Évaluations des clients Storage Depot

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Depot

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John A. le

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We rented a motorcycle trailer for 1130 and for some reason the lady at the front lied about our reservation to cover for the maintenance man who was using the trailer for personal moves. The trailer also was dirty, filled with clumps of hay or grass.

William G. le

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Equipment was turned in during a rainstorm. the parked cars hampered driving into the covered entrance. You consider eliminating the parking space next to the covered entrance.

Kenda H. le

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Left truck after hours. Return process with the phone was quick and simple.

Caitlin F. le

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Staff was friendly and helpful.

Tammy P. le

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Le client n'a pas laissé de commentaire.

Link K. le

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Le client n'a pas laissé de commentaire.

Morlan W. le

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I had an appointment to pick up at 12 noon and there was no one on location. I had to wait for an hour to pick up. I did not receive a call or text to inform me of the delay.

Nina C. le

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Terribly rude staff and slumlord mentality.

Rick L. le

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Le client n'a pas laissé de commentaire.

David W. le

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Le client n'a pas laissé de commentaire.

keith A. le

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Le client n'a pas laissé de commentaire.

Jesse B. le

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The staff was friendly but did not seem to have a clue about 24/7 pickup. I first received a call the day before informing me the truck was double booked and they would find me a different place. After not receiving a call back I drove to the store. They told me they were not a 24/7 location but had moved things around and put a lock on the truck and gave me the combination for me to pick up the next morning. When I showed up the next morning the combination would not work. After fighting for over an hour and getting on the phone directly with UHaul (which they couldn’t even help me) a worker showed up and could not explain why it wasn’t working. Finally the worker cut the lock and I was able to take possession of the truck (which was filthy inside with sunflower seeds). That afternoon I received a phone call informing me the reason the lock didn’t work is because a UHaul rep had come by and replaced that combination with his own and that I would have received the new one if I would have proceeded through the 24/7 check in process. Due to the conversation the day before and the lack of ANY communication from UHaul I didn’t think I needed to since we had already agreed on a process. UHaul should have an automated process that I should have woken to an email from them or something reminding me to check in but there was nothing.

Cherry W. le

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The overall experience was excellent.

Gabrielle L. le

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The original drop off location didn't exist and when we called to let someone know I got a major attitude from the woman on the line. She cut me off as I was trying to explain the situation to her and had me repeating myself asking the same questions over and over like somehow I was making the mistake. Honestly thought about just going back to the shady address we were given at first just to get off the phone with her.

David O. le

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Le client n'a pas laissé de commentaire.

Mark G. le

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Le client n'a pas laissé de commentaire.

Miranda V. le

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Le client n'a pas laissé de commentaire.

LARRY A. le

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Le client n'a pas laissé de commentaire.

Randy R. le

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Le client n'a pas laissé de commentaire.

Shellie A. le

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The ladies at the front desk were just great! Very friendly and professional without being stuffy. Best uhaul experience to date.

Donna D. le

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Le client n'a pas laissé de commentaire.

JOY L. le

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Employee was quick and friendly. She knew what additional items we needed. Took care of us well.

James D. le

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Le client n'a pas laissé de commentaire.

Theodosia H. le

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The cab had a heavy smoke smell and there was cigarette ash everywhere and sticky stuff on the seats and in the cup holders. The floor of the cab had dry mud/dirt.

Randi C. le

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Le client n'a pas laissé de commentaire.

Randi C. le

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Facility manager is incredibly helpful and efficient!

Joseph B. le

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Le client n'a pas laissé de commentaire.

MARK S. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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Le client n'a pas laissé de commentaire.