Évaluations des clients Storage 290 LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage 290 LLC

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Matthew L.
Évaluation :

Truck wasn't ready when I got there. Woman at the desk was rude and seemed bothered to have to help me

Tiffany F.
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Le client n'a pas laissé de commentaire.

Charles H.
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Le client n'a pas laissé de commentaire.

Lamont J.
Évaluation :

Le client n'a pas laissé de commentaire.

Charles H.
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Le client n'a pas laissé de commentaire.

Sarah S.
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Le client n'a pas laissé de commentaire.

john S.
Évaluation :

When we arrived at the location, they were closed. We had been sent a link with instructions to follow from our cell phone on how to return the truck. However, it's out in the middle of no-where and the internet service was impossible. No matter what we tried...including standing in different places of the lot, we could not connect to the internet. And it kept saying our location couldn't be identified. So I called the main U-haul number to find out what our options were. I wanted to talk with a live person, and was on hold for over 9 minutes. While on hold, the pre-recorded message said something alongs the lines of "If the location is closed and you cannot return the truck with the instructions on your phone, please come back another day when the office is open." REALLY?? We had just spent the day moving and because the internet connection at your location is so poor, you want us to add an additional 30 miles to our truck rental? And spend another hour, on another day, to return the truck? Bad business. During the time I was on hold (ALMOST 10 minutes) waiting to talk to a live person, my husband, after walking all over the property trying to catch a signal, was able to complete the process. But it was an entire 25 minutes from the time we arrived on the lot to finishing the process. It was not a pleasant experience at all and I do not know that I could recommend.

Fred C.
Évaluation :

We were given the oldest truck there, and it was on E.

Non reviews have been submitted for this location.

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