Évaluations des clients Stonemare Enterprises Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stonemare Enterprises Inc

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Dave Y. le

Évaluation :

The customer service rep didn’t call The franchise operator at the anola location to let him know I was arriving at a certain time. The lack of signage/ operation hours for directions to begin the rental process was lacking at the pickup location. Operator was surprised at my arrival regarding the booking.

Sam S. le

Évaluation :

Le client n'a pas laissé de commentaire.

RANDALL D. le

Évaluation :

I booked over 3 weeks in advance and yet I was sent out of the city to Anola Manitoba to pick up my trailer. Very poor maintenance on the trailer, belts were badly fray, no brake fluid in the reservoir. Had to take the trailer back into the city and have it repair at a different location since the one in Anola does not repair equipment. I was promised two free days for all the inconvenience. When my visa statement came in the mail I was charged twice for the rental. Eventually one of the charges was removed but U-Haul has not refunded my for the two free days I was promised. I was dealing with Adam Boughton the customer service manager and he won’t return my calls or e-mails. Do your job Adam, ignoring me won’t make your responsibilities go away. Extremely bad experience, never use them again

jeff w. le

Évaluation :

Le client n'a pas laissé de commentaire.

Paul Z. le

Évaluation :

No one there for drop off but gentleman who I spoke to on was easy to deal with.