We did not have a problem with the location. It was fine. But the trip with the truck was not pleasant at all. We drove about 8 hours with a really annoying and disrupting noise. We couldn't figure out where it was coming from but every time we sped over 45-50 the sound was really loud. Imagine driving all those hours on a highway with that sound? We have used Uhaul before in several occasions with no issues, but this time, which has been our longest trip, was very unpleasant and disappointing. We were hoping for a nice long trip to our new town.
Bryan S.
Customer Reviews for Stop N Go Storage of Jacksonville LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Keep your staff! She was wonderful. She made my traumatic move go smoothly. Great location, personalized service...I was so pleased
Jacqui S.The worker was very helpful answer all of our questions she was very professional nice and polite. I really appreciate her and I will always come back and recommend someone to her as well
Ronnie S.I love the professionalism of the worker there she is fantastic and very respectful
cheryl M.Need more parking space.
annet B.Good people good service
Pinckney F.I was over charged on mileage everything was done local less than 30 miles was charged 79 miles at 69 cents a mile, I tried contacting UHaul all day no respond
JACQUELINE J.This location showed great customer service! However, the reservation process with the call center needs drastic improvements!!!! The call center is a nightmare for reservations!
Sonji B.Have wifi so customers can return rentals after hours and it pick up their location
SANDRA W.Your sales associate was extremely helpful and pleasant
DONNA E.This truck was the worst truck I've ever driven. It needs replaced. The location and customer service at this location was SUPERB, but this truck needs to be retired.
Doreen A.No improvement! Service was great 👍
CARLOTTA S.So my agent was amazing. Very friendly. Funny and informative.
TIFFANY B.Kiana was very helpful, friendly, and professional. Excellent customer service skills. Overall great eperience
CHRISTOPHER H.Had 4 reservations for one strange unit. So didn't get my uhual storage unit
Alisa C.