Make the experience at the Wabash location in Terre Haute as friendly and as easy as dealing with Ste-Mar Hardware! I'll gladly drive 20 miles out of the way to get great service! Will rent from Ste-Mar Hardware again!
Andrew C.
Customer Reviews for Ste Mar Hardware
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I had a furniture dolly reserved. When I arrived they had 1 in stock which was mine. While I was checking it out another man sat down and was going thru the whole reservation process. The staff told me they couldnt give me the dolly because this other guy already had it. Which was B.S. because I over heard them setting it up thru the system. Which I already had done previously.
Daniel B.Great service, great place.
aaron C.Great place to rent from!
marty S.Not much... I think you guys have it all covered...😉
richard Y.Nothing needs improved! Friendly shop, super clean trucks, huge parking lot, full explanation of everything about the truck. Great Place!
marty S.all was good
randy K.Always good service. Would recommend Marty to anyone. Very satisfied. Used their service twice in one week. Keep doing what you are doing.
sharon S.Do not send so many text messages and emails. People are trying to pack and get ready for their move and all the text messages and emails were very annoying.
kim S.Nothing! I have rented several Uhauls over the years and this one by far was the most convenient, efficient, and easiest transaction ever!!!!
jan R.This was THE cleanest U-Haul Truck I have ever rented! Very nice, comfortable rental store.
marty S.Can't think of anything. Marty went above and beyond helping us with the move. He made our move less stressful. I would recommend this location to anyone.
DEBRA F.Not open but talked on phone. Put key in drop box. The plastic tag the key was on got broke because I tripped and fell and landed on key tag. Sorry
candace W.Can't think of anything else. No issues at all. Will be renting a truck again in the next few weeks from this same location.
DEBRA F.Great customer service!
Sara A.Really nothing! Maybe a cup of hot coffee!
JOESPH S.U Haul needs to update their records to show the correct hours of operation fot this location. They open at 8:30 a.m.
DALE B.Not a thing, it was great.
Brenda L.Marty is a pleasure
Perry D.The whole renting experience was smooth and easy. The person in charge was friendly and very helpful. I would definitely rent from this location again.
STAN K.Was charged for more miles then we put on the truck. Used the truck maybe 40 miles and was charged for 50+
missy S.Was charged for more miles than was used. Maybe put 25 miles on the truck and was charged for 50+!!!
missy S.Very helpful and polite
ashley B.Excellent customer service thoroughly informative when I inquired about prices and information very helpful when picking it up will highly recommend Marty to any and everyone and will definitely come back if the need arises.
gary M.2nd time renting from here, it was very fast, friendly, convenient. The truck was very clean
aaron C.Nothing!
Cindy H.maybe be able to make drop off at any u haul location instead of pick up location
Brad G.Nothing actually the man I rented it from was so nice and made sure I understood everything
bonnie H.The truck was spotless, this is the only dealer I have ever heard of that has a professional auto detailer clean their trucks before returning them to the lot. This is a great U-Haul dealer.
marty S.The service was outstanding. Everything about the truck was explained in detail.
marty S.Don't really have any suggestions to improve on service. I have rented from this location for several years and things have always been quick and easy.
James A.I had to go from Terre Haute Indiana to Clinton for a truck that was not available at the Terre Haute location after reserving the uhaul about a month in advance. At the Clinton office, I was given only 35 miles in gas for my trip back to terre haute and then for my final destination in Lafayette Indiana. I had to spend 70 additional dollars on gas just to get to my final destination. I also had to stop at the Terre haute uhaul location as Clinton did not have the dolly or supplies I needed. This entire trip was a hassle because of the additional inconveniences.
Chase D.Marty was great. I will definitely recommend them to anyone and will use them in the future.
ANDREW V.The gentleman that assisted us was incredibly helpful and friendly! The truck we rented was VERY clean, it's obvious he takes very good care of the trucks on his lot.
Monica S.I have used this location multiple times now and the equipment is well maintained and ready for use. The owners does everything in his power to make the rental an especially pleasant experience.
john V.Nothing it was great ! Thanks
Tina C.Nothing. Marty went above and beyond to make the renting of the Uhaul so easy, 2 thumbs up!
tim B.Very dependable and a great little local shop
marcy B.Need to test all lights before renting trailers . I only had turn and brake lights. I drove early in the morning so I had to use flashers until daylight . The equipment was clean and in good shape otherwise .
Richard K.Perfect service, could not be happier with the service I received. Merci.
randall B.Thanks Very good all around
patrick G.Marty was great
nathan W.Although we came in 15 minutes before closing, the gentleman treated us great. We completed the forms and we were on our way. The truck was spotless, everything Lights, ramp, door ease of opening and all gauges. The truck handled very well (smooth ride). Definitely a provider to use!
john V.The experience was very pleasurable it would have made it easier if the local office could adjust online reservations next time I will deal directly with local office instead of doing online
David S.Marty made it easy to rent the car Dolly. No hassles,great service.
jr K.Extremely helpful with contact and pickup/ drop off details. Explained all details of truck. Went over how to drive it what to be careful of type of fuel ect. Great customer service! Type of man any company needs more of.
kim W.