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Randy V
Customer Reviews for Stor All Of Fallon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very nice and open on sunday
Shjerry BNice, understanding, and informational. Helped hitch and unhitch. Amazing!
Sabra PSmooth operation, addressed my concerns and hooked up the equipment.
Shawn HHave all uhaul facility staff learn from how this one is run, Charlie should be a mentor, his knowledge and skills and willingness to assist in every way to his customer is absolutely second to none, his calm kind simple explanations on different topics don’t leave you confused or have you reaching for an abbreviation booklet
Patrick Mnothing i can think of
William DFrom the equipment availability/condition to the friendliness of the staff I can't think of a thing that could improve it.
Mary WService was excellent and staff was friendly.
Lisa DGentlemen was very professional and friendly.
Edward OPersonnel amical
jeff mExcellent
Paul OAlways a pleasure to do business with this convenient location, from one business to another, Thank You!
Carl LI had to vacuum the truck yesterday when I got home from picking up the truck
James HSales clerk was excellent I was able to get in and out of there in minutes with no bs Downtown uhaul seemed to find a hundred ways to make transactions difficult. This was renting same type equipment a year ago Huge difference
Bob DA little confusing.
KELLY RVery nice experience. Check in was very smooth and accommodating to the customer. Merci
Jeff ASuper helpful and patient! Thank you!
Jerrilynn NThe gentleman that assisted me was very professional and nice. I even asked for a broom because of the snow and gravel sticking to our feet, but he said don't worry, I'll take care of it. I love dealing with wonderful people.
Joy LWay too expensive. If I had had more time I would have just bought a box truck to move with. At least I was able to pull my boat with it though.
Ryan RSo far so good but we broke down and we’ll see how they communicate with me with this for the extended period of time I have it
Lancer WExcellent and friendly service
RANDALL SVery respectful and Awesomely customer service PLUS! I will use this location again and passed the word by mouth! Thank you for a stress free rental.
Johnnie WDrop off was close and easy access. Thank you again !
patricia ENot an issue with where I picked up but having to drive 2 hours extra to pick up the trailer wasn’t what I wanted to do.
Tyler GI was supposed to pick the trailer up in Reno and I wanted a bigger trailer. I was told I could not get bigger trailer and at the last minute (the night before I was to pick up the trailer) Haul called me and told me I would have to drive to Fallon 249 MILES OUT OF MY WAY to pick up the trailer. I AM NOT A HAPPY GUT!!!
Larry CExcellent Excellent Service the gentleman helped me tremendously. 10/10 in service
Janet WCheck/ repair equipment
Perry DCharlie was super helpful and easy to work with. He got me set up, provided some pointers and recommendations for where to eat for dinner. It was easy and painless.
William JThe trailer was broke and the guy wanted to give it to us anyways was very hesitant on trying to solve our problem in the end our problem to get solved we did get a different trailer but overall very unhappy about the service we got it late like three hours late and we returned it later on the next day due to weather and the guy actually called my cell phone and wanted to know if I was going to return it as all he cared about was the trailer being returned. I move a lot due to my job and I rent U-Haul's a lot and I've never ran into this problem before very I'm satisfied
Sara RI believe the uhaul pricing is ridiculously expensive.
River bThe employee was very helpful in hooking up the equipment.
Kevin MIt would have been nice to call the location direct. I had to go out of my way to find out what equipment they had on site and if I could rent it quickly. I tried phoning, but received someone that couldn't really help me. Because of this, I'll be hesitant to use Uhaul for my next trip to the auctioneers in June.
ELVERA LBest U-Haul rental experience I've had. Great customer service at Stor All of Fallon.
Kenneth WThe team was phenomenal. I also had to call several times to rearrange my pick up time and they were more than willing to assist with everything. WONDERFUL team and VERY helpful!
Carson Anothing
Richard MGreat customer service very nice people in Fallon nv
dwane DMake the online experience not so complicated.
Elvera KRien
Patricia GNot a thing. The people and the service were excellent. Merci
Melody WWell first truck I rented the back door wouldn't go down due to the cable above winded.Took many hours till roadside assistance called me back.Roadside assistance wasn't able to come out till 6 hours later so I had to put my move till the next day. Switched uhaul truck next day and everything went awesome after that.But I do appreciate the uhaul tho it's very busy and they do try. Much Mahalo fallon uhaul(thank you)
Bernadine FAwesome Custamer Service, made renting super easy!
Gina JCharlie helped me! He is THE BEST person EVER! Can NOT thank Charlie enough, he's helped me rent 3x's now, he is ALWAYS helpful, cheerful and ALWAYS friendly, couldn't ask for a BETTER associate at the Gummow U-Haul in Fallon, NV.. Charlie is greatly appreciated. ~Pat Burton.
PAT BNice guy that helped me.
Nancy AN/A service was top-notch.
Emily PNo issues at Fallon location and dropping off.
Robert HThe only problem was we found a weed pen in the cab after we drove through states where we could have gotten in a lot of trouble for having weed.
Logan BThe whole experience was smooth and trouble-free. I'm not sure what else they could do. Maybe if the main uhaul website didn't have 5 or 6 screens trying to up-sell me stuff, that would be an improvement.
David TCharlie was THE BEST person EVER at the Gummow U-Haul in Fallon, NV. 89406. I got the BEST deal for the Memorial Day weekend and EXTRA time for the price I paid! Got to California and back with no problem! THANKS CHARLIE!
PAT BThis NEW 26' heavy duty Ford was THE BEST ride ever! I was intimidated by the size, I must admit, but it did the job. I was at my destination from California to Nevada in less than 5hrs., maybe 4,5 hrs…WOWWWWW. Truck handled like a dream! THANKS! ❤️ Pat, from Fallon, NV.
Patsy BDevelop better system for moving equipment, long distance, from one site to another. I wanted a Tow Dolly and had reservation for one but it was never turned in as scheduled. Stor All Of Fallon provided the only Auto Hauler they had at the Dolly rate, Great Customer relations.
Sidney PI drop off after hrs
Anselmo SN/a 9th
John A