Évaluations des clients Staxup Storage Hill St LP

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Staxup Storage Hill St LP

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TONI B. le

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Le client n'a pas laissé de commentaire.

Anne I. le

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Everything went perfectly. Thank you, Gaston!

Indira G. le

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Le client n'a pas laissé de commentaire.

John F. le

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I was put on hold everytime I tried to get back and find out why my renovation was changed had to go further away for pick up,use my cell phone to get key out of truck,never agreed to that in original contract,took 2hrs to get key,waste of my time&money never use uhaul again!

IAN S. le

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Why is there a hand truck and blankets in the truck - taking up space that I could be using to move things? That is a waste of space and a complete ripoff of rentable space. I paid for a 17 foot truck - not a 16.35 foot truck with a hand truck and blankets taking up space I can’t use.

ERIC S. le

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They changed the location last minute alot farther and more gas was wasted to drive there, and the gas gauge went lower once I drove off and I told the rep at the onsite location and he said they would change that for me to show the gas was lower than initially shown on the uhaul documention. I was charged for it, not happy

Marcela C. le

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Le client n'a pas laissé de commentaire.

Krystle R. le

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It was nice having a location available for 24 hour drop off

Mary T. le

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Le client n'a pas laissé de commentaire.

Dan S. le

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The truck was very dirty on the outside. Otherwise, the service was excellent.

Zachary H. le

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I reserved a after hours pickup 20 days in advance. When I went to pick up the truck, there was no truck available for me. I had to switch to a new location and take another uber ride to the new location to get my truck. I will never recommend U-Haul to anyone.

Jeffrey H. le

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Le client n'a pas laissé de commentaire.

Marisa K. le

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I was given the keys to a uhaul with a 1/4 tank of gas on the paperwork and once inside the truck it was empty with light on. Below the truck the ground was damp. I returned to the office and per Yesenia, somebody had siphoned the gas out. I was given another truck. I returned the truck and all went well. Now I get the bill and was charged 20 miles more than I drove. I am currently on the phone with a 17 minute wait thus far. I am not happy and would like to be refunded the difference as well as compensated for my time and frustration. This is not the first time I've had issues with renting a uhaul. Something always seems to go wrong on the uhaul side. This is terrible service and needs to be fixed immediately so it doesn't keep happening to people. Yesenia was very nice during my transaction at the rental location. Not her fault at all.

brittney V. le

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This was my first time using a uhaul. The mirror was popped off the truck and hanging off the truck. So when I was driving it was smacking on the side of the truck and we thought the hatch was open. And then the check engine light came on! Thankfully I think this will be my last experience driving a uhaul. But needless to say, I was crying while I drove it.

Mary M. le

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Excellent customer service in San Diego. She was helpful, quick and fast.

larry B. le

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Wished this location sold u-haul boxes. There boxes I thought were very expensive compared to u-haul prices.

Richard P. le

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Le client n'a pas laissé de commentaire.

TYSON C. le

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Le client n'a pas laissé de commentaire.

Darlene C. le

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Yesenia was very personable and extremely helpful. Would definitely use this location again. She made our move in seamless and the van was perfect for our needs.

Jay M. le

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Le client n'a pas laissé de commentaire.

Decenzio W. le

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Le client n'a pas laissé de commentaire.

don S. le

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Need to add cruise control and more cap room when driving 2200 miles it was cramped

michael B. le

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Le client n'a pas laissé de commentaire.

jim J. le

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Have more than 1/8 of a tank of gas in gas tank prior to renting.

marc K. le

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When I made my reservation I ordered a dolly and when I went to pick up my truck and there was no dolly there and I had to go to another location to get one . People are moving and the last thing they need is to go to another place to do something that should have been taken care of by the uhaul place

seife A. le

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The location is closed on Sundays.