Alexis and Anthony get 10 gold stars. Nicest people everâ€¦ bend over backwards to make things simple and easyâ€¦ i never rent from any other location in Steamboat!CAROLYN B.
Customer Reviews for Stop N Go Storage of Steamboat Springs LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Steamboat Springs, CO 80487
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : fermé
- Jeu - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Greg K.
Le client n'a pas laissé de commentaire.Dan H.
Anthony was incredibly helpful. great experiencejoshua S.
Le client n'a pas laissé de commentaire.Mark W.
Right on point. Continue to offer great service...omar J.
Le client n'a pas laissé de commentaire.Michael M.
My experience could not have been better! Anthony in Steamboat Springs was knowledgeable, friendly and most accommodating. Fantastic customer service. He was perfect in every way. Merci.JILL C.
See above â˜🏽 comments.Antonio M.
Le client n'a pas laissé de commentaire.Kelly H.
Le client n'a pas laissé de commentaire.James M.
Coordination between local location and Denver traffic was awful.John H.
Anthony was the best costumer service rep ever! Excellent emplacement!Elisabeth B.
Le client n'a pas laissé de commentaire.Timothy K.
Great customer service, easy to work with.JAY L.
Gentleman at the front desk was great.KEVIN D.
When I picked up the vehicle I was told that I could call to change my drop off location to closer to the Hayden airport. When I picked the truck up I also pointed out that the vehicle had less than 1/2 tank of gas and the person told me just to bring it back with a half tank.. Gas is 3,75/gallon in this area. I called 48hrs before returning the truck to change the drop off location and customer service told me that it would cost me an extra $250 if I dropped it off at any other location. They said I could "chance it" and they'd review it with management but I wouldn't get an answer for days. This caused me to drive 1,5hrs out of my way to drop it off as well as cost me more money for the 50 extra miles (approx $30) I had to drive to drop it off at this location.Bryan N.
The local place was great and I would use them again. They were friendly, the location was nice, and they were upfront and honest. However I am disappointed with U-Haul and will search for an alternative next time because they charged me with things that I declined (specifically SafeMoving) and to fight that charge will take more time than it's worth, so I guess that they win for now.Richard S.
Le client n'a pas laissé de commentaire.HOLLEE H.
Le client n'a pas laissé de commentaire.LISA R.
Le client n'a pas laissé de commentaire.SUSAN E.
Le client n'a pas laissé de commentaire.Steve R.
Le client n'a pas laissé de commentaire.EMILY B.
Anthony was fantastic!!! He made my experience what it was. With the stresses of moving, Anthony did everything he could to to minimize.Melissa M.
Le client n'a pas laissé de commentaire.RUSTY R.
Le client n'a pas laissé de commentaire.Jean L.
Anthony is great - extremely helpful, kind, and knowledgeable!Michael M.
Le client n'a pas laissé de commentaire.Patrick S.
Anthony is fantasticChris B.
Anthony is always over the top with making sure he can accommodate me when renting a truck from this location. So grateful for the consumer service!Kimberly E.
Great customer service even after a couple problemsDavid K.
Le client n'a pas laissé de commentaire.Peter V.
Great personalized service. There was an obvious effort to make certain the customer had a positive rental experience. I would not hesitate to return to this U-Haul location. Frank Russo 727-776-8092 email@example.comFrank R.
Excellent customer service! This location on Jacobs Circle will be my go to Uhaul store from now on.Geary B.
Anthony was AWESOME! Very friendly, helpful, and professional! Will definitely do. business with him again in the future for all of our U-Haul rental and storage needs!Martin A.
Le client n'a pas laissé de commentaire.FRED S.
Guarantee the truck you reserve!THOMAS W.
Le client n'a pas laissé de commentaire.MARK L.
Le client n'a pas laissé de commentaire.Fred N.
Great experience with Andrew at Stop-N-Go Storage! He was friendly and extremely helpful as well as genuinely thoughtful asking us how our trip to CO had gone. To improve for future customers, in regard to the original drop off location in Steamboat, another local dealer, they called the second day we had the Uhaul to inquire why we hadn't turned the equipment in (we were traveling from FL to CO a multiple day trip). I explained the rental was for up to 7 days and we were making our way safely across the US. I continued to be called daily to see when I would be turning the equipment in, not asking how our trip was going just when we'd get the equipment turned in. My rental contract was for up to 7 days and the calls started on day two. Renters beware if you prefer not to be badgered then do not return equipment to Timberline.MARGARET O.
Le client n'a pas laissé de commentaire.David F.
Would definitely rent a U-Haul from here again!Anthony S.
Instructions weren't clear for off hours returnsCOLE S.
the box was dirtyMelinda A.
Le client n'a pas laissé de commentaire.Delia M.
Le client n'a pas laissé de commentaire.BRENTLY M.
Le client n'a pas laissé de commentaire.MARK S.
Julie is great!Katherine U.
My original reservation was not available and I had two drive over 40 miles to reach two different uhaul locations to pick up the trailer and smaller truck that I was able to get. Everything time I called customer service I was on hold for over 20 min before speaking with someone. The trailer I picked up was very dirty. Terrible experienceClint N.
no parking. Very hard to return the rentalClint N.
The ladieEloy L.
The truck was very clean, staff was friendly, and I was able to get the truck I reserved.Kelli B.
Le client n'a pas laissé de commentaire.Rick S.
Julie rocks!Angela B.
Le client n'a pas laissé de commentaire.Jeffrey C.
Confirming the reservation was a nightmare. I do not believe this was the fault of the location but your survey didn't ask about this aspect of my experience.RICHARD R.
I scheduled a 26' truck far in advance. I called the day of pickup to find out my pickup location was not even scheduled to be open and had no truck. Only after spending an hour on the phone did I get a 15' truck requiring two trips instead of one.Casimir B.
The truck was dirty with cracks in the windshield.Peter V.
julie rocksDavid F.
Uhaul 24/7 access didn't work and then the online system did not allow me to pick up the vehicle once the office opened in an appropriate amount of time.Brian C.
The verification to save $20 was not very clear. I'm not sure if I was verified or not. I know I would like to save the $20. ThanksTaralea M.
Not happy with lack of dolly and furniture padding. Not happy with larger truck availability.Brian C.
Le client n'a pas laissé de commentaire.Mason S.
Le client n'a pas laissé de commentaire.Dan A.
Excellent experience! Staff was very friendly and helpful and the truck was very clean. I will definitely be renting from here from now on.Melissa L.
You might want to have the person that works at the rental agency to be well versed in after hours check in of vehicles. It would have been good to know that I need to take a picture of the fuel indicator and the odometer ahead of time in order to check the vehicle back in. that information was not given to me. Also, I had to remove the ice that was on the roof of the rental truck myself. There were very large chunks of ice on the entire roof that could have flown off the roof creating a dangerous situation for several reasons. Something to think about.Bradley N.
Nothing. The entire experience was perfect. Outstanding customer service for U-Haul!Julian B.
Very friendly and willing to work with youLea W.
I asked for a Uhaul in Craig area but they only had in Steamboat. Due to this, I had to drive 40 extra miles because when I picked up in Steamboat I had to go back to Craig for my belongings. U haul offered me 1 000 miles without considering the 40 miles of extra travel because they did not have the truck in my area and charged me for the over miles. Not fairJuan O.
The entire process was so easy! Super friendly staff and great value! Would highly recommend!DEB K.