Évaluations des clients Storage Monkey

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Monkey

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Tim T. le

Évaluation :

We couldn't be happier with the service here. Highly recommend.

JOSE T. le

Évaluation :

Nothing to improve. Jeff was a stand up guy and helped me out fast. Very veteran friendly establishment. From now on I will only use this facility for my uhaul needs!

Jorge M. le

Évaluation :

The location was above and beyond. Need a sign nofying customers where drop box is located. But the self return is a hassle. Got charged for 2 days because uhaul was not user friendly.

Paul S. le

Évaluation :

Great customer service and professional staff, was very pleased with my experience.

DUSTY B. le

Évaluation :

Le client n'a pas laissé de commentaire.

George M. le

Évaluation :

Everything went smooth and truck was in perfect condition and very clean and well maintained and the staff was very helpful and courteous highly recommended will rent again from this location

Justin B. le

Évaluation :

I predict the checkin online Location added charges I didnt ask for and suddenly couldnt provide me with a receipt until I called uhaul for it to be emailed for me had to threaten the guy to get a refund of charges I didnt approve of when doing the online inspection of tow dolly the guy took my phone when I asked about pictures and said it's ok and hit approve all .. tow dolly had damages ..

George S. le

Évaluation :

We drovw 140 miles to pick up the truck.We waited from 8:00pm until 2:00 am. we finally gave up and got a motel and picked up the truck the next day. This was a nightmare and our scheduled arrival in arizona was wrecked. Budd Scroggins.

Stuart D. le

Évaluation :

George was awesome

james J. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jacob H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anthony M. le

Évaluation :

Le client n'a pas laissé de commentaire.

MIKE C. le

Évaluation :

Jeff and Mike provided me with a excellent experience. All good. Thanks

Gina C. le

Évaluation :

The gentleman I dealt with was wonderful & so helpful! He got me off to a great start & made my moving g Fay easier!

Griffin W. le

Évaluation :

Learn how to use your computer properly.

Brittany S. le

Évaluation :

The truck was filthy (I took pictures) and I was over charged. The facility was supposed to open at 8 and no one was there to check in even though I waited for someone to show up. The rep that rented me the vehicle initially did not go over the return process at all so I was unaware that a self check in was an option and I was way over charged on my miles. I'm very dissatisfied and disappointed with this experience and I will definitely be voicing that to anyone I know that may find my experience helpful in avoiding this situation for themselves.

Michael W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Shori W. le

Évaluation :

Drop off was a breeze and then location is clean and easy to find. No issues at all.

Weston Y. le

Évaluation :

Le client n'a pas laissé de commentaire.

MENGASHA E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Harlan A. le

Évaluation :

Very friendly and quick service. Great place!

Thomas E. le

Évaluation :

Professional, friendly. Suggested filling out this form to try and help fix the issue with not being able to reserve a dolly.

Brittani D. le

Évaluation :

Staff was extremely helpful and kind

Karen T. le

Évaluation :

Le client n'a pas laissé de commentaire.

cassidy B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Marissa Z. le

Évaluation :

The truck we reserved did not come with a ramp. I was not aware of this and reserved a dolly. I wish someone would have said something to me. Also while returning the truck the car battery died at the gas station. Fortunately it restarted with jumper cables but that is a serious concern.

DARRELL D. le

Évaluation :

Le client n'a pas laissé de commentaire.

GREGORY D. le

Évaluation :

Do yourself a favor, pick up your U-Haul somewhere else. They do not carry any accessories. They do not carry hitches, they do not carry blankets, they do not have dollies. They did not help me hook up my trailer or check it to make sure I hooked it up correctly. In fact, because he did not carry the accessories that are usually found out of U-Haul place, I drove off without the lights hooked to my trailer. I drove my truck with her trailer home which is about a mile and a half. I got in my car and went to get the parts that I needed. I am moderately knowledgeable about the safety operation of a trailer being pulled by an automobile. If you are not, doing business and here you'll be in trouble.

Joe B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Scott A. le

Évaluation :

This location did not have the appliance and utility dollies we requested in our order. We had to go to the main Lubbock center (34th & Ave. Q) to get them. The agent there did not charge me, because we had to go across town to get them. (Much appreciated.)

john T. le

Évaluation :

Le client n'a pas laissé de commentaire.