The lady that worked there was very polite and helpful. Definitely go back if I had to rent from uhaul again.Kyle A.
Customer Reviews for Storage Ranch
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lawton, OK 73505
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h30 pm
- Sam : 9h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Friendly staff but no one was at location to help me hook up. Online I asked for an appliance dolly but none was available at the two sites I went to.Patrick D.
I did not move out my brother forgot to put the lock back onDallis C. | Expérience générale
Actually have a hand truck when I reserve one. This is the second time your locations didn't have one during my current move. It made my job much harder. I don't see the point in reserving an item if your never going to have it.Adam H.
Update the radio. Come on...It's 2021 I'm ok with the manual door locks and manual windows but an old am/fm radio with only and audio port is a little ridiculous. Especially for a long haul. Plus you have to get a 12v converter even to charge your phone.Brian K.
Establishment was closed. Had to look for another drop off place. Update website for locationsDERRYL P.
I really enjoyed our conversation while doing paperwork. Very friendly and inviting. And the office smelled sooooo good!Elizabeth S.
Le client n'a pas laissé de commentaire.Brenda M.
Nothing! Services were excellent ðŸ‘Edith H.
Le client n'a pas laissé de commentaire.Marcos G.
Layla was amazing. She was super friendly and personable. However, the internet was not working so I was sent back and forth between two locations to try and get the truck I had reserved. I suggest getting a work around. My move was on a tight schedule and this set me back a couple of hours. It took an hour and a half just to get the truck.Delena R.
I received excellent service from this location! The agent was very friendly and helpful! The trailer I rented was in good condition and very clean!Angela M.
The attendant was very helpful but again uhauls system lags. I didn't receive a email showing I dropped the trailer off. Called uhauls number and it showed I still had the trailer. I did receive the email but not in a reasonable time.Charles A.
Good people, good service, good selectionReynaldo S.
Le client n'a pas laissé de commentaire.Reynaldo S.
The truck was filthy inside. Someone had smoked inside the truck many times the smell was horrible, ashes everywhere.matthew H.
You may think of locking the truck boxes as there was someone living in there. The box was filled with cigar smoke when we picked it up, cigar butt still smoking on the floor. Other than that, the staff was very helpful and accommodating. Truck did very well on the journey.SCOTT K.
Super helpful and knowledgeableCHRISTOPHER L.
Excellent staff and service. Thanks for the care.Ki Y.
Le client n'a pas laissé de commentaire.Will E.
Le client n'a pas laissé de commentaire.Angela M.
The online pickup process was painfully complicated. It would have been more helpful if everything needed were listed in a checklist fashion. That way its all visible instead of finding out whats next on the next page. I put up and pulled out my drivers licence 4 times because it asked for different things on different pages.Justin L.
Le client n'a pas laissé de commentaire.RAY T.
The truck didn't seem to be in very good shape. I believe the muffler had significant problems. The interior of the cab was so loud, my wife and I needed hearing protection.Simon R.
Le client n'a pas laissé de commentaire.REBECCA E.
Excellent service à la clientèleDESHANDRA F.
I reserved and prepaid for a appliance dolly. They did not have one. Called another location and located me one. They refunded me my appliance rental. Drove out of my way to other location. Waited in line for 45 minutes to find out they didn't have one either. Had to go to Home Depot to rent one in Lawton the had to go to another Home Depot in okc to rent another one to unload my fridge. Very disappointedDALTON D.
Make it more affordable.Mike S.
Le client n'a pas laissé de commentaire.Tamara A.
Staff was very courteous and extremely helpful in making sure I got the right equipment and the hooked up correctly.Michael W.
Le client n'a pas laissé de commentaire.Christian R.
It was greatJosiah M.
Nothing. Great service!!Angelica D.
Le client n'a pas laissé de commentaire.BELINDA B.
Le client n'a pas laissé de commentaire.ROBERT P.
Le client n'a pas laissé de commentaire.Thomas L.
Check vehicles regularly to ensure they're in working order. Since this is a smaller operating location. Otherwise this location staff is friendly and knowledgeable.Sir G.
Le client n'a pas laissé de commentaire.Patrick C.
I arrived and when it was time for me to go get the truck it was parked on the side of the storage units between the units a truck and a fence. I first could not find the truck because it wasn't in the parking lot ready to go. I then asked if they could pull out the truck and she said no since i had already signed for it and it was a liability. It took my aunt and I 15 minutes to back out the truck from a tiny space after having to physically ourselves move a pull behind trailer from behind the truck. I was also not told that now the text message they send is all the information that I need to check before leaving the lot. I was told I was getting a text message, but not what for and that I needed to go through the new check point style. Awful experience.lekisha L.
Wonderful service, a joyful place and good rates I may move my storage to this location soon.Daniel O.
Le client n'a pas laissé de commentaire.Lou R.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.Chrystal N L.