Évaluations des clients Storage R Us West

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage R Us West

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Daniel G. le

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Le client n'a pas laissé de commentaire.

Terance S. le

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All your trucks whenever I rent are usually clean except for the windshield. The inside is never cleaned and if you’re a driver you’ll understand that driving in te sunshine with a dirty inside windshield is very dangerous as it’s practically impossible to see the road. That being said all your tricks that I have rented and I rent a few the windshields are all dirty on the inside. The young man at the desk was very professional and courteous.

Norman W. le

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Le client n'a pas laissé de commentaire.

ERIC R. le

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John and Eric were very helpful and professional.

David M. le

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Le client n'a pas laissé de commentaire.

theresa C. le

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Nothing, the people were nice and very helping, in explaining everything.

LATISHA D. le

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You over charged me I didn't really drive the truck don't understand why it was so much money I will never use you guys again

diane D. le

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Windshield wipers need replacing

Gregory L. le

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Excellent rental experience....Brand new, clean cargo van...

Paul F. le

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Le client n'a pas laissé de commentaire.

Tom K. le

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Le client n'a pas laissé de commentaire.

John M. le

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It looked like the previous client ran through the mud with the Van. Tires were mudded up to the rims. Also, truck was on a 1/4 tank. Which can be an extra expense for the new client(me) Trying to guess the proper fuel consumption, on return, being I had to fuel it twice. Service was great, but Uhaul should change the rules a bit and make sure a truck tank is full before it goes out. I am not a fan of the phone checkin while standing at the counter. You are giving the clients too much to do, I should have a human there with me checking a truck. This is about a simple service, sign, inspect get keys. How much less does Uhaul want to do to keep customers happy?

thomas M. le

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I rented 12 moving blankets and when I took them out if the bag there were only 8.

MICHAEL D. le

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It all went very smooth. Ann was very helpful and knowledgeable about the vehicle. She was a pleasure to deal with. I would def go back.

Angelo N. le

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The online drop-off needs to be fixed. I wasn’t able to drop-off the car trough my online account.

steve K. le

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Anna was very knowledgeable, professional and obviously an asset to your corporation. Thank you for the smooth transaction.

Hamid N. le

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Le client n'a pas laissé de commentaire.

donna M. le

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Very helpful and courteous answered all my questions so I understood exactly what was expe tred of me as a customer. Friendly and personable from the gentleman on the phone to Annie who checked me in and out. Excellent customer service

Thomas D. le

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Le client n'a pas laissé de commentaire.

John S. le

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Invent the self loading truck ??

Katie C. le

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Le client n'a pas laissé de commentaire.

MARIANA M M. le

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Lower the mileage charge.

Yudith P. le

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Nothing ...their services are excellent

jade T. le

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Perfect is the only word that comes to mind with the professionals in your office. Thank you very much. Sincerely James Thomas....

Ronald K. le

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very confused as there were two different uhaul dealers a few hundred yds apart, on same street ...

edward B. le

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Continue what your doing.

JAMES D. le

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Le client n'a pas laissé de commentaire.

peter G. le

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Le client n'a pas laissé de commentaire.

John U. le

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Le client n'a pas laissé de commentaire.

robert G. le

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I have rented 4 trucks in the past two months. I am usually a loyal Penske customer, but decided to try Uhaul for my nonprofit business this year due to a close location. It has been just ok I rented from one, was moved to this location, and then told what I rented wasn’t available. The woman at the desk was extremely rude. She acted as if she was doing me a favor. I think my future rentals might need to move back to Penske if this is your standard of service.

JEANNETTE L. le

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Truck I wanted was not available....ANYWHERE!

Crystal V. le

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Please be upfront with charges with the vans. Employee did not explain much. I was an hour late returning a van they charged me double fees. Frustrating won’t be using again

JOHN B. le

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Le client n'a pas laissé de commentaire.