The man that worked there checked out our truck. He told us everything was perfect and we were good to go. Then 3 hours later he charged us for a gas fill up. I know I left the gas above what we were supposed to leave it at. I want a refund immediately.Corey M.
Customer Reviews for Stop & Go
(U-Haul Neighborhood Dealer)
Pour nous contacter
Rogers, AR 72756
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 7h pm
- Sam - dim : 9h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The Service was great. Very flexible when I had to change my itinerary.Joseph S.
Le client n'a pas laissé de commentaire.Mark E.
Be honest, take ownership of issues. Don't charge customers for U-Haul problems. I was turned away from the assigned drop off and told to go somewhere else. I was initially charged for an extra days rental, excessive mileage and for gas caused by my having to be a shuttle driver for Uhaul. Ended up still being charged for extra gas which I shouldn't have been. Very dishonest business!John L.
Le client n'a pas laissé de commentaire.bradley C.
Communication was difficult to understandJerry R.
I reserved the trailer, but had to go thru a complete sign up all over again when picking it up. And more info about how to use the hitch (since screw-on type is one I'd never seen before). And didn't like the fact that my driver's license was scanned front and back for whatever the company app was.Pamela P.
Let me first say the customer service from Uhaul them self was top notch and they were helpful, as for the disgusting dope slinging/coin casino made to look like a fuel station is deplorable, the workers have no knowledge of your product and most trailers on site were in various states of disrepair. The one released to me had bald tires and a wheel bearing that was so loud it was uncomfortable, aside from that I had to repair one of the connections at the 4 way to make the lights work All that to say Uhaul was helpful i will almost certainlyrent from them again, Stop and go needs to be held accountable for the way it represents your company, I've used this location in the past and it's never been a good experience for one reason or anotherLucas Z.
Le client n'a pas laissé de commentaire.VICKI B.
Easy to find and take care of business.AL B.
The personnel were friendly and inviting. They were helpful in answering any questions.gene G.
Le client n'a pas laissé de commentaire.MAURICE P.
I still have three charges on my CC for on and off loading. Had only on and off (2) not three. When can I expect a refund?Ivan M.
Clerk was friendly and quick.Charles B.