Thank you for returning the "C" to Customer Service. I truly appreciate the awesome service and care from Location # 45389
Karen B.
Customer Reviews for Stor Moore YVA LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The equipment might have been well maintained, I couldn't really tell. I found it to have a lot of hard miles, a lot of rattles, had a skip when idling and not very stable on the road. I would think that a truck with more than 130K miles would have been cycled out of your fleet. This is a truck I would expect to find at the no name truck rental companies. For the price I would have expected something a lot newer with a lot less miles.
Philip A.It was quick and easy to use the app. Getting and returning the truck was easy.
Anne H.For the Uhaul app, have the virtual truck pickup as an option for people even if they are late to pick up. I was late to pick up, and then had to spend twenty minutes on hold just to have them reset the online pick up so I could complete the process on the app. Just make that a feature on the app, the option to say "I'm late picking this up, but I still want to do the app pickup"
Emily J.Uhaul sent us to a non staffed location (even during business hours). Required extra effort to retun.
MADISONTHERESA-L B.