Évaluations des clients Storage Rentals of America

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Rentals of America

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jordan w. le

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i’ve received a lot of complications from this U-Haul order. The employees simply did not do their job by letting me take a truck that I didn’t have an access code for. Which I was unaware about, because something went wrong in the processing stage. Therefore I do not have an access code. The corporate office was blowing up my phone and saying that I was fraudulent and was going to get arrested if I didn’t pay when the lady did not inform me that my card did not get through and that’s why I did not have a code. I had a very poor experience I have used U-Haul for years and now I will never go to this location again. However the woman who fixed it was nice

Aaron R. le

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Le client n'a pas laissé de commentaire.

Gary G. le

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Why did I get charged $.89 cents after I dropped it off?

Islay S. le

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Le client n'a pas laissé de commentaire.

Gregory J. le

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I love the service every thing is very good i rate A+

Irene A. le

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Le client n'a pas laissé de commentaire.

Lloyd D D. le

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Le client n'a pas laissé de commentaire.

Dorel R. le

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Friendly people

Jose C. le

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Le client n'a pas laissé de commentaire.

Terry H. le

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Le client n'a pas laissé de commentaire.

Heather C. le

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Le client n'a pas laissé de commentaire.

Dave F. le

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The lady that helped us was excellent. 10 out of 10.

JOHN F. le

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Le client n'a pas laissé de commentaire.

cudjoe l. le

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Have a system that accepts customer's phone calls. Have employees who can read a gasometer. Have a system that does not charge renters for phantom items. Have employees that can check trucks back in (I understand your dilemma of giving the authority to employees to check trucks in if the employees are not able to read the meters on the vehicle). Have a dedicated phone line to resolve over billing.

Esperanza G. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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Forced me to buy insurance

Pamela O. le

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Very nice

RENE B. le

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The ladies here were wonderful. Very friendly customer service. We will use them again if ever need.

donna r. le

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Le client n'a pas laissé de commentaire.

ALDO P. le

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there was nobody working

BRIAN M. le

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Le client n'a pas laissé de commentaire.

danko k. le

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Le client n'a pas laissé de commentaire.

Ivonne O. le

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Professional staff and service.

Steven M. le

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I would never recommend this rental location to anyone ever. They falsely charged me miles that > than 50 in excess. Times are extremely difficult right now for me and the last thing I needed was to be charged an amount like I was charged. Thankful Teresa Mask at 1800gouhaul helped me and was extremely apologetic to me and refunded my money. Intially the first call I made "Anne" the representative from that call center facility answered, and did not care and gave me the run around and said I'd have to wait until Monday to dispute it with them. She states " she was not there when I dropped it off and her tone of voice insinuated I was lying. Thank you Teresa for all your help and God bless you and your family. Thank you, Kelly

Becky W. le

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My only complaint is that the truck reeked of cigarettes. It may be hard to enforce the non-smoking rule, but I think an additional charge of $50 to $100, would put a stop to it. Picking up the truck went smoothly and dropping it off was also very simple. No problems.

Bernardo M. le

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Excellent Services

Catherine C. le

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Le client n'a pas laissé de commentaire.

Scot L. le

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Le client n'a pas laissé de commentaire.

Donald D. le

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Nothing you do a great job.

James N. le

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Le client n'a pas laissé de commentaire.

Wenskerson J. le

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They give me truck with no gas after that they charge me for gas and mile

fernando d. le

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Personell very unfriendly and telling me I could not drop off my truck at this location because Uhaul would be charging me a fee. heard worker complaining on the phone to someone about me telling her it is not true, I can drop off the truck at any location. Very disappointing service