Customer Reviews for Stockton Secured Storage
(U-Haul Neighborhood Dealer)

519 évaluations

840 W Fremont St   Stockton, CA 95203

(209) 941-2757

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(209) 941-2757

840 W Fremont St
Stockton, CA 95203

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Myisha Murchison 
Évaluation :
5

Nothing. The service was excellent. Very quick and efficient.

carla schafer 
Évaluation :
3

I had an experience that was better than most so that’s a good thing

DawnLaRaye King 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erica Villa 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yolanda White 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANA ULRICH 
Évaluation :
1

When I arrived the man to return the vehicle, the man said I didn't have a vehicle rented out there and that I must be giving him the wrong name. I returned the vehicle with more gas than when I received it and the man still charged me for 2 gallons of gas. He also accused me of returning the vehicle late when I actually returned the vehicle an hour and a half earlier than my 6 hour rental. Terrible, terrible customer service and terrible experience. Will never rent from this place again.

Rene Feliciano 
Évaluation :
5

I would go back there for all my rent needs .. the lady that helped me was great . very fast to get in and out and she knew what truck was best for my needs .she knew what size had the ramp and . gave me a price that was just about perfect when I bring the truck back she had the price so close to my miles .. I like going to such a honest place and She was very nice and always had a smile as we was helped..

Ted Vargas 
Évaluation :
2

We rent several trucks a month for our business deliveries and they are NEVER cleaned. The last one we rented had a discarded half eaten pizza in the back and the dashboard was covered with food crumbs and drips from beverages. And it STUNK! We had to thoroughly clean and disinfect the back before we loaded our merchandise.

Kathleen Jennison 
Évaluation :
5

The people at people at this location were so friendly

Michelle Delreal 
Évaluation :
5

All though I had to cancel my rental they where very understanding. Very kind.

Pamela Ping 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA BARRONMURGUIA 
Évaluation :
5

They are always outstanding. Friendly and professional.

David Ordez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Naranjo 
Évaluation :
3

STOCKTON CA. CUSTOMER SERVICE HAD GOOD SERVICE! HOWEVER, WE ORIGINALLY RENTED IN MANTECA CA. OFF OF SOUTH MAIN STREET. WHEN WE ARRIVED THEY GAVE US A TRUCK WITH A BROKEN WINDOW AND A MISSING MIRROR. NOBODY CHECKED THE TRUCK BEFORE WE ARRIVED! SO, WE HAD TO CANCEL OUR RENTAL AND RENT A TRUCK IN STOCKTON. MANTECA DIDN'T HAVE ANYMORE 15 FT TRUCKS. MANTECA WAISTED OUR VALUABLE TIME AS WE WERE ON A TIME SCHEDULE AND WE FEEL WE SHOULD HAVE BEEN COMPENSATED FOR IT. IT WAS THEIR RESPONSIBILITY TO CHECK THE TRUCK BEFORE WE ARRIVED AND THEY DIDN'T WHICH CAUSED A MESS. WE THOUGHT IT WAS VERY UNPROFESSIONAL AND WE WAITED AT LEAST 30 MINS OR MORE. WE WERE LUCKY STOCKTON CA. HAD ANOTHER 15FT. TRUCK BECAUSE IF THEY DIDN'T THEN WHAT? WHEN WE DROPPED THE 15 FT. TRUCK OFF IN OAKLEY CA. WE WAITED AT LEAST ANOTHER 30 MINS. OR MORE BECAUSE THEIR COMPUTER SYSTEM WAS DOWN AND HE COULDN'T GIVE US A RECEIPT RIGHT AWAY. THE GUY DIDN'T SEEM TO KNOW WHAT HE WAS DOING. WE ORIGINALLY CHECKED OUT A DOZEN OF TOWELS FROM MANTECA CA. BUT WHEN WE ARRIVED IN STOCKTON THEY DIDN'T HAVE ANY TOWELS SO WE RECEIVED A CREDIT. SO, OVERALL, OUR EXPERIENCE WITH UHAUL WAS NOT GOOD!

david Wood 
Évaluation :
5

Wonderful pleasant workers

Marlon Paden 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim Artiaga 
Évaluation :
5

Service was great

juan zapien 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erika Fuentes 
Évaluation :
5

As always, excellent customer service!

robert hernandez 
Évaluation :
5

Staff had GREAT CUSTOMER SERVICE!! I was dreading renting from Uhaul having heard many horror stories from other people. It was a very pleasant experience and I would not hesitate to use them again in the future.

Renan Manzanero 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI NAASZ 
Évaluation :
1

They are liars

ERVIN GONZALEZLOPEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Canming Li 
Évaluation :
4

Le client n'a pas laissé de commentaire.

francisco aleman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI NAASZ 
Évaluation :
5

Nothing, they are always friendly and professional

David Ordez 
Évaluation :
5

The young man that took care of me being 73 years old moving to a senior living he was excellent. My son commented on how helpful he was as well. With the way things are today it is so nice to see a young man striving for his future and having great customer service he's the bomb thank you so much

rebie anna mitchell 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Oscar Mendiola 
Évaluation :
5

Excellent

JOSE VILLASENORRIOS 
Évaluation :
4

everything is 👍

Ruben Luna 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert ochea 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reygaspar Rodriguezrios 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert hernandez 
Évaluation :
3

Uhaul needs to make sure they put a dolly in the truck especially when you paid for it. They should have the truck ready to go with a dolly. I had no dolly thanks to the uhaul team. I was too far to go back and get one..

Gregory Simms 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vichettra Va 
Évaluation :
5

Awesome!

Vincent Loeng-Loth 
Évaluation :
5

Very friendly and professional associate. In and out in no time. My new go to location for Uhaul.

David Norris 
Évaluation :
2

Customer service from lady that runs the storage facility is severely lacking. I asked if I had any free miles, and was told he couldn't do that. Seems like the thing that matters is the he dollar.

Leslie Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles Lathers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert hernandez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose Monroy 
Évaluation :
5

I primarily utilize this location and they’re always great.

PHILLIP WHITEHURST 
Évaluation :
5

I got the wrong equipment due to an error/ mistake when reserving a truck online. I needed a ramp truck and instead reserved a truck with no ramp. I called to let them know after I had already arrived to my pick up location and they were so nice about it, told me to bring the truck back and they will reimburse me and set me up with the right truck I needed for the job. Great people with great service! I will only go to this location for my moving needs!!

Brandon Tracy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deanne Hammerich 
Évaluation :
5

Great experience all around. Thank you.

Ed Rockowitz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert hernandez 
Évaluation :
5

Very friendly. Great place to rent from

David Ordez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosio Ahumada 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas Kellaher 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse Abundez 
Évaluation :
1

Le client n'a pas laissé de commentaire.

RAYMOND RODRIGUEZ 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ahmad WAshinton 
Évaluation :
5

Stockton Secured Storage ALWAYS provides excellent service!

robert hernandez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Balvindar Singh 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy Heller 
Évaluation :
3

I had reserved an appliance dolly. When I got there, I was told that all of the dollies were "out". Maybe keep better track of what has already been reserved before offering to other customers?

Heather McBride 
Évaluation :
5

They were very helpful and informing me that I have to have it for another. Thank you for letting me use your equipment an a safe operating way. I completed my task thank you

Jesse Gonzales 
Évaluation :
5

Excellent and made our usage great. Road well and will rent again...

victoria willson 
Évaluation :
5

S.O.

Carolyn Hopkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melecio Casas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris mccaffery 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth Keithcart 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric searcy 
Évaluation :
5

Staff was great. They always are.

PHILLIP WHITEHURST 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth Skinner 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline Garcia 
Évaluation :
5

everything is good.

JUAN NUNO 
Évaluation :
1

I wouldn’t recommend this place for nothing because their integrity just isn’t in the business and if they can get over on you they will.

tamara poulos 
Évaluation :
5

Good service and fast

Rudy Lopez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elizabeth Skinner 
Évaluation :
5

Nothing Customer service was very helpful and very nice …. Merci

Vicky Ridegway 
Évaluation :
5

Everything from start to finish was so easy they treated me like family if you have a moveing need thats the place to go to

JESUS GARCIA 
Évaluation :
5

The service was fast and thorough, and the return easy. Thank You very much!

shirley wolf 
Évaluation :
5

No improvement needed. As long as the new customer is as respectful as the facility everything will be ok.

Ramona Corie Koontzy 
Évaluation :
3

I forgot the man's name at the counter who helped me but was excellent!

Bradley Lawley 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie Watkins 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melecio Casas 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramona Corie Koontzy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victor Vazquez 
Évaluation :
5

Terrific and friendly service!!

coeen bednarek 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Gomez 
Évaluation :
2

They charge me for insurance without asking do I need it or not. When I asked them why, the answer was-this is our new policy. If you not say that you don't want insurance, we charge you automatically. Please pay attention to this when you rent something from this location

VIKTORS GONCAROVS 
Évaluation :
2

The tire pressure was low(with a warning light on), the radio did not work, it was dirty, the sun visor was broken and hanging down.

JAMES Davis 
Évaluation :
5

Best customer service... will return in the future

JuOnie Alvarez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

laura espinoza 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kendon Cato 
Évaluation :
5

No improvement needed. I am very satisfied with the facility, the staff and the location. I would recommend it to anybody.

Ramona Corie Koontzy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oleg Romashkin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maurilio Montanez 
Évaluation :
5

Your doing a great job!

Laura Castaneda 
Évaluation :
5

everything was great ciystoner servis at this location as also on line with dispatch when i had a blow out tire

Olao Acosta 
Évaluation :
5

Very nice and helpful customer service!!!

Debora Beckwith 
Évaluation :
5

Very friendly and professional. Quick in and out.

david moris 
Évaluation :
5

There's no improvement needed at the site.

Ramona Corie Koontzy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary Lucchetti 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge Medina 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynette Irish 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alonso Gonzalez 
Évaluation :
5

The lady that helped me was kind warm professional and courtes

ernest ynostrosa 
Évaluation :
5

Stockton Secured Storage Facility is absolutely an awesome storage facility. I had my boat stored there and that storage facility is awesome. I had transferred my boat there from public storage on west lane because low lives kept stealing stuff from my boat and I wasn't able to sleep at night. Then I found this place. As soon as I spoke to Deanna I knew I brought my boat to a safe secured place. Deanna is an absolute sweet heart, wonderful human being. Everyone who works there is very nice, good people. The people that work there are high class and very nice people. The only reason why I took my boat out of there is because I bought a house with enough room to store my boat. I give this storage and everyone who works there 5 stars. for number one.

Genuino Correia  |  Expérience générale 
Évaluation :
5

Office staff and employees were always helpful My vehicle was safe

Mike Patell  |  Expérience générale 
Évaluation :
1

I did not move out and my belongings are still there. When did i even sign a contract to okay a move out?

MARTRICE WILLIAMS  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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