit of clothes and then I had to clean it even though I didn't dirty it. You should be so ashamed of yourselves.Raquel D.
Le client n'a pas laissé de commentaire.Alicia H.
Le client n'a pas laissé de commentaire.hugo V.
I had great customer service, everyone is super friendly!!! I will return to this location.Emilia A.
Lewis at the front desk was very helpful & friendly. U-Haul has a great employee with Lewis representing them.Scott S.
Everything went well for this rental. Another good Uhaul experience.Mark H.
I got charged for a dolly and never got one.Eric A.
Very friendly. They actually listen to what the customer has to say. Merci.rene V.
Nothing,servive was amazing and I loved the customer service!antonio M.
Le client n'a pas laissé de commentaire.ANDREW P.
Just wanna thank all the staff for all their help. Very professional.Jose R.
I had a good experience to rent a Uhaul. Costumer service was excellent.Maria L.
Le client n'a pas laissé de commentaire.Susan R.
NOT A CONVIENT LOCATION. HARD TO FIND.michael C.
It was my first time renting a Uhaul by myself and Gary made the process easy and painless. The customer service was impeccable and would definitely rent here again. Thank you again!Christine A.
Awesome customer service. Thank you!Angel B.
Le client n'a pas laissé de commentaire.Erica C.
I will call tomorrow I just notice that you charge me twice first amount 0f 211,01 and another charge of 302,96 dlls my total is 302,96 what can I do to have my refund. MerciAna Karina L.
Le client n'a pas laissé de commentaire.Jose A.
The young man who helped us was very helpful and courteous . Our move was very stressful and challenging and his superior customer service skills made a big difference. Thank you!! We will be coming back and referring our family and friends to your location. For any future needs. Kudos to him and your company for hiring him.roberta V.
Customer service is terrible very unprofessional workersTayfun S.
There's rely not thing to improve. All the people are Great at Staxup!!!!CHARLES M.
Le client n'a pas laissé de commentaire.Eric M.
Gary and Anna are incredible! They helped me out of a touch spot at the last minute when I needed storage I did not think I would need. They are super friendly, and even stayed late to get me situated on a Saturday evening! Cannot say enough great things about the management of this location! AAA+++!!!!Vincent S.
Le client n'a pas laissé de commentaire.Julie C.
Staff very friendly and helpfulMaria C.
The electrical was not well maintained and was broken but it still worked thanksfully. All in all though it was a great experience renting this dolly and I had no issues on the drive out . I would recommend to friends for sure .Kayade E.
Le client n'a pas laissé de commentaire.ALEX D.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.George K.
Le client n'a pas laissé de commentaire.miriam D.
Le client n'a pas laissé de commentaire.DAVID T.
Le client n'a pas laissé de commentaire.JULIA M.
They ran out of materials and the guy working there didn't understand the mobile pickup processChaianna R.
They charge me more miles that wath actually usedJose Q.
Le client n'a pas laissé de commentaire.Jose C.
Le client n'a pas laissé de commentaire.MARLENE V.
Le client n'a pas laissé de commentaire.miguel V.
Le client n'a pas laissé de commentaire.Cesar S.
Le client n'a pas laissé de commentaire.Manuel L.
Le client n'a pas laissé de commentaire.Anthony S.
Le client n'a pas laissé de commentaire.Lidia C.
You guys are are great. Customers must use U-HAUL.Michael S.
Maybe more parking for the customers and U-Haul trucks.Michael S.
Le client n'a pas laissé de commentaire.Alana G.
Le client n'a pas laissé de commentaire.Alana G.