They didn't have a one way trailer. So I had to drive two hours home and two hours back to drop it off. And then two hours home again. The employee Michael was very helpfulBrian K.
Customer Reviews for Storage R US East
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
East Moriches, NY 11940
(1 mile east of Railroad Ave on the South side of Frowein Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 5h30 pm
- Dim : 10h am à 3h30 pm
Heures d'ouverture spéciales
- 7/4/2022: 8h00 am à 1h00 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It was a total pleasure working with this U-Haul location/team. Mary truly brightened my day. Merci!Oliver P.
The guys that helped were gentlemanEd H.
Vehicle could have been cleaned better inside the cabin.Neil V.
Le client n'a pas laissé de commentaire.DIANE J.
This location is always presentable clean and the people there are always helpful. I have been there several times over the past few years.michael E.
Great service. I was there 5 minutes before closing and they took care of meRamon O.
Would highly recommend this location. Easy, friendly and Eddie is very helpful. Great customer service here. Thanks UHaul.Jennifer M.
The UHaul website to aquire and return the truck are AWFUL!!!!! It took us 45 minutes to check it out bc the website kept glitching, return was better at only 20 minutes. Horrible!!!!!!!!!!!!!!!!!!!!Patricia T.
Eddie was a gem. Helped me with the rental, was extremely professional and friendly. Started my day with a smile. Merci.Jennifer M.
My comment has nothing to do with the UHAUL rental location but rather UHAUL reservation process. While we submitted a rental request 7 weeks prior to the date required we were not informed (despite several follow up calls I made) of the trailers availability until 2 days before the required date. . We drove a car from SC to NY in the hopes that the reservation would come through with no guarentee. Had we not gotten the UHAUL we would have driven these 800 miles unnessarily and not been able to move the required items. This is no way to run a "moving/relocation" business keeping us in the dark until the final hours.Nancy D.
Le client n'a pas laissé de commentaire.William M.
Keep up the good work.RICHARD R.
Le client n'a pas laissé de commentaire.Ari G.
Le client n'a pas laissé de commentaire.Thomas K.
charged my card twice for a mistake i didn't makecharlese P.
Pick up and drop off was great very easy and smoothvincent M.
You are doing a great job. ThanksJulio M.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.Colin T.
Le client n'a pas laissé de commentaire.TERENCE M.
Le client n'a pas laissé de commentaire.CHARLES K.
The address is listed as 192 frowein Rd. Finding 190 is easy. I went up and down the road for a half hour to find 192. It is 2 miles east of 190 and the numbers are out of order.MARY C.
When your renting a truck, the online person/ reservationists quoted one price and, when we went to pick up, the price was not in computer ( $500) difference. It was a promotional deal. The young man at the pick up site was very helpful in correcting the error without any problem. He was very helpful at resolving the error. Give him a raise please. He is dedicated to his job and takes his job seriously. You can tell, he cares for your company.ALONDRA RANAE DE B.
Le client n'a pas laissé de commentaire.ALEXANDER M.
Le client n'a pas laissé de commentaire.evangelos G.
Le client n'a pas laissé de commentaire.Walter R.
Good interactions with all employeesdonald C.
Le client n'a pas laissé de commentaire.MA THERESEMATI S.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.Ed H.
Le client n'a pas laissé de commentaire.CAROLYNMARY R.
Le client n'a pas laissé de commentaire.Dominga R.
Le client n'a pas laissé de commentaire.Bryan H.
Representative was very courteous and professionalBryan H.
Le client n'a pas laissé de commentaire.Alexander H.
Le client n'a pas laissé de commentaire.William M.
Everything thing is good byMASANDRAL T.
Le client n'a pas laissé de commentaire.JOSEPH M.
Le client n'a pas laissé de commentaire.JOSEPH P.
Le client n'a pas laissé de commentaire.VERONICA M.
Le client n'a pas laissé de commentaire.ALEXANDERDAVID H.
Everything went well, this was our second "move" this summer, one for each son! Both went off without a hitch.CHRISTOPHERM R.
Le client n'a pas laissé de commentaire.SCOTTM W.
Check that people arent sleeping at the other end when people call for help...that would be a great start. Truck was very clean but not at all well maintained. Especially a new truck!MARGARETL C.
Truck needed service and touchless pickup was difficult with no WiFi at siteScott E.
Le client n'a pas laissé de commentaire.JOHN H.
Getting signed in was a problem. It would be good if there was a good WiFi connection.Richard G.
Le client n'a pas laissé de commentaire.LAURA R.
Le client n'a pas laissé de commentaire.Stacie F.
Le client n'a pas laissé de commentaire.RICHARD S.
Could not have been better!LYNN S.
Everything went smoothly and customer service was top notch!! Ty so much!Margaret C.
Le client n'a pas laissé de commentaire.DANIELBRUCE P.
No negative commentsCHRISTOPHERM R.
Le client n'a pas laissé de commentaire.KALLEJ R.
Le client n'a pas laissé de commentaire.MARKA M.
Le client n'a pas laissé de commentaire.ARI G.
They are the most helpful staff. They are an asset to our neighborhood. I have rented 30 times for my business and they are always wonderful. Thank you, Jenny - WildflowerJENNIFERN M.
Le client n'a pas laissé de commentaire.John R.
The area to drop off the trailer is very small. It was hard to maneuver the trailer in a spot. Someone came in while we were trying to park it, and blocked our only way to put the trailer in a spot. We had to leave it in the entrance to the lot. The trailer was dirty and left our furniture dirty.JOANNE D.
Always a pleasure to do business here,fast easy and efficient.Gregg S.
Very convenient and quick,it's nice dealing with people who know how to provide a service.GREGG S.
Le client n'a pas laissé de commentaire.Matthew P.
Not a thing my experience was outstandingCHARLES M.
I can't believe think of anything. Everyone was so helpful and pleasant to do business with. Thanks again for making everything so less stressfulCatherine F.
Rep was nice as wellLINDA A C.
Truck suckedDebra D.
Everything was easy quick and efficient,very nice experience.GREGG S.
Very friendly peopleAlan F.
Le client n'a pas laissé de commentaire.Enzo R.
Excellent staffLORRAINEM V.
Excellent overall experience Thank YouDavid R.
Le client n'a pas laissé de commentaire.MICHAELL R.
Vehicle we rented was clean and working well. It was ready when we got there and the checkout was quick and seamless.SUEA W.
The staff was extremely helpful and courteous. They answered all my questions and even made adjustments to my initial rental agreement to make sure I had everything I needed. A++Michael D.
The location of the moving blankets/pad bag and the utility cart that is right at the back door should be moved to the front over the cab or it should be picked up in the office if you need it, it was such a waste of space for me with all that in the way. The bag sticks so far out and the cart is in the way. I had a big piece of furniture that i couldn't get in because of the bag in the way and I couldn't even move it without getting charged a fee.Christopher L.
Le client n'a pas laissé de commentaire.Frank G.
Better online directionsRoland P.
No improvements needed; excellent service.LILLIANL P.
Le client n'a pas laissé de commentaire.Donald M.
Great people, will be back again for my next rentalDEANJ JR M.
Best U-Haul experience yet. We will definitely use this location again! Thank you!!!SARAH P.
Person just took truck key and walked away, said, well e-mail you, Later in there e-mail they said there was damage to the truck? There was no damage while I was renting the truck, this aggravated me even though I had insurance. I think they should go over everything while you are present.Robert R.
Le client n'a pas laissé de commentaire.ROYE T.
Le client n'a pas laissé de commentaire.JANET Q.
Le client n'a pas laissé de commentaire.SARAHMARGARET K.
Le client n'a pas laissé de commentaire.Paul G.
Le client n'a pas laissé de commentaire.RAYE A.
Loved them there!!!! They made it so easy and enjoyable!!Kerri M.
Le client n'a pas laissé de commentaire.RAYMOND JR F.
It's completely too small and charged me 25 dollars because I dropped my trailer off hours. Booooooooo. Never going back there again.ANDREW R.
The only thing to improve would be the age and mileage of the trucks. It would be nice to have newer trucks under 50K miles.MICHAEL B.
Nothing. Frank was awesome to work with.ROGEREDWARD JR D.
Le client n'a pas laissé de commentaire.JOSEL M.
Le client n'a pas laissé de commentaire.Kyran H.
Le client n'a pas laissé de commentaire.Arthur C.
The website to locate and rent a truck is somewhat annoying to use, but the facility I used was excellent. Clean truck , friendly staff and easy to conduct business once I got there. Will be using this location next year for my annual rental for large flower purchase.karen P.