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kiron D
Customer Reviews for Storage Express III LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything at this location was made easy. I will definitely consider using this location again.
Joy LU can approve loading up yr credit card in the system but over all everything is fine
PATRICIA TMaybe let us leave the truck at another location. But the rest was great!
SANTIAGO PQuick and easy rental AA
Luis AFirst time customer, I needed to rent a U-Haul, drive 3,5 hour to Orlando, pack up an apartment and get back to Broward. The only issue was the battery that died when I pulled over to get gas. It was repaired in a timely fashion, with only a minor delay and getting everything done exactly as needed. The amount of money I paid, it's pretty fucking annoying. I'm not sure who's fault that might be but I'd suggest making sure all vehicles have a new battery at least every 4-5 years. Everyone I interacted with, Heidi specifally was especially nice, professional and extremely helpful throughout the entire experience. Her service was a complete 5/5, but I have to give a 4/5 because of the battery.
Michael HWell it would be easy for me to have collected on the 50 $ guarantee as they lost my reservation this was not the fault of the staff at this location but these nice people made sure I got a truck. I was delayed I getting my move started but did get a truck
Darrell SNothing everything was great..the young man who assisted at the storage place awesome...very polite and super helpful...
Wesley TThe location was more than efficient. Unfortunately, the on-line reservation system is very inefficient, took much longer than the time I used the truck itself. I will never use it again.
Doreen MThe staff was beyond friendly and very helpful. Made my experience better than any other moving agencies in the past.
Maverick LA hydraulic ramp that is wider than what U-Haul has, would be good. It would be also good to have persons on the premises to help with moving stuff in and out of the storage space. Alternatively, it would help to have forklifts.
Nandan Ccustomer service was stellar.
Chad ANothing and Heidi was so helpful. I'll definitely recommend this location to anyone in the future. Merci.
Phillip HStaff didn’t not inspect the vehicle with customer before pick up to note any prior damage on the vehicle
Joshua TTrucks are really old. Need a new fleet, the overall experience was ok. No hitches surprises or glitches.
Dwight AHave more trucks
Jessica TBest costumer service in the area!
Geissel VKeri is amazing
Eric MClean inside windshield.
Robert SPops Fleet Service didn't have a truck available for my reservation. I picked this location because of its proximity to the locations I needed to visit in the truck. It was a huge inconvenience on moving day. To add insult to injury, I was charged $18 in gas even though it was left on full. Even more, I was charged double mileage than what I would have used if my original reservation wasn't messed up (by not fault of my own). So will I use Uhaul again? Most likely not. Why? Because I was terribly inconvenienced on my meticulously planned moving day, throwing off everything. Then Uhaul nickel and dimed me on every mile, gas, and pain in the neck that they caused. I really hope no one else has an experience like this. This was a bad experience and I don't wish it on any future customers. Oh! And I have yet to receive an email response to my email outlining all this. It's been over 3 days.
Kassie MThe people that work here are friendly and very helpful.
Marlon fService very good and professional the manager was very pleasant thank you for the service Claude kadoch.
CLAUDE KAll good a great experience.
WAYNE BMy truck broke down and had to be towed
BENNY SCarrie is very friendly and efficient. Quick process. I love that UHaul location. Good and fast service. Norma Hitchcock
NORMA HIt was great. Thank you.
Barbara DKeri is awesome
Eric MHeidi is awesome
Eric MNa
James RThe service was incredible..fast and very professional. However the vehicle was dirty and smelled horrible on the inside.
susan lS.O.
STEVEN DAmazing experience. Very efficient and professional employees. Cost was actually better than what was quoted.
ROBERT WThe vehicle was clean, but it was not mechanically sound. I filled it with petrol, as the customer who utilized it before me did not. U-Haul used to provide free local mileage, now they charge a per mileage rate. As with all corporate empires, they exploit their customer base to maximize share-holder value.
Daniel LThey were friendly, professional and patient as I had some issues. Thank you guys, you are the greatest.
SHIRLEY JVery good location
BENJAMIN NGreat customer service!
CARLA GGreat Service!!!
ronald f