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Call Carmichael
Customer Reviews for Stewarts Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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There is no one there on property. It's up to you to check in. Call the number on the contract for best results. Read email and text for instructions.
Danny ThurmanEverything was perfect and the trailer pulled smoothly with no problems
CHAD DAVISAnswer phone calls
Gerald LuttonThis is the second time i have gone to drop off point that is not a U-Haul store and it has been hard to talk with anyone and there is very little space to park the Vehicle when we leave it and put the Key in the boy. I like going to the store or at least to aplace where you have someone to talk to.
David OdomNo staff there during business hours.
Karise MaddenAll good!!!
Robert NeeleyNo jack on equipment. Unable to lift it off the ball. 掠
melinda and mark CripeAbsolute awesomeness!! Thanks
David BaileyEasy to drop off. Nice, large yard to park equipment.
Richard WeaverSuper service: the best U-Haul location and management team of any location I frequent
Rex TeachenorNo one was at the office. So,we simply left the truck there.
Arthur DidriksenIt was a pleasure to do business with the Stewart Family, the transaction was fast and Jason was friendly, thank you
Andy ClintonJason Dawson from the Abilene U-Haul is the employee that helped me the most, he was so patient and helping me understand what I needed. His customer service was wonderful, I will definitely be renting and recommending U-Haul for others as well as having them to contact Jason Dawson as well. Thank you for everything.
Tanya StriderNo answer to telephone call to drop off location phone number shown on rental contract.
rex tebbettsHave someone at location. Or have U-Haul know about their locked boxes and have access to the code. Have a reliable number to call. It took me over 30 minutes to get someone up there to get me the key.
Mark RomineThanks again all for taking care of mom and dads stuff They are safely in Wylie now
Mark Schoonover | Expérience généraleThis location is by far the best experience I have ever had. Could not be any better!
KAREN COATESThis business needs some form of contact info. A phone with nothing but a busy signal, another phone with voicemail but no call back, really?!! Don't tell me, it must be COVID!! I like to deal with real people like the folks in Jacksboro.
William AtkinsContinue doing what you’re doing
SAMUEL HINOJOSAThere was no one at the pick-up location to receive the keys for the reservation, and he was not available by phone. I had to wait over an hour and speak to multiple U-haul contacts in order to get in touch with the pick-up contact in order to get the truck.
Briana MortonThe owner of this location helped me change the drop off to the correct location after the pickup location attendant changed my drop location to a town 20 miles away and would not change to my desired drop off, telling me it would not be a problem. I would have been charged an additional fee without Mr. Stewart's help.
MARK MCCORKLEI'm frustrated with the costs. Example: we moved one month ago from azle, tx. Rented a uhaul same size 26' one way was $230 this round trip was $15 more than the one way. Why are these costs so close to each other. I feel truly ripped off. It used to be less if it was a round trip and more for a one way. Why are the charges of uhaul so extravagant also. Found a baggy of some sort in the glove box not sure what it was as i didnt insoect it by opening it. Not happy about that as my husband has a cdl and if it was a drug substance we could have been in a lot of trouble. Y'all dont clean the trucks any more and yet you charge for the cleanliness of it.
Edward BrowningIt cost tooo much for one day
Richard KirklandThis review has nothing to do with the locations. It just has to do with the U-Haul policy in itself. It was totally ridiculous why I was told to go pick up a vehicle when the store was not open and I had a guarantee. I guess we know what you mean by guarantee, not a damn thing. I will definitely use another moving company in all of my adventures
Billy GoldenDropped off a car hauler and texted the manager. He responded quickly. No problems. Would use again
Steve WinklerStewarts is a great place to rent U-Haul. Very friendly staff and very accommodating.
Hermes Ramos De La RosaAbsolutely nothing. Mr. Robert was great !! I highly recommend this uhaul location!!!
Christie BraddockIt really wasn't the locations fault that I am not pleased. The online system did not work well, and it was a hassle. I had location settings on, and it kept saying I didn't. We were one hour later getting our truck because we had to call a person to come in. He added insurance to my contract, which I was unaware of as my original order did not have this. It was just a bad experience all around.
tim exumIt’s all good
sammy hinojosaHad issues getting the key due to there not being a customer check in area. Was charged more than what my receipt stated it would be charged (this was checked instantly with my bank so not an issue with the return) could not get ahold of uhaul to see why there was a discrepancy.
Thomas GilbertOutstanding service
Debbie GressExcellent Customer Service!!
MATT MEADEParking area very crowded with trucks and trailers parked everywhere. Very hard to disconnect the trailer from the truck
Lynn JacksonAutomated drop off.
nathan shepardMade a reservation for a storage unit and before we could go pay for it, it had been rented out.
Jesse Carlile | RéservationThe owner of this UHAUL branch was extremely helpful and processed the paperwork very quickly. I highly recommend Stewarts Storage in Olney.
Neal Welchno one there just drop off in parking lot
Jennifer LaxsonJason pack in Olney, Tx was exceptional in the customer service dept
Renee LackeyLocation does not answer the phone, associates are rude and denigrating, absolutely no customer service.
Scott Watkins