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Myisha Murchison
Customer Reviews for Stockton Secured Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Nothing. The service was excellent. Very quick and efficient.
carla schaferI had an experience that was better than most so that’s a good thing
DawnLaRaye KingWhen I arrived the man to return the vehicle, the man said I didn't have a vehicle rented out there and that I must be giving him the wrong name. I returned the vehicle with more gas than when I received it and the man still charged me for 2 gallons of gas. He also accused me of returning the vehicle late when I actually returned the vehicle an hour and a half earlier than my 6 hour rental. Terrible, terrible customer service and terrible experience. Will never rent from this place again.
Rene FelicianoI would go back there for all my rent needs .. the lady that helped me was great . very fast to get in and out and she knew what truck was best for my needs .she knew what size had the ramp and . gave me a price that was just about perfect when I bring the truck back she had the price so close to my miles .. I like going to such a honest place and She was very nice and always had a smile as we was helped..
Ted VargasWe rent several trucks a month for our business deliveries and they are NEVER cleaned. The last one we rented had a discarded half eaten pizza in the back and the dashboard was covered with food crumbs and drips from beverages. And it STUNK! We had to thoroughly clean and disinfect the back before we loaded our merchandise.
Kathleen JennisonThe people at people at this location were so friendly
Michelle DelrealAll though I had to cancel my rental they where very understanding. Very kind.
Pamela PingThey are always outstanding. Friendly and professional.
David OrdezSTOCKTON CA. CUSTOMER SERVICE HAD GOOD SERVICE! HOWEVER, WE ORIGINALLY RENTED IN MANTECA CA. OFF OF SOUTH MAIN STREET. WHEN WE ARRIVED THEY GAVE US A TRUCK WITH A BROKEN WINDOW AND A MISSING MIRROR. NOBODY CHECKED THE TRUCK BEFORE WE ARRIVED! SO, WE HAD TO CANCEL OUR RENTAL AND RENT A TRUCK IN STOCKTON. MANTECA DIDN'T HAVE ANYMORE 15 FT TRUCKS. MANTECA WAISTED OUR VALUABLE TIME AS WE WERE ON A TIME SCHEDULE AND WE FEEL WE SHOULD HAVE BEEN COMPENSATED FOR IT. IT WAS THEIR RESPONSIBILITY TO CHECK THE TRUCK BEFORE WE ARRIVED AND THEY DIDN'T WHICH CAUSED A MESS. WE THOUGHT IT WAS VERY UNPROFESSIONAL AND WE WAITED AT LEAST 30 MINS OR MORE. WE WERE LUCKY STOCKTON CA. HAD ANOTHER 15FT. TRUCK BECAUSE IF THEY DIDN'T THEN WHAT? WHEN WE DROPPED THE 15 FT. TRUCK OFF IN OAKLEY CA. WE WAITED AT LEAST ANOTHER 30 MINS. OR MORE BECAUSE THEIR COMPUTER SYSTEM WAS DOWN AND HE COULDN'T GIVE US A RECEIPT RIGHT AWAY. THE GUY DIDN'T SEEM TO KNOW WHAT HE WAS DOING. WE ORIGINALLY CHECKED OUT A DOZEN OF TOWELS FROM MANTECA CA. BUT WHEN WE ARRIVED IN STOCKTON THEY DIDN'T HAVE ANY TOWELS SO WE RECEIVED A CREDIT. SO, OVERALL, OUR EXPERIENCE WITH UHAUL WAS NOT GOOD!
david WoodWonderful pleasant workers
Marlon PadenService was great
juan zapienAs always, excellent customer service!
robert hernandezStaff had GREAT CUSTOMER SERVICE!! I was dreading renting from Uhaul having heard many horror stories from other people. It was a very pleasant experience and I would not hesitate to use them again in the future.
Renan ManzaneroThey are liars
ERVIN GONZALEZLOPEZNothing, they are always friendly and professional
David OrdezThe young man that took care of me being 73 years old moving to a senior living he was excellent. My son commented on how helpful he was as well. With the way things are today it is so nice to see a young man striving for his future and having great customer service he's the bomb thank you so much
rebie anna mitchellExcellent
JOSE VILLASENORRIOSeverything is 👍
Ruben LunaUhaul needs to make sure they put a dolly in the truck especially when you paid for it. They should have the truck ready to go with a dolly. I had no dolly thanks to the uhaul team. I was too far to go back and get one..
Gregory SimmsAwesome!
Vincent Loeng-LothVery friendly and professional associate. In and out in no time. My new go to location for Uhaul.
David NorrisCustomer service from lady that runs the storage facility is severely lacking. I asked if I had any free miles, and was told he couldn't do that. Seems like the thing that matters is the he dollar.
Leslie JonesI primarily utilize this location and they’re always great.
PHILLIP WHITEHURSTI got the wrong equipment due to an error/ mistake when reserving a truck online. I needed a ramp truck and instead reserved a truck with no ramp. I called to let them know after I had already arrived to my pick up location and they were so nice about it, told me to bring the truck back and they will reimburse me and set me up with the right truck I needed for the job. Great people with great service! I will only go to this location for my moving needs!!
Brandon TracyGreat experience all around. Thank you.
Ed RockowitzVery friendly. Great place to rent from
David OrdezStockton Secured Storage ALWAYS provides excellent service!
robert hernandezI had reserved an appliance dolly. When I got there, I was told that all of the dollies were "out". Maybe keep better track of what has already been reserved before offering to other customers?
Heather McBrideThey were very helpful and informing me that I have to have it for another. Thank you for letting me use your equipment an a safe operating way. I completed my task thank you
Jesse GonzalesExcellent and made our usage great. Road well and will rent again...
victoria willsonS.O.
Carolyn HopkinsStaff was great. They always are.
PHILLIP WHITEHURSTeverything is good.
JUAN NUNOI wouldn’t recommend this place for nothing because their integrity just isn’t in the business and if they can get over on you they will.
tamara poulosGood service and fast
Rudy LopezNothing Customer service was very helpful and very nice …. Merci
Vicky RidegwayEverything from start to finish was so easy they treated me like family if you have a moveing need thats the place to go to
JESUS GARCIAThe service was fast and thorough, and the return easy. Thank You very much!
shirley wolfNo improvement needed. As long as the new customer is as respectful as the facility everything will be ok.
Ramona Corie KoontzyI forgot the man's name at the counter who helped me but was excellent!
Bradley LawleyTerrific and friendly service!!
coeen bednarekThey charge me for insurance without asking do I need it or not. When I asked them why, the answer was-this is our new policy. If you not say that you don't want insurance, we charge you automatically. Please pay attention to this when you rent something from this location
VIKTORS GONCAROVSThe tire pressure was low(with a warning light on), the radio did not work, it was dirty, the sun visor was broken and hanging down.
JAMES DavisBest customer service... will return in the future
JuOnie AlvarezNo improvement needed. I am very satisfied with the facility, the staff and the location. I would recommend it to anybody.
Ramona Corie KoontzyYour doing a great job!
Laura Castanedaeverything was great ciystoner servis at this location as also on line with dispatch when i had a blow out tire
Olao AcostaVery nice and helpful customer service!!!
Debora BeckwithVery friendly and professional. Quick in and out.
david morisThere's no improvement needed at the site.
Ramona Corie KoontzyThe lady that helped me was kind warm professional and courtes
ernest ynostrosaStockton Secured Storage Facility is absolutely an awesome storage facility. I had my boat stored there and that storage facility is awesome. I had transferred my boat there from public storage on west lane because low lives kept stealing stuff from my boat and I wasn't able to sleep at night. Then I found this place. As soon as I spoke to Deanna I knew I brought my boat to a safe secured place. Deanna is an absolute sweet heart, wonderful human being. Everyone who works there is very nice, good people. The people that work there are high class and very nice people. The only reason why I took my boat out of there is because I bought a house with enough room to store my boat. I give this storage and everyone who works there 5 stars. for number one.
Genuino Correia | Expérience généraleOffice staff and employees were always helpful My vehicle was safe
Mike Patell | Expérience généraleI did not move out and my belongings are still there. When did i even sign a contract to okay a move out?
MARTRICE WILLIAMS | Expérience générale