Évaluations des clients Storage Sense

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Sense

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John C.
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Le client n'a pas laissé de commentaire.

Jodi M.
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The on line rental is horrible, it would not let me complete the process and the same thing happened when I tried to return it. The lady that was working was amazing she used her computer to do both processes.

Xavier G.
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When we arrived for pickup, the truck door was unlocked and the keys was sitting on the seats, which meant that if anyone would have noticed that besides us the truck could have been stolen. This was the first time using the mobile app and wasn't sure how to go about it when returning the truck we were used to dropping the key off in the Dropbox. When we had an issue trying to get the truck unlocked with the passcode we had to call another office so they sent someone over to help us to get it and that gentleman told us after we were done using the truck all we had to do was bring it back and drop the keys off in the Dropbox not knowing that we had to use the mobile app. After dropping it off we received a receipt stating because we did not drop off using mobile app we got charged a $20 fee which I feel that is unfair because the gentleman advised us when we were done using the truck to just drop the key off he did not mention the fact of using the mobile app. I feel as though that fee should be waived especially with this pandemic going on. Also I believe it isn't fair to be charged a $20 fee if we don't use a mobile app because what happens if a person does not have a phone. for example some elderly do not have a mobile app or do not know how to use it. I feel that there should be some changes in the contract using the Uhaul. I understand that you have to cover your business but I also feel that some things should be rethought considering some things

CHARLES F.
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Le client n'a pas laissé de commentaire.

Leon L.
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Always the best quality,and excellent customer service.

JEFF K.
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Truck was horrible. My back is killing me. No shocks.

Kenneth Y.
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Le client n'a pas laissé de commentaire.

LUIS S.
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Le client n'a pas laissé de commentaire.

Jazmin R.
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Le client n'a pas laissé de commentaire.

Lisa D.
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Le client n'a pas laissé de commentaire.

Desvan M.
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Great job!

beatrice N.
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Le client n'a pas laissé de commentaire.

beatrice N.
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Le client n'a pas laissé de commentaire.

beatrice N.
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Le client n'a pas laissé de commentaire.

Michael P.
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Le client n'a pas laissé de commentaire.

Frank M.
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Le client n'a pas laissé de commentaire.

Jeremy T.
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Le client n'a pas laissé de commentaire.

Leonardo P.
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The attendant, I believe the manager was just awesome. I thought I was imagining things. This lady was just outstanding !!! God bless her.

James M.
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This location is clean and has great people....however you can NEVER GET a call to them, have tried over 32 times and can never get to them. Your corp. 800 number is horrible, waited over 18 minutes to get connected...terrible for a large company such as Uhaul. Very disappointed!!

Marc A.
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Le client n'a pas laissé de commentaire.

James L.
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Le client n'a pas laissé de commentaire.

Stavros N.
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Le client n'a pas laissé de commentaire.

Donald G.
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Very friendly service, check-in was quick and no delay in obtaining rental truck.

Rubi D.
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give trucks tune ups

Katie L.
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I tried a few times to schedule this online without success, or ability to make contact with an actual human. After cancelling my online order several times (again, didn't work very well), I scheduled easily with the office staff. I would have appreciated knowing in advance what the online checkin process would involve, as well as the fact that there wasn't parking for my own car when I arrived alone to pick it up.

Jose P O.
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The u-haul representative was very helpful and welcoming.

Leon L.
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Smooth operation! Everything was on point...Thanks to the staff @ 1123 n. George st, York pa.

CARMEN W.
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Le client n'a pas laissé de commentaire.

Kenny R.
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Great costumer service at this location. Very welcoming and ready to answer any questions.

Jonathan S.
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Cab had some food remnants on the passenger side but overall it was a great experience.

Leonard F.
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Le client n'a pas laissé de commentaire.

Ayanna T.
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Le client n'a pas laissé de commentaire.

Pam G.
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Le client n'a pas laissé de commentaire.

Steven S.
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Le client n'a pas laissé de commentaire.

James G.
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Amazing customer service!

Michael D.
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The ladies working at this location where very professional and friendly.

Kathy Z.
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Very professional and friendly service both on the phone and in psrsob

RICHARD K.
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Le client n'a pas laissé de commentaire.

Jennifer V.
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Great company..quick easy service..

William Joseph H.
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I arranged for an early pick-up, and someone from the location called the day before to confirm all the details with me. Everything was all set when I arrived the next morning. Overall the experience went very smoothly, which was exactly what I was looking for while moving.

John B.
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The manger was awesome.

Jennifer V.
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The lock was difficult to remove to get the key out of the back. Upon return, the mobile app took two attempts before it went through and had to call to verify that the process was complete but overall I loved the mobile app for picking up and returning the uhaul.

Sharon B.
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Le client n'a pas laissé de commentaire.

CINDY W.
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Le client n'a pas laissé de commentaire.

PATRICK R.
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Obviously I picked the busiest weekend in the area, and the York George st. Location was my 3rd option. Ultimately, glad it was! Service was exceptional and with her short window of return and rent the blonde hair lady was fantastic. (Sorry, cant remember name) she deserves a raise!! Thank you

Dawn Y.
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The staff are great and I will definitely do business here again!

marlin S.
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Le client n'a pas laissé de commentaire.

Bill S.
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Le client n'a pas laissé de commentaire.

bryan D.
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I have used this specific location twice now and each time it was a very good experience. They had what I needed and I was able to use it for the time I needed. The experience with them made my overall moving experience much smoother. Thanks!

Sandra B.
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Very nice location and very professional staff.

John B.
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Turn in was so smooth and easy noce way to end a big move Staff very friendly!

Bonnie L.
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I needed a truck for just a few hours at the last minute. They made it happen for me, which I greatly appreciate.

Ryan K.
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Le client n'a pas laissé de commentaire.

Terry W.
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Le client n'a pas laissé de commentaire.

Kim D.
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The woman we dealt with was fantastic and so helpful!

TRACEY W.
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Le client n'a pas laissé de commentaire.

Ian G.
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Le client n'a pas laissé de commentaire.

nanette B.
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friendly, easy return

LANDON R.
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Customer service was phenomenal! Beatie was so friendly!

BETH E.
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Le client n'a pas laissé de commentaire.

homer W.
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Nothing, it was an awesome experience, the rental person was very helpful and friendly!!!

DAVID F.
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Le client n'a pas laissé de commentaire.

Donna T.
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Le client n'a pas laissé de commentaire.

kurt S.
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U hauls new computer programs sucks!!!!! This location did all they could but the new program still made it tough for them. WHAT I DO NOT LIKE IS THAT I NEVER GOT A CONFIRMATION EMAIL OR TEXT THE NIGHT BEFORE PICK UP AND I COME FROM LONG ISLAND NEW YORK SO I HAD TO WAIT UNTIL 8 AM FOR THE PICK UP LOCATION TO OPEN TO CALL AND HOPEFULLY VERIFY THAT MY TRUCK WAS INDEED CONFIRMED AND THERE.SO THE NEW COMPUTER SYSTEM SUCKS IN MORE WAY THAN ONE.AND JUST FOR THE RECORD ME AND MINE HAVE RENTED AT LEAST A DOZEN OR MORE TRUCKS AND OR TRAILERS FROM U HAUL SO I AM DISAPPOINTED WITH U HAUL CORPORATE BUT NOT EITHER LOCATION AS THEY BOTH WENT OUT OF THEIR WAY 110%!

Laura D.
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I had no part of returning the truck so I cannot provide comments.

Gregory P.
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Friendly and courteous service - would recommend highly.

Luis F.
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Le client n'a pas laissé de commentaire.

Cassandra I.
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The truck leaked water during the storm.

CYNTHIA R.
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Le client n'a pas laissé de commentaire.

Shelley S.
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Le client n'a pas laissé de commentaire.

Kim M.
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The woman at the desk was very friendly and professional. She did a great job! Sorry I can't remember her name.

Nicholas G.
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Le client n'a pas laissé de commentaire.

Joseph M.
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Le client n'a pas laissé de commentaire.

Shannon O.
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Le client n'a pas laissé de commentaire.

RICHI D.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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