Évaluations des clients Storage Depot WPA

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Depot WPA

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

karen G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rod C. le

Évaluation :

I rented a 26 foot truck. There is very limited parking space. It is an accident waiting to happen with turning the 26 foot around without hitting a storage building. Smaller trucks are fine. No place to leave after hours without blocking driveway.

Tim P. le

Évaluation :

After having had a reservation for a month, Uhaul was unable to find a truck at the last minute. It took a favor from a friend to pull strings to find me a truck large enough to fit my load. The young girl at the pickup location was inexperienced and lied about the amount of gas in the truck. The amount on my invoice did not match the amount charged to my card by $50. No help. Take it up with corporate.She promised to change all the information in the contract. Of course, that didn't happen. She wouldn't pick up her phone when I repeatedly called and left messages. Reservations don't mean anything with Uhaul. What can you do to improve? Simply keep promises made to your customers and charge them according to the invoice.

Melvin B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Danny M. le

Évaluation :

I took way to long to pick up trailer. Most of problem was with getting my rental to go through U hauls system. The trailer was parked in different location. Had to go around block to puck it up. Then return to location for paperwork. As far as trailer condition. It was old and had lots of previous patch work to it. Had no jack for disconnecting and reconnecting. The surge brakes have no way to block them. Was unable to back up hill with loaded trailer. Which created big problem.

MARK S. le

Évaluation :

I made a reservation for a truck at a location in Orange, TX where I had a storage unit to make the pick up easier. I received several emails after making the reservation confirming, then changing the locations for m pick up. Trying to call the businesses proved fruitless as I didn't get an answer. I finally got through to the last location I was told to pick up my truck and was told they didn't have trucks. He was very nice and called another location and confirmed the location I was supposed to use. The personnel at that location was nice and helpful and I was on my way quickly, but I found the reservation process less than acceptable.

DONALD D. le

Évaluation :

Special thanks to Jamie and Jada

Helena W. le

Évaluation :

Le client n'a pas laissé de commentaire.

MIGUEL H. le

Évaluation :

Have the U-Haul available where the reservation was made. U-Haul representative call 4 times and kept cancelling or pushing my reservation further away. Was not a pleasant experience having to drive from Baton Rouge to Orange back to Lake Charles and then to Pasadena.

Arlicia C. le

Évaluation :

Le client n'a pas laissé de commentaire.

ALLEN T. le

Évaluation :

Le client n'a pas laissé de commentaire.