Évaluations des clients StaxUP Storage of Sun City

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de StaxUP Storage of Sun City

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Jeff M. le

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Le client n'a pas laissé de commentaire.

Marisa M. le

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Great customer service. The representative was helpful and friendly. I appreciated that.

Marjorie M. le

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Le client n'a pas laissé de commentaire.

jorgep P. le

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cool guys

Randy P. le

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I didnt order a Uhaul someone used my email. At my storage place

Romeo C. le

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Le client n'a pas laissé de commentaire.

JAN M. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

SCOTT G. le

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Guy was great. Computer was slow causing wait times.

Jacqueline S. le

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Le client n'a pas laissé de commentaire.

Scott D. le

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Le client n'a pas laissé de commentaire.

Jimmy R. le

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Le client n'a pas laissé de commentaire.

Sharon S. le

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Price kept changing. I think it is a ripoff and only had the truck for 2 hrs, went about 8 miles . $10 worth of gas and it still did not fill it up so it wasn;t full to begin with. They lowered the price after I started asking questions.I would not use them again....

Michael O. le

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Le client n'a pas laissé de commentaire.

Janice S. le

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Very kind customer-oriented professionals

John S. le

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Don't like packing blankets in back of uhaul. Dropped of Key at 4pm and have no idea if I will get hit with a bunch of extra charges yet.

Bryan S. le

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The trucked leaked from the rear end all over the old driveway and the new driveway. Uhaul will not pay to clean or reimburse for time/materials. Sent a repair man, using up valuable moving time to agree that it was in fact leaking and there was nothing they could do about it. Uhaul did extend our drop off time, but what a hassle trying to get them to even do that. Unimpressed by uhaul.

Frank Y. le

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I have been using this u-haul location for yours. I have always wanted leave a good review but it never have time period Spencer Holt and his staff are above amazing. Everyone here keeps the truck's clean well maintained and gives prompt service. Thank you

Vincent V. le

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Le client n'a pas laissé de commentaire.

Diane P. le

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too long of a wait due to stack up of customers at 4 PM. Other than that and no parking available at the office everything else went just great. wonderful truck, would use it again anytime! insurance pkg. seems OK but would always be nice to pay less.

Michael E. le

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Drop off left something to be desired. I was just told to drop it off and get a receipt later. I think there should be someone present for a final check in.

Atefeh O. le

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the van air conditioner was not working. I was told that the deal is the same for the smallest van and a truck, but when I went to pick it up, they told me the mileage price was almost twice. I reserve a van and was given a truck.... and I had to redo the papers. So not very happy and not sure if I recommend this place.

Jeryll K. le

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Le client n'a pas laissé de commentaire.

Evis M. le

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Familiarize customer with truck

Jenifer G. le

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Le client n'a pas laissé de commentaire.

Chelsey L. le

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Great customer service on Sunday 8/25

Vincent V. le

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Le client n'a pas laissé de commentaire.

Jenelle N. le

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Even though U-Haul.com offers the option to do your truck pick up with your mobile phone, the guy said his manager doesn't allow it. I had to go through all the steps again, the entire lengthy process, plus more to get the truck even though I had just rented a truck the week before and back in June. The guy at the counter was polite enough I guess but it was 101 degrees outside and going through this process that I wasn't expecting had me feeling less than pleasant. He said I could log existing damage to the truck if I wanted, but HE had already done it (as if I should take his word for it after I was treated like a first time renter and/or a potential truck thief). He said it's not like it matters since you got the insurance! I don't want my insurance used to fix any damages or cleaning that wasn't completed that would give me a bad rating with your company. So, I logged some damage that I saw with pics on my phone and finally got the keys. The truck was dirty. I couldn't see out of the windshield or the back window, the center console was dirty, and I saw something blue down between the drivers seat and center console. My daughter stuck her hand down there since I couldn't and cut herself on a razor used for shaving. I left it there because I didn't want anyone else getting hurt and told the same gentleman that helped me the day before when I returned the truck, early. The 2 previous occasions of renting the same type of truck (pick up) were good enough that I won't consider not renting from UHaul again, but not at this location. I hope UHaul.com changes their information so others know you will have to do the whole process with the counter, both check in and check out, with a person at this location... You can return it after hours I guess, but it will cost you an extra $20 :( There's nothing more convenient, then completing quick easy to understand steps on your mobile phone, at least for me, especially when it's so hot and I'm not in the mood to deal with people. So overall three rentals during the summer and this one was the only less than stellar rental, I say 2/3 means it's still the way to go!

Donald C. le

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Sat morning. I had a 9:00am reservation. Had to wait almost an hour as there was only one employee working. I felt quite bad for the young man who was doing his best to keep up.

brad E. le

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Staff the location properly. There was only one attendant working, and he did the best job he could but he had to enter the information in the computer, go get vehicles, and also handle the storage facility at the same time. I had a 9am appointment and had to wait over an hour to get my trailer at 10:15. at least 6 people had the same waits due to poor management of the staffing.

Linda K. le

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Le client n'a pas laissé de commentaire.

Unadel T. le

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The times that I've rented from Uhaul, the service and equipment has been great.

Bassam H. le

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The customer service was perfect