Pick up appt was for 11am. When we arrived the location was closed. We called uhaul customer service twice and were simply told to download an app to do a mobile check out. We called the number for the business and spoke to a man who stated he would be there in 30 mins. Luckily we had a smart phone to begin the mobile check out. So we sat in the car setting it up to check out through the uhaul account. It was a horrible and unprofessional experience. We ended up leaving there at 1130 and still no one showed up.
Noah R.
Customer Reviews for Sterling Auto Sales & Service
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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You changed my pickup location to times I was not very happy where I had to go I was scheduled to pick up the truck at 9. I was informed the place was not going to open till 10 .I had people hired to load my truck and had to pay for them to sit around
Charles J.equipment was ok condition, person that helped us was nice. didn't know anything about the trailer or hooking it up though. terrible expiernce though all and all with u haul not the location
roger G.