Évaluations des clients StaxUP Storage of Homeland

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de StaxUP Storage of Homeland

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DIANE M C. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Gary G. le

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Parking is an issue at this location

Benjamin V. le

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Pay attention what is going on instead of Assuming. Very rude

Michael S. le

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Manny was great to work with on our rental

Manuel S. le

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Make sure the truck's are running good and Maintain , Clean.

Cyrille M. le

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Nothing

Chase C. le

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This location was great. The entire staff was friendly and helpful. Just very welcoming all around. Thank you for these guys.

Dana H. le

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**Only complaint is that I returned the rental truck early with the gas refilled to 1/2 tank as it was when rented but was charged for gas by uhaul. Other than that everything was good.??

David V. le

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Strong smell of marijuana in truck. Now my furniture smells also.

tahiti P. le

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Le client n'a pas laissé de commentaire.

nikkole G. le

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Le client n'a pas laissé de commentaire.

Helen T. le

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Le client n'a pas laissé de commentaire.

Dennis I. le

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Le client n'a pas laissé de commentaire.

Victoria A. le

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While the location was fine, this whole experience through uhual was a nightmare. I had a reservation made weeks in advance for a 26’ truck at 9am at the Hemet location. Showed up early at 8am to check in for it, and were then told we wouldn’t have one until 3:30pm. We had a 5 hour drive to make after this haul, that would not work. The girl at the counter was incredibly rude and unaccommodating. Finally someone else came over and told us they could get us one at the Homeland location at 11am. We accepted and thanked them. When we arrived at the Homeland location at 10:30am, we were AGAIN told there was no truck for us. It wasn’t until HOURS later that the man was able to find us a 20’ truck that was someone else’s reservation. Our only other option was to continue to drive around to other locations they send us to, hoping one of them ACTUALLY has the truck we were promised -after already being re routed and still not having a truck provided, no thanks. So not only did we not get the size truck we needed, you are screwing someone else out of their reservation at the same time. Who runs a business like this? I will never, ever recommend uhaul to anyone, just based off of your poor business practices. Completely unprofessional, poor customer service, poor business practices. NO ONE deserves that much extra stress, about something that was supposed to be reserved and taken care of, on top of the extreme stress of moving. I can not believe how terrible this company made this experience, and the poor manor which they handle things. Would never use this company again, would never recommend - even to my worst enemy.

David L. le

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after getting a blowout on tow dollly, the wait for repair wasn't long.. about an hour.. after repair I was on my way and got pulled over by cops because running lights were not working on side of the blowout. I didn't get ticketed because i said i would just stop at nearest motel.. which costed a hundred bucks..

Vanessa D. le

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Really nice and fast and great price

Bettye D. le

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Le client n'a pas laissé de commentaire.

Richerd W. le

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Le client n'a pas laissé de commentaire.

Kenneth M. le

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Le client n'a pas laissé de commentaire.

Dana H. le

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The attendant at the Homeland, CA location, Manny Ortega, did an excellent job friendly and thorough job well done. ??

Barbara Y. le

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Le client n'a pas laissé de commentaire.

KATHRYN E. le

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1st time renting a uhaul from this location. Possibly the last. The receptionist was very friendly and helpful however I believe the equipment was rented to me in an unsafe condition. Had 24hrs of use on the truck and within the 1st 5 miles of my move I had a tire blowout. Upon checking the tires...BOTH front drive tires had metal showing through. It's no wonder the blowout occurred. Thank God my family and I had not been traveling on the freeway or things could have gone much worse. Nonetheless my trip was delayed and was a real inconvenience. Not at all a good 1st experience

Donna G. le

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Le client n'a pas laissé de commentaire.

major G. le

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I have used this location a few times. All have been a Five Star experience.

John J. le

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Teresa and Tony are excellent. Thank you.

Harold N. le

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Very friendly staff.

Patti V. le

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Scheduled a truck near where I was moving and received a call 2 days before the move that they wanted me to pick up the truck at a location that was a long distance from where I needed it. I objected because my contract said clearly I would pick it up at the desired location and was told I needed to pick it up where the last customer dropped it off. At that point I insisted they reimburse me for all the extra mileage involved at the $1.00 per mile rate. The rep consulted with a supervisor and they finally said they would take it to the original location. I should not have had to fight to obtain the service I contracted for and this was very stressful since I was in the middle of packing for my upcoming move. Once this problem was resolved, the customer service was excellent.

Richard H. le

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The staff was so friendly and helpful. Would definitely recommend this to anyone wanting to rent a uhaul truck or equipment.

Leila B. le

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Le client n'a pas laissé de commentaire.

Leila B. le

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Le client n'a pas laissé de commentaire.

William K. le

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Is Manny autistic or just slow naturally

David T. le

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Le client n'a pas laissé de commentaire.