Alan M.
Le client n'a pas laissé de commentaire.
Évaluations des clients Stone Canyon SD LLC
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Stone Canyon SD LLC
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Craig G.
Paul is nice, but the place is a mess.
Robert H.
Paul is very knowledgeable and friendly.
Jennifer Faye W.
None at this time ... it was great thanks ?
Tamara D.
Paul was very pleasant. I would recommend this U Haul location which was in Custard, South Dakota. Thanks for everything Paul!
James F.
Convenient location, easy drop off, Friendly owner, area is just run down a little.
Jo W.
Nice gentleman, positive experience.
Jay W.
Be open early than 8.30 am open on weekends and and find some body who is not hafe dead to run the place
James B.
Really disappointed that our friends picking up the trailer for us had their card charged instead of ours the one that reserved it. Then the return location couldn't help us get the card charge reversed and out on our card.
HETHER L.
The owner of this particular location refused service to my hispanic brother-in-law. He was more than happy to rent the uhaul to me, a white woman. He had no idea that we were the same party. As he was finishing the transaction with me, he asked me if “that guy†was still hanging around. That's when I told him we were family. We felt unsafe and uncomfortable, but he was our only rental option at that point. I would never recommend this place to anyone. This experience made my family and I never want to visit South Dakota again.
john P.
Albert Lea location could learn a lot about customer service from this location. Helpful service oriented
Sam G.
Great experience!
John P.
Always great customer service never an issue at all and helpful when renting and droping off
Thomas M.
The employee was friendly and knowledgeable. It was easy to get the u-haul and get it back. Thank you.
Amit S.
EVERTING WAS GOOD, LOTS OF TRACKS FOR RENT... VERY NICE HELP... WAS VERY FAST CUSTOMER SERVICES...I WILL BE BACK TO THIS LOCATION FOR MY TRACK RENTALS NEEDS.
thomas H.
Very nice help me hook up and make sure all was well help me with directions to got on my way thank you for your help
James Albert H.
Ratcheting mechanisms were extremely difficult to use due to mud and not being lubricated I was in a hurry with most things packed and having to stop and buy WD 40 was not planned
STEPHANI O.
Paul is awesome! Highly recommended!
Robert G.
We pick up the truck, found it needed wiper blades and had a vibration in it. Took it u haul in New Castle, wy. They put blades on it, but didn't fix the vibration. Got the truck to Rapid City, roadside repair came out said truck had bent trim. U haul sent us to Dale's tires were they put on 6 new tires and a trim. Now it is 530 pm, we are catch in a snow storm, and had to get a hotel. WE WERE DOWN FOR 7.5 HRS BECAUSE THE TRUCK WAS NOT MAINTAINED. WE could have way ahead of the storm if the truck was MAINTAINED. It cost us 2 guys at $18. Per hour, plus the $75 for the added hotel stay.
Bruce M.
Personnel were friendly and helpful. Visually the grounds were not very inviting.
Charles J.
Service was great, friendly and very helpful.
ted H.
Nothing
scott H.
Paul is very easy to work with. He is prepared, knowledgeable, professional and down to earth. He has made each of my rental experiences positive.
lloyd C.
Owner was extremely helpful and friendly
Kevin K.
I was there almost a hour to check out a auto transporter witch was full of mud. As far as U haul is concerned I made reservations for the unit. They can not tell you if you can get one until the day before. Then I had to drive over a 100 miles to get it and pay 3 times as much as I did in the spring for the same unit. For such a large company not very user friendly> I will not be using them in the spring.
anthony G.
Had a little debris on the trailer floor but not bad.
Kevin A.
Very nice gentleman, efficient!
Leslie B.
Drop off location is a work in progress. Should improve over time.
ELIZABETH P.
Paul is very personable, friendly and helpful. I don't know how you could improve on that.
Vincent D.
Location is a work in progress but he was friendly and quick with the turn in.
Patrick P.
Paul was very helpful
doug M.
Looked after us great!! Thankyou so much!!
Harry M.
The Man who helped me, I assume it was the owner, went out of his way to get the trailer to the right spot and was very helpful during the checkout procedure. Couldn't have been easier
James S.
Friendly staff
Robert P.
Paul is super. Easy to work with.
Julie L.
You overbooked and sent me to Custer from rapid city to get the truck. You patted yourself on the back for not charging me for the miles and giving me an extra day for the inconvenience. Didn't need extra day. This was an inconvenience and cost me more money. You're too cheap to give me a discount and thought I was dumb enough to think I got a great deal for the inconvenience. And the Custer site was awful! It was very uncomfortable standing in this guy's house signing the paperwork while his wife did the dishes. House was dirty. Very unprofessional. I won't be back.
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