The lady who took care of me was excellent. Unfortunately she said she's retiring soon but she was very helpful and I'm sure everyone at that location will miss her when she retires!
Jacob H.
Customer Reviews for Storage Plus
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I can't think of a thing. Everything was great!
Michael E.I had an emergency arise and needed to store my trailer. I called several places who were very unhelpful. When I called Mrs Judy she was friendly and took care of my emergency. Their office and storage yard are very clean and secure.
BJ C. | Expérience généraleService truck before rental I was required to contact road service to replace a tire while loading truck. Yea
BRADLEY H.Everything was great! They were extremely friendly and extremely helpful. Definitely recommend
YVONNE F.Great service
Wendell H.I asked for an AFM to call me to discuss a refund. The tires on the truck were completely ball with wires showing which was a problem customer service was useless per usual. We just took it back to the dealer because we were unable to use. You don't load equipment for a marching band in a truck which would likely break down.. smh
Angie V.Best staff in the country!
JOEL K. | Expérience généralenice and helpful management
JOEL T.It was as expected of an outdoor storage facility. Some cobwebs, a few spiders, thankfully no rat or mouse infestation. After a quick wipe down everything was good to go.
bernard r. | Expérience généraleI had my RV store there
raymond w. | Expérience généraleThe staff at Storage Plus in Athens were very friendly and helpful. They are conveniently located a few miles west of Madison and easy to access off Highway 72. I will rent from this location again and recommend it highly.
Steven H.There is nothing to improve. My satisfaction was complete.
JEFFREY W.The staff is very accommodating, however the location is remote and was chosen by UHaul, not me doe to availability. The left rear tire was leaking and had to be filled with air daily costing me another $6. The cab smelled as though someone had smoked in it.
john R.Had a unit there for 15 of the last 21 years, always clean and safe, would recommend to anyone needing storage space.
MICHAEL F. | Expérience généraleY'all need to adjust in ur records where this one is...it's on 72 East....72 west, same address is six miles away from this place!
Theresa S.Not sure you could do better the people were very friendly and helpful will use this location in the future
Michael M.Great service! So much better than the Old Railroad Bed location. I will go back in the future.
Steve H.Facility was amazing. Staff was friendly and very helpful.
Jeffrey C.Very pleasant and quick transaction with good customer service.
WILLIAM R.There were bugs in my boxes snd rugs, also spiders...I Thought it would have been treated for insects
judy g. | Expérience généraleUnit was clean and well maintained. Access was never a problem and Ms. Judy is always helpful and friendly. Thank you!!
David S. | Expérience généraleExtremely sweet and helpful staff!
Kristen L.The lady who helped me was absolutely incredible. I am so thankful for all she did to make sure I had what I needed.
Kristen L.I can't think of anything, Judy is so friendly and helpful we are glad we chose this return site also our storage unit was just right Thank you,God bless
BARBARA C.Nice facility that met our needs as we transitioned from our old house to our new house. While we waited for our construction of our new home to be completed, we actually used 3 units. And the staff was friendly and professional. Fortement recommandé!
GREG H. | Expérience généraleNothing other than keep up the great customer service. The person that helped me at this location was very knowledgeable and explained my options for insurance thoroughly. My trailer was checked out with me and hooked up correctly so I didn't have any issues.
John P.Nothing needs to be done. Person was very friendly and helpful
Louis P.very friendly person at desk, did not get her name so I can't drop a name , she was also very helpful in getting me hooked up and on my way .the difference between the pick up and the drop off property is between daylight and dark.
LEONARD G.Very helpful and delightful to work with
Cory F.The lady working was very nice and helpful
Timothy B.Fast mobile service. No problems.
Tom D.The personal at storage plus were exceptionally helpful after the initial fiasco I experienced at fatts used car lot . I would highly recommend then to anyone that needs a rental.
Henry B.Parking area out front when dropping off a vehicle when closed was too small.
John H.Don't take an online reservation when you don't have the inventory.
Raymond H.Excellent service and truck
GREG H.There was a crack in the windshield and also it smelled like an ashtray from someone smoking it in and I had to use air freshener since I'm allergic to smoke.
Stan R.Judy is fantabulous!
STEPHANIE M.All was oerfect
Angela V.Overall wonderful experience
Dwaine S.This location is by far the best u-haul representative I have dealt with. The facility and equipment was clean, the staff is friendly and helpful, and the check-in process was hassle free. The is an example of what a u-haul location should be.
Jason B.Experience was easy and hassle free. Will definitely use again.
Gregg P.When the uhaul dispatch messed up my storage and drop off location. This Uhaul dealer was extremely helpful in rectifying the situation. Merci
Michelle H.Excellent customer service.
Kevin C.Trailer had a dried stain splash on the inside wall.
herivan F.Excellent assistance by attendant. In and out quickly. U-Haul web site leaves something to be desired. My biggest complaint is that the web site states that U-Haul can provide loading and unloading references and you don't have to pay until their job is completed. However, when I went through the process on line I couldn't check out without paying for loading/unloading up front.
Thomas S.Judy is wonderful to work with! Moving is such a stressful experience and we appreciated her patience and helpfulness so much!
Laurie F.Excellent experience, easy to deal with :) Thank You American Stor N Lock
AMANDA J.The local manager (Judy) at this facility is amazing. She is very friendly, competent, efficient, and always helpful. I recommended this storage place to two other people because of her.
CHARLES W. | Expérience généraleEnjoyed talking with staff and was very helpful
RICHARD M. | Expérience généraleExtremely nice staff! My move wasn't due to anything other than to save a $
CAROLYN R. | Expérience généraleMs. Judy was always very helpful
JAN C. | Expérience généraleI highly recommend this storage facility for your storage and Uhaul needs. Judy is a very kind person and wonderful to work with...
Michael D. | Expérience généraleAwesome storage facility!
CHARLY J. | Expérience généraleClose by and fast service , very clean property, trailer very good condition.
larry W.The facility and location was ideal for me with my move. Judy was wonderful to work with during my need for storage. I would definitely store here again!
BECKIE L. | Expérience généraleWe had a great experience this storage facility! Highlt recommend to anyone looking for a well maintained, secured place to store!
JASON C. | Expérience généraleMs Judy is a pleasure to work with. Very helpful and friendly!
STEPHEN P. | Expérience généraleAlthough I was there for a short time. I can say if I ever come back to Alabama and need somewhere to store my belongings. I will come here. Thank you all
STARMEKA T. | Expérience générale