Évaluations des clients Storage Guys

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Guys

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Jocelyn P. le

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Le client n'a pas laissé de commentaire.

Jocelyn P. le

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Le client n'a pas laissé de commentaire.

Donald B. le

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Le client n'a pas laissé de commentaire.

Cara J. le

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Nothing the gentleman that served me was awesome.

PRASHANT S. le

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Le client n'a pas laissé de commentaire.

rian z. le

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Nothing. Every aspect of the rental was perfect. Al was a great guy to deal with and I will rent again from him in the future if I need a UHaul.

marvin p. le

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Make sure your customers clean the inside of your trucks after they are done using them.

Debby H. le

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Le client n'a pas laissé de commentaire.

Shelley D. le

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When I called a couple of days before to confirm they stated they had no correspondence from u haul yet and did not have a trailer at that time

Robert G. le

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Issues on the time I booked the truck, I had booked it for 9:00 am and did not get it until 4:30 pm. I booked the truck a month in advance and no-one contacted my other than the confirmation number. I called two days in advance to confirm the location for pick-up it was then that they informed me of the change.

sena m. le

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Marty was absolutely wonderful. We had a misunderstanding in the distance of our trip and out of the kindness of his heart he looked after me. Highly recommend his business and recommend him over the other uhaul provider in Prince Albert. The other business I phoned for 2 hours and was busy. Had to go there and tell them their phone was off the hook.

barry s. le

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Le client n'a pas laissé de commentaire.

Al K. le

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Le client n'a pas laissé de commentaire.

Maurice G. le

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There was no wiper fluid for the second time I used this vehicle, and a clean napkin I forgot in it last time was still there. The inside of windshield had swipe prints from someone wiping frost off inside windshield. Customer contact was ok.

Audrey W. le

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Le client n'a pas laissé de commentaire.

Kendall C. le

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Again sinage. It would be nice if they had a sign up high instead of just on the fence which was covered by the two trucks parked there.

Jessie S. le

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Know the meaning of "Reservation". Do not accept orders/bookings/reservation if you do not have any available vehicle. There is something wrong with your system. You have to do something about it. I had the same problem with my friends who had received order confirmation even if you don't have available truck. Your online ordering or reservation system should know when to accept and not to accept booking. You are a moving company. You should know that moving is already stressful and you are there to help lessen the stress, not to add more stress! Who would book for reservation a month ahead and is okay to receive a notification 2days before that you don't have any truck for them?? Please do something about it! Yes you gave us 10ft truck instead of what we reserved which is 15ft but hey I had to sell my couch $700off the purchase price just because you did not give us what we booked for!

GILBERT M. le

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this wasn't me preferred location either. again you make me travel 120 away for no reason at all. again worst company ever. unfortunately the locations owner are not the one behind it they are just following what a rude and unprofessional company say and they never face the costumer.

Vici H. le

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Provide to them what they ask for. We asked for and booked a 20' truck 2 weeks ahead, and they supplied us a 10' one - so it cost us twice as much in time and in money, never mind the major inconvenience. NOT IMPRESSED AT ALL!

MARK G. le

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Le client n'a pas laissé de commentaire.

RONDA F. le

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These guys were terrific, very personable. They made my move less stressful.

Ron C. le

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Nothing at this location

Phillip G. le

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Le client n'a pas laissé de commentaire.

Trish B. le

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When I was contacted to confirm my reservation I was informed the trailer I requested was not available, this was not acceptable as I was moving out of province and required the larger trailer to move. It was eventually arranged for me to get the size I requested. When I arrived at Storage guys there were only 8 of the 12 furniture blankets I requested there and they were laying on the floor in a dirty pile. When the fellow who whorled there went to hook up my trailer he ramed the trailer hitch into my bumper scuffing my brand new SUV's bumper and just said oh sorry. I would both recommend this location in the future and am expecting that Uhaul will cover the cost of repairs on my vehicle.

Kelvin P. le

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Le client n'a pas laissé de commentaire.

Sean C. le

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Website says they open at 9am, after waiting for 25 minutes I called the number and the answering machine says they open at 10am. I came back at 10am and they didn't show up until 10:20am. Poorly run business. 10am is not early and they couldn't even be on time. They're tardiness put me behind schedule for the day.

Katherine B. le

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Door doesn't close all the way so it's so loud Seatbelt doesn't work Air and heat doesn't work Stereo is blown Side mirrors are stuck far back so can't use em Wiper on drivers side didn't work Can way too small for average size ppl

RON W. le

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Le client n'a pas laissé de commentaire.

Jeff L. le

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Confusing location. Was initially unsure if location was where I was suppose to pick up truck. Location also did not have the truck I wanted and did not compensate me for taking a larger truck. Location also did not have the boxes and other supplies I ordered but I wasn't charged. It did however inconvenience me further.

christopher p. le

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20 mins waiting b4 somebody came to open the gate!!!