Customer Reviews for Storage Max Tyler
(Concessionnaire U-Haul dans le voisinage)

831 évaluations

4911 Old Jacksonville Hwy #100   Tyler, TX 75703

(903) 581-7007

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 10h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(903) 581-7007

4911 Old Jacksonville Hwy #100
Tyler, TX 75703

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam : 8h am à 5h pm
  • Dim : 10h am à 2h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Check equipment. Right low beam headlight was not working.

DONALD A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA E. 
Évaluation :
5

The representative behind the desk was excellent!!!!

CHRISTOPHER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elder H. 
Évaluation :
5

Again, the cost was outrageous

Scott S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHLOE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHY R. 
Évaluation :
5

Very friendly and helpful

Patricia A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JA DARIUS H. 
Évaluation :
4

Everything went very smoothly

CLIFTON C. 
Évaluation :
5

I had a great experience at this location the people were very nice and professional

KEITH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruby H. 
Évaluation :
5

staff always friendly and helpful

Joseph E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CARI M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camry D. 
Évaluation :
5

Keep doing what you're doing!!! Great job

JONATHAN JR W. 
Évaluation :
4

Fast and easy.

WILLIAM L. 
Évaluation :
5

Great Service!

AARON THOMAS C. 
Évaluation :
2

Booked online. Booked an appliance dolly & a furniture dolly. Location had neither. By booking online I thought I was saving time. My husband was in the office for 30 minutes. Ended up with no dolly's & a truck with no gas. Not just low on fuel, NO GAS!! The gage said 9 miles until empty. I rented a truck in September from another location, online. There were zero issues. I had that truck picked up with all the equipment I needed in 10 minutes. Yall have a problem @ storage Max. Never again!!

Bruce G. 
Évaluation :
5

John and Josh offered great customer service.

Amanda T. 
Évaluation :
5

Very kind

Brenda C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMELA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline C. 
Évaluation :
4

The trailer had a broken part and instead of changing it out for another pice. Of equipment they still have it time

MATTHEW N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER S. 
Évaluation :
5

1st class operation.

Bernard M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick H. 
Évaluation :
5

Great location, with excellent service. Would highly recommend.

CHARLES S. 
Évaluation :
1

Document the milage correctly and mark it in front of customer at turn in and express mileage at truck turn in. I was charged for over sixty miles yet my route one trip full circle was tracked at 49. Unfortunately I did not take pictures to document the milage but I won't make that mistake again. I would not recommend this location.

Jenifer H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Okocha Joel S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHAWN C. 
Évaluation :
5

The staff were very busy when we picked our truck up, but they were extremely patient with every customer. We decided, at the last minute, to rent a dolly, but they did not have enough of the ones we wanted. The one they had was fine, but they gave us extra felt covers to help. We were very pleased.

WILLIAM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine S. 
Évaluation :
3

One employee tells you going to do something and never puts under contract. Then other says totally different. PLUS gave wrong address to return so charged extra mileage

DONNA P. 
Évaluation :
5

Nothing,just keep John and Josh there to keep delivering that professional customer service!

Reginald L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominique O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin D. 
Évaluation :
5

The only issue was the inside of the windshield was filthy and had hand prints on the passengers side.

Thomas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIN HALEY W. 
Évaluation :
1

Don't tell the customer you ring them up as residential to save them money when they're a business account spent twice what I should have because I trusted a stupid guy at the counter

Taylor B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chataka W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SONYA B. 
Évaluation :
5

Josh was professional, helpful, kind, and knowledgeable. Thanks, Josh!!!

MARY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FAITH CHARITY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Veronica M. 
Évaluation :
5

Not thing

James G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shqunta B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
5

Good people. Very helpful.....

RAY GLENN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rajesh S. 
Évaluation :
2

Reservation was not in system. Delayed trip by over an HR. This is 2 times in a row this has happened. Josh was very helpful in trying to remedy the situation..

Vickie M. 
Évaluation :
1

The truck was not swept and cleaned out. There were no travel blankets. And charged me for 104 miles when we drove less than 30. I was told to come back Monday to get the issue looked at.

David H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy W. 
Évaluation :
5

These guys are great. The place is clean, the staff are professional and very helpful.

Dennis Wayne C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H. 
Évaluation :
5

Very efficient service. I will use this location for my future needs.

Phillip P. 
Évaluation :
2

The man was rude. Said he would check truck in and e-mail receipt when completed but he did not. Had to drive back next day to ensure it was checked in. It was not but the man did it right away and brought receipt to my car. He was apologetic about my experience. He was nicer than first man. I do think I should've gotten some sort of refund for returning truck a day early. I would've been charged for an extra day if late so why not reward customer a bit for returning a day early.

ANTHONY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARBARA P. 
Évaluation :
5

Rien

Tim A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cletus M. 
Évaluation :
3

N/a

Jeren G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEAH S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Celetha H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Journie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Busonia M. 
Évaluation :
5

More parking spaces.

PAUL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melisa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffery O. 
Évaluation :
5

Amical

Alice R. 
Évaluation :
5

Equipment worked well but previous user apparently hauled wet concrete that coated the corners. This made some of the tie down points unusable as they were essentially concreted in place. Overall great experience though!

Paul R. 
Évaluation :
5

John was super helpful & friendly! Made my rough situation I was dealing with a lot better with his kind & courteous demeanor! Definitely will use this place again!!!! And recommend

Leslie H. 
Évaluation :
5

Leave it as is at this location. Friendly people and easy check in

William M. 
Évaluation :
3

The man I spoke to was friendly and helpful. I appreciated that. The location was closed when I dropped key off, so I had to look for drop off location for key. Very professional.

Julie M. 
Évaluation :
5

I called for a rental literally at the last minute and I was treated so very professionally anyway! The gentleman that helped was about to tell me he didn't have any availability (which he didn't) when another customer pulled in the parking lot to return a truck. I was offered that truck right there on the spot and you can't believe how that professionalism impacted a family in dire need. They were homeless and were just able to get into a rent house but had zero furniture. Nothing to sleep on except the hard floor. This truck helped me help them. I took the truck to a furniture store to get mattresses, then to Palestine and picked a used bedroom suite, then went to Hallsville and picked up another used bedroom suit, and took all of it to their rent house in Longview, got them set up and they were able to sleep in real beds for the first time since Covid-19 hit and they were tossed out of their living situation right after being laid off. Thank you for giving my sister and her family a comfortable night's rest for the first time in 4 long months! They are so so grateful, and it all hinged on your guy's professionalism! Merci.

AMANDA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAFAYETTE A. 
Évaluation :
5

Nothing! The service was wonderful

LATRINA DENISE W. 
Évaluation :
5

Ready and waiting for me on time. Very accommodating staff helped me change my reservation to meet my needs.

Robert D. 
Évaluation :
5

Take the sign out of the truck that advertises

Joshua M. 
Évaluation :
5

I was completely satisfied

QUIANA ELISE R. 
Évaluation :
1

Maintain the trucks and clean them, the truck I was rented was dirty and falling apart and the back of the truck Loading bay smelled like spilled gas and oil, not to mention it was dirty, the driver side mirror kept moving down so you only saw the concrete on the road (so while your driving the truck you have to hold the mirror so that you could see the other traffic to switch lanes/ talk about a safety hazard) the truck was soo rusted that it didn't function properly on the most important parts of the truck for a moving customer, the sliding door and latch and the ramp were a complete joke you couldn't hardly close them or use in the way it was made because of the rust, the cab of the truck was a hot mess the cup holder area was falling off and the floor by the pedals burned your feet because there was a hole so all the heat from the engine was put right on your feet the battery light kept coming on for whatever reason, the seats were torn the pleather was coming off, drinks from the last person to rent we're still spilled on the floor and stuck to the bottom of your shoes, and they thought this truck was perfectly fine to rent to me, very poor customer service and product quality and they charge you to the hilt for equipment that should be retired, And when you tell the clerk at this location about the quality of the truck when you return it they do nothing about it and still charge you full price without an apology or some kind of discount on the price, which I think should be a priority because these things are safety hazards!! Especially since I thought uhaul was great up until this point and why would they give me a truck that was in that poor of condition, i understand used condition but this went well beyond that and I feel as though I have wasted money because my belongings now smell like gas and oil and where is my compensation for that?

KAYLA S. 
Évaluation :
2

I noticed a very low tire when I got the trailer home. I had to turn around and take the trailer back to the dealer. Air was added to the tire but I found a large flat shinny nail in the tire at my first stop for gas.

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHLEY E. 
Évaluation :
5

Nothing that I could see.

LAWRENCE WAYNE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

eddie S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Noe D. 
Évaluation :
5

Jacob was great

TERRY LYNN M. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page