Évaluations des clients Storage Depot Los Fresnos

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Depot Los Fresnos

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Tiffany F. le

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Le client n'a pas laissé de commentaire.

Lenard W. le

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Tire was flat on trailer. Gas was low one quarter tank. How am I going to return this with the same gas. I lose either way this is a stupid policy. I won’t rent again with this policy.

Rigel J. le

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Vere sweet the lady , very helpful

Jesus R. le

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Le client n'a pas laissé de commentaire.

LEONARD B. le

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They were closed on Sunday. I called customer service and young lady advised me to take pictures and call call Storage Depot Monday. I tried several times to call them about trailer and never did get to talk to someone there. I have made many self moves using U-Haul. I will buy a trailer next time.

martin V. le

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Being a contractor I really have to make sure I manage my time thru out the day with efficiency. Johnny made the process a smooth and fast transition. I was able to get everything accomplished for my clients today because of the thoughtfulness Johnny put in my situation. 5 star rated customer service

Maria C. le

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Return needs to be changed to an easier way because returning on the website was not easy. Had trouble doing the return on the web site because of the change of size of truck when I rented it.

james B. le

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I am moving my Dad here for assisted living. They understood our difficulties and actually helped check in the truck while we were dealing with other matters. While we were on the road, my bank detected fraud on my credit card, and they helped us through coordinating payment, including unlocking my storage area so we could unload promptly, and not miss our truck check-in deadline.

Ruben G. le

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Great service and rates. Enjoyed working with y’all.

Christian C. le

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Le client n'a pas laissé de commentaire.

MAR LOU W. le

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The shocks on this truck should have been replaced prior to renting it out again. Every bump on the road caused it to jump up and rattle all the furniture in the back. Several times I thought I was going to overturn due to the jumping literally off the road. Additionally I felt, and could hear, the engine revving up as if I had the cargo pull on, which I didn’t. Not sure why it did that as I kept the speed at a steady 70 but it may need to be checked out. Other than that I have been well pleased with UHaul services in the past.

Nicole F. le

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Le client n'a pas laissé de commentaire.

Scott S. le

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Le client n'a pas laissé de commentaire.

Les M. le

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Le client n'a pas laissé de commentaire.

Larry S. le

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Dropped off at one on highway 100 load Fresno

Larry S. le

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Le client n'a pas laissé de commentaire.

Gary L. le

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Le client n'a pas laissé de commentaire.

DELMAR EUGENE F. le

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Le client n'a pas laissé de commentaire.

David B. le

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Reservations were lost. Reserved at wrong location in Houston. Car dolly not reserved as requested. Car dolly not reserved same contract. Overall charged more than reservation was said. Truck over usage on gas...80.00 one way We won't be using Uhaul anymore. Thank you

WOLFGANG P. le

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Very professional management and facility in great condition. I moved out on 31st of December for personal reasons. thanks. karl pietsch

ADRIAN P. le

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I always felts safe having my personal belongings there. Flor there was also tremendous, very helpful and easy to work with. Thank you for all the help

DAVID R. le

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I used outside storage for an RV. I actually removed my RV on 12/21/18, Canceled one 12/29/18 and received confirmation of same. Not 1/5/19 as listed.

YVETTE S. le

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It’s convenient and easy process.

Jason B. le

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Le client n'a pas laissé de commentaire.

David N. le

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Le client n'a pas laissé de commentaire.

Deborah K. le

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Le client n'a pas laissé de commentaire.

roberto R. le

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Le client n'a pas laissé de commentaire.

Les M. le

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Le client n'a pas laissé de commentaire.

william R. le

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Le client n'a pas laissé de commentaire.

GERARDO C. le

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Le client n'a pas laissé de commentaire.

Christian M. le

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Le client n'a pas laissé de commentaire.

TRACY A. le

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Get the size of the truck right, be there at the time the customer made the reservation. Not 2 hours later. Actually mark the gas with the actual gas it has, not more. Actually compensate the customer when they went through a MAJOR inconvenience. Horrible customer service in the Los Fresnos storage in Texas dealing with the uhaul

luis F. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Jaime G. le

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The young girl was trying to charge me for extra services. She was not as friendly and appeared to have no concept in customer service.

steve M. le

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Le client n'a pas laissé de commentaire.